IDENTIFYING CONTROL IMPROVEMENT OPPORTUNITIES FOR KEY PROCESSES

• US 20150149240A1
• Filed: 11/26/2013
• Published: 05/28/2015
• Est. Priority Date: 11/26/2013
• Status: Abandoned Application

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Sulur, Subramanian Selvaraj, Madiraju, Venkata Surya Narayana Raju, Felix, Roland M., Hardie, Brandon Duane
• Application Number:
  US14/090,364
• Publication Number:
  US 20150149240A1
• Time in Patent Office: Days
• US Class Current: 705/7.28
• CPC Class Codes: G06Q 10/0635 Risk analysis of enterprise or organisation activities

Abstract

Embodiments of the invention are directed to apparatus, methods, and computer program products for identifying process control gaps and process control improvement opportunities in a financial institution. The present invention leverages both Failure Mode and Effects Analysis (FMEA), specifically implementation of a risk priority number/score and Federal Financial Institution Examination Council (FFIEC) examination guidelines, specifically completion of a process control guidance checklist to result in a process control status score. As a result of the integration of FMEA and FFIEC examination guidelines, a resulting risk-based process health score is implemented to identify the risk of lack of process controls or gaps in existing process controls. As a result, actions may be taken to mitigate the risk and/or provide the requisite process controls.

Claims

1. An apparatus for identifying process control opportunities for key processes with a financial institution, the apparatus comprising:

a computing platform having a memory and at least one processor in communication with the memory; and

a process control opportunity module stored in the memory, executable by the processor and including;

a risk priority routine configured to determine a risk priority number for a plurality of identified steps of a key process, wherein the risk priority number is determined based on (1) cost of a failure mode associated with the step, (2) probability of the failure mode and (3) detectability of the failure mode;

a process health routine configured to determine a process health score for each identified step of the key process, wherein the process health score is based on the risk priority number and a process control status score that is determined for each of the identified steps based on a level of process control currently existing in a corresponding identified step, and

a process control opportunity routine configured to identify a process control opportunity for one or more of the steps based on the process health score meeting or exceeding a predetermined threshold.

2. The apparatus of claim 1, wherein the process control status score is determined by providing entries into at least a portion of a process controls guidance checklist for each identified step of the key process and basing the process control status score on the entries provided.

3. The apparatus of claim 2, wherein providing entries into at least a portion of the process controls checklist further includes determining which categories of the process control checklist apply to the step, wherein the categories include more than one of (1) resource management, (2) solution monitoring, (3) access controls, (4) process documentation, (5) management routines, (6) segregation of duties, (7) data quality, (8) completeness of controls, (9) escalation procedures and (10) privacy.

4. The apparatus of claim 1, wherein the process control status score is determined by assigning a first score if a process control fully exists, assigning a second score if a process control partially exists and assigning a third score if a process control does not exist.

5. The apparatus of claim 1, wherein the process health routine is further configured to determine the process health score by multiplying the risk priority number by the process control status score.

6. The apparatus of claim 1, wherein the risk priority is further configured to determine the risk priority number for the plurality of identified steps of the key process, wherein the key process is associated with determining suspicious activity within a financial institution.

7. The apparatus of claim 1, wherein the process control status score is determined by mapping each step to one or more links in a value chain, wherein the value chain is set of links, each link correlating to a data input and a data output of the key process.

8. A method for identifying process control opportunities for key processes within a financial institution, the method comprising:

identifying a plurality of steps included in a key process;

determining, by a computing device processor, a risk priority number for each identified step of the key process, wherein the risk priority number is determined based on (1) cost of a failure mode associated with the step, (2) probability of the failure mode and (3) detectability of the failure mode;

determining a process control status score for each step of the key process, wherein the process control status score is determined based on a level of process control currently existing for a corresponding step;

determining, by a computing device processor, a process health score for each step of the key process, wherein the process health score is based on the risk priority number and the control status score; and

identifying, by a computing device processor, a process control opportunity for one or more of the steps based on the process health score meeting or exceeding a predetermined threshold.

9. The method of claim 8, wherein determining the process control status score further comprises providing entries into at least a portion of a process controls guidance checklist for each step of the key process and determining the process control status score based on the entries provided.

10. The method of claim 9, wherein providing entries into at least a portion of the process controls checklist further comprises determining which categories of the process control checklist apply to the step, wherein the categories include more than one of (1) resource management, (2) solution monitoring, (3) access controls, (4) process documentation, (5) management routines, (6) segregation of duties, (7) data quality, (8) completeness of controls, (9) escalation procedures and (10) privacy.

11. The method of claim 8, wherein determining the process control status score further comprises assigning a first score if a process control fully exists, assigning a second score if a process control partially exists and assigning a third score if a process control does not exist.

12. The method of claim 8, wherein determining the process health score further comprises multiplying the risk priority number by the process control status score.

13. The method of claim 8, wherein identifying the steps included in the key process further comprises identifying the steps included in the key process, wherein the key process is associated with determining suspicious activity within a financial institution.

14. The method of claim 8, wherein determining the process control status score further comprises mapping each step to one or more links in a value chain, wherein the value chain is set of links, each link correlating to a data input and a data output of the key process.

15. A computer program product comprising:

a non-transitory computer-readable medium comprising;

a first set of codes for causing a computer to determine a risk priority number for a plurality of identified steps of a key process, wherein the risk priority number is determined based on (1) cost of a failure mode associated with the step, (2) probability of the failure mode and (3) detectability of the failure mode;

a second set of codes for causing a computer to determine a process health score for each identified step of the key process, wherein the process health score is based on the risk priority number and a process control status score that is determined for each of the identified steps based on a level of process control currently existing in a corresponding identified step; and

a third set of codes for causing a computer to identify a process control opportunity for one or more of the steps based on the process health score meeting or exceeding a predetermined threshold.

16. The computer program product of claim 15, wherein the second set of codes is further configured to cause the computer to determine the process health score by multiplying the risk priority number by the process control status score.

17. The computer program product of claim 15, wherein the first set of codes is further configured to determine the risk priority number for the plurality of identified steps of the key process, wherein the key process is associated with determining suspicious activity within a financial institution.