MANAGEMENT OF PERFORMANCE LEVELS OF INFORMATION TECHNOLOGY SYSTEMS

• US 20150149826A1
• Filed: 11/25/2013
• Published: 05/28/2015
• Est. Priority Date: 11/25/2013
• Status: Active Grant

• Current Assignee: GlobalFoundries, Inc.
• Original Assignee: International Business Machines Corporation
• Inventors: Anderson, Eric M., Dawson, Christopher J., Radhakrishnan, Rajesh
• Granted Patent: US 9,336,119 B2
• Time in Patent Office: Days
• US Class Current: 714/37
• CPC Class Codes: G06F 11/0793 Remedial or corrective actions recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40
• CPC Class Codes: G06F 11/3065 Monitoring arrangements determined by the means or processing involved in reporting the monitored data error or fault reporting or logging G06F11/0766
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 11/3495 for systems

Abstract

A method for monitoring information systems has been provided. The method includes analyzing at least one event data record of an information technology system to determine whether at least one target system of the information technology system has monitoring levels, trace levels, log levels, or snap shot levels which should be changed. The method further includes based on the analyzed instructing the at least one target system to change their monitoring levels, trace levels, log levels, or snap shot levels. The method further includes analyzing said monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system to determine a cause of the at least one event data record.

Claims

1. A computer-implemented method for monitoring information technology systems, the method comprising the steps of:

analyzing, by one or more processors, at least one event data record of an information technology system to determine whether at least one target system of the information technology system has monitoring levels, trace levels, log levels, or snap shot levels which should be changed;

based on the analyzed at least one event data record of the information technology system, instructing, by the one or more processors, the at least one target system to change its monitoring levels, trace levels, log levels, or snap shot levels; and

analyzing, by the one or more processors, said monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system to determine a cause of the at least one event data record.

2. The computer-implemented method according to claim 1, wherein the at least one event data record of the information technology system is a current or historical event data record, and wherein the current or historical event data record is recorded by the information technology system when a transaction is processed in the information technology system.

3. The computer-implemented method according to claim 2, wherein the event data record is recorded in logs based on input data or files, referenced data or files, output data, and all associated metadata of the current or historical event data record.

4. The computer-implemented method according to claim 1, wherein the step is based on the analyzed at least one event data record of the information technology system, instructing, by the one or more processors, the at least one target system to change it'"'"'s monitoring levels, trace levels, log levels, or snap shot levels, further includes the step of:

increasing, by the one or more processors, monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system, wherein the monitoring levels, trace levels, log levels, or snap shot levels are increased to examine additional monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system which should be changed.

5. The computer-implemented method according to claim 1, further including the step of:

logging, by the one or more processors, the at least one event data record in a repository of the information technology system, if it is determined that the at least one target system of the information technology system does not have monitoring levels, trace levels, log levels, or snap shot levels which should be changed.

6. The computer-implemented method according to claim 1, further including the step of:

changing, by the one or more processors, monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system if it is determined that the at least one target system has monitoring levels, trace levels, log levels, or snap shot levels which should be changed.

7. The computer-implemented method according to claim 6, wherein the monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system is modified for specified periods of time.

8. A computer system for monitoring information technology systems, the computer system comprising:

one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices and program instructions which are stored on at least one of the one or more storage devices for execution by at least one of the one or more processors via at least one of the one or more memories, the program instructions comprising;

program instructions to analyze at least one event data record of an information technology system to determine whether at least one target system of the information technology system has monitoring levels, trace levels, log levels, or snap shot levels which should be changed;

program instructions to instruct the at least one target system to change its monitoring levels, trace levels, log levels, or snap shot levels;

program instructions to analyze said monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system to determine a cause of the at least one event data record.

9. The computer system according to claim 8, wherein the at least one event data record of the information technology system is a current or historical event data record, and wherein the current or historical event data record is recorded by the information technology system when a transaction is processed in the information technology system.

10. The computer system according to claim 9, wherein the event data record is recorded in logs based on input data or files, referenced data or files, output data, and all associated metadata of the current or historical event data record.

11. The computer system according to claim 8, wherein program instructions to instruct the at least one target system to change its monitoring levels, trace levels, log levels, or snap shot levels, further includes:

program instructions to increase has monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system, wherein the log levels are increased to interpret monitoring levels, trace levels, log levels, or snap shot levels of the target system which should be changed.

12. The computer system according to claim 8, further including:

program instructions to log the at least one event data record in a repository of the information technology system, if it is determined that the at least one target system of the information technology system does not have monitoring levels, trace levels, log levels, or snap shot levels which should be changed.

13. The computer system according to claim 8, further including:

program instructions to change monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system if it is determined that the at least one target system has monitoring levels, trace levels, log levels, or snap shot levels which should be changed.

14. The computer system according to claim 13, wherein the monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system is modified for specified periods to time.

15. A computer program product for monitoring information technology systems, the computer program product comprising:

one or more computer-readable tangible storage devices and program instructions stored on at least one of the one or more storage devices, the program instructions comprising;

program instructions to analyze at least one event data record of an information technology system to determine whether at least one target system of the information technology system has monitoring levels, trace levels, log levels, or snap shot levels which should be changed;

program instructions to instruct the at least one target system to change its monitoring levels, trace levels, log levels, or snap shot levels;

program instructions to analyze said monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system to determine a cause of the at least one event data record.

16. The computer program product according to claim 15, wherein the at least one event data record of the information technology system is a current or historical event data record, and wherein the current or historical event data record is recorded by the information technology system when a transaction is processed in the information technology system.

17. The computer program product according to claim 16, wherein the event data record is recorded in logs based on input data or files, referenced data or files, output data, and all associated metadata of the current or historical event data record.

18. The computer program product according to claim 15, wherein program instructions to instruct the at least one target system to change its monitoring levels, trace levels, log levels, or snap shot levels, further includes:

program instructions to increase has monitoring levels, trace levels, log levels or snap shot levels of the at least one target system, wherein the monitoring levels, trace levels, log level, or snap shot levels are increased to interpret monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system which should be changed.

19. The computer program product according to claim 15, further including:

program instructions to log the at least one event data record in a repository of the information technology system, if it is determined that the at least one target system of the information technology system does not have monitoring levels, trace levels, log levels, or snap shot levels which should be changed.

20. The computer program product according to claim 15, further including:

program instructions to change monitoring levels, trace levels, log levels, or snap shot levels of the at least one target system if it is determined that the at least one target system has monitoring levels, trace levels, log levels, or snap shot levels which should be changed.