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AUTOMATED DETECTION OF TRAVEL INCIDENTS AND REBOOKING OF TRAVEL ITINERARIES IMPACTED BY SAME

  • US 20150161528A1
  • Filed: 12/09/2013
  • Published: 06/11/2015
  • Est. Priority Date: 12/09/2013
  • Status: Abandoned Application
First Claim
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1. A method of updating a travel itinerary in response to a travel incident, comprising:

  • detecting a travel incident associated with a travel itinerary for a traveler using at least one processing unit, wherein the travel itinerary includes a plurality of travel services, and wherein the travel incident results in an inability of the traveler to utilize at least one of the plurality of travel services;

    identifying at least one impacted travel service among the plurality of travel services in the travel itinerary that is impacted by the detected travel incident; and

    automatically proposing a plurality of alternate travel services to replace the impacted travel service in the travel itinerary.

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