TRANSPORTATION SERVICE MATCHING WITH LOCATION TRACKING AND ARRIVAL ESTIMATION

• US 20150161697A1
• Filed: 02/18/2015
• Published: 06/11/2015
• Est. Priority Date: 02/18/2015
• Status: Active Grant

• Current Assignee: Cargo Chief, Inc.
• Original Assignee: Cargo Chief, Inc.
• Inventors: JONES, Russell, HAMIDI, Abtin, PATEL, Subodh, SARMA, Chennavajulasrinivasa anantapadmanabha
• Granted Patent: US 9,691,091 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/083 Shipping
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 10/0834 Choice of carriers
• CPC Class Codes: G06Q 10/08355 Routing methods
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G06Q 30/0611 Request for offers or quotes
• CPC Class Codes: G06Q 30/08 Auctions

Abstract

Matches for transportation services with transportation service providers (TSPs) and providing tracking are combined with an option for location tracking of the load or transportation service. Bids are accepted for transportation services and, on acceptance, a request is made for the TSP or driver “opt-in” to location tracking through a mobile device. The system automatically communicates with the driver to confirm acceptance of mobile telephone tracking (opt-in) and location tracking is initiated. The location is reported according to a threshold, along with updated estimates of pick-up and of completion of delivery. The tracking provides substantially a “24/7” access to the location and updated estimated completion of delivery. Upon completion of delivery, the tracking is terminated (automatic opt-out).

Claims

1. A method for determining matches for transportation services with transportation service providers and providing tracking, the method comprising:

receiving a request for a transportation service;

using one or more computing devices to query a plurality of respondents, at least one of which accepts queries for transportation service bids in a predetermined automated format;

receiving shipment or other transportation service bids from at least one of the plurality of respondents, and storing the received bids in a data store as an aggregated bid database;

during or subsequent to using the one or more computing devices to query the plurality of respondents, querying the respondents concerning acceptance of mobile telephone tracking by the respondent and in the case of acceptance of mobile telephone tracking by the respondent, obtaining a mobile telephone number or other identifier of a mobile device, and storing the response with the received bids in the aggregated bid database, and in the case of the respondent not having authority to accept mobile telephone tracking, storing a “

no authority”

status in the aggregated bid database, wherein the “

no authority”

status permits responses in which the transportation service provider has neither accepted nor refused the request for mobile telephone tracking;

performing one of selecting a bid from the database based on predetermined criteria provided by the entity requesting the transportation service or presenting the received bids for selection by the entity requesting the transportation service;

determining a selected bid and associating the selected bid with an transportation service provider or driver identified in the bid;

in the case of storage of a “

no authority”

status for the selected bid in the aggregated bid database, querying the transportation service provider or driver concerning acceptance of mobile telephone tracking (opt-in) by the transportation service provider or driver associated with the bid, obtaining a mobile telephone number or other identifier of a mobile device, and storing the response with the accepted bid;

in the case of acceptance of mobile telephone tracking by the respondent without direct authorization by the transportation service provider or operator, using one or more computing devices to automatically communicate with the obtained mobile telephone number to confirm acceptance of mobile telephone tracking (opt-in), and storing an indication of the confirmation in one or more databases along with a confirmation descriptor;

using one or more computing devices to access a mobile telephone location service to obtain location information based on the mobile telephone number or other identifier of a mobile device for the respondent and for the shipment prior to pick up, after loading the shipment or upon initiating a transportation service, conditional on the one or more computing devices obtaining consent using at least one consent procedure for implementing location services;

establishing a threshold for initiating reporting to at least one of a receiver of the transportation service and a destination contact, and providing tracking information to the receiver of the transportation service or destination contact after the transportation service provider reaches the threshold;

using one or more computing devices to estimate completion of delivery or arrival;

updating the estimated completion of delivery or arrival with the location information;

providing the location information and the updated estimated completion of delivery or arrival, to the receiver of the shipment or destination contact in accordance with the threshold for initiating reporting to a receiver of the transportation service, provided that the receiver of the shipment or destination contact elect to receive reporting;

providing automated access to the location and the updated estimated completion of delivery or arrival to at least one of the entity requesting the transportation service, the receiver of the shipment or destination contact, thereby providing substantially a “

24/7”

access to the location and updated estimated completion of delivery or arrival; and

upon completion of delivery or final arrival, terminating the obtaining of location information and communicating the termination of obtaining location information to the transportation service provider or driver (automatic opt-out).

2. The method of claim 1, further comprising:

storing a record of communications requesting acceptance of mobile telephone tracking, communications accepting mobile telephone tracking and communications advising of termination of telephone tracking on a data store.

3. The method of claim 1, wherein the transportation request comprises movement of cargo, goods, vehicles, containers or passengers.

4. The method of claim 1, wherein the transportation request comprises transportation of passengers.

5. The method of claim 1, further comprising:

in the case of the respondent having accepted mobile telephone tracking, requesting location reporting schedule preferences;

establishing a location query schedule for obtaining location information, based on one or more of a predetermined schedule, the reporting schedule preferences and a predetermined threshold of accuracy of making estimates of completion of delivery;

using the location query schedule preferences to establish a schedule of automatic tracking queries;

providing automated communications to at least one of the entity requesting the transportation service and the receiver of the shipment or destination contact;

using one or more computing devices to provide an on-line indication of last location information, and information to display the last location information and an estimate of a current location as map data; and

responding to direct tracking inquiries from at least one of the entity requesting the transportation service and the receiver of the shipment or the destination contact by obtaining location information and communicating the location to the entity requesting the transportation service, receiver of the shipment or the destination contact who made the direct tracking inquiry.

6. The method of claim 5, further comprising;

using the location information to provide updated information on a location status of the load or other transportation service; and

using one or more computing devices to update the estimates of the time in transit and delivery time of the load, based on a combination of the location tracking and at least one external factor.

7. The method of claim 5, further comprising;

using the location information to provide updated information on a location status of the load or other transportation service; and

using one or more computing devices to update the estimates of the time in transit and delivery time of the load, based on a combination of the location information and at least one external factor and using one or more computing devices to determine, based on the location information, a relative location of the transportation service provider with respect to the external factor.

8. The method of claim 5, further comprising:

upon receipt of a direct tracking query by the receiver of the information, determining if the last location query predates the current time by a predetermined threshold, and if the last location query predates the current time by a predetermined threshold, effecting a fresh location query; and

upon effecting a fresh location query, updating the estimate of completion of delivery.

9. The method of claim 5, further comprising:

using one or more computing devices to estimate a time of arrival at a destination using a combination of factors, the factors comprising;

responses to the direct tracking inquiries,

time and distance calculations,

history of the driver and/or carrier or other transportation service provider stored in one or more databases,

shipping lane data from at least one of public databases and proprietary databases, and

at least one of weather data and traffic data.

10. The method of claim 5, further comprising:

using the tracking information to predict likely revenue for the transportation service provider from travel along at least one additional route.

11. The method of claim 1, further comprising:

using the tracking information to predict likely revenue for the transportation service provider from travel along at least one route; and

providing information to the transportation service provider indicating at optimum route for at least one time period of operation.

12. The method of claim 1, further comprising:

upon receiving the tracking information, updating a database indicating availability of the transportation service provider for a next leg transportation service or a backhaul transportation service.

13. The method of claim 1, further comprising:

prior to terminating the obtaining of location information, determining if further authorization for tracking for a subsequent leg exists, and in the event that said authorization exists, deferring terminating the obtaining of location information until completion of subsequent tracking events.

14. The method of claim 1, wherein the parsing of the transportation request by extracting, by one or more computing devices, to obtain criteria for the transportation request, comprises parsing for:

origin location of the load, destination location of the load, time of availability of the load, weight, volume, material or product description, timing requirements for pick-up and delivery, a requirement for intermediate stops or multiple pickups or deliveries, refrigeration or climate control requirements, any other physical requirements or characteristic of the load, type and purpose of transport vehicle, value of load, and required qualifications of the transportation service provider, and other data required by an entity providing the transportation request concerning the transportation request; and

in determining if the transportation service provider associated with the accepted bid will accept a further transportation request for a backhaul or additional leg, searching for said further transportation request based on equipment type and capacity.

15. The method of claim 1, further comprising:

in the case of the respondent having accepted mobile telephone tracking, using the location query schedule preferences to establish a schedule of automatic tracking queries;

using one or more computing devices to provide an on-line indication of last location information, and information to display the last location information and an estimate of a current location; and

using the information to provide information to the transportation service provider concerning present and expected future locations of vehicles and other transportation resources affected by the tracked location, and expected availability of transportation services.

16. The method of claim 1, further comprising:

in the event of the updated estimated completion of delivery or arrival resulting in a change beyond a predetermined amount of change, offering the entity requesting the transportation service an opportunity to cancel the selection of the transportation service provider for meeting the transportation service request and to and reschedule transportation service;

determining the availability of an alternate transportation service provider, and

in the case of availability of the alternate transportation provider, offering to the entity requesting the transportation service an opportunity to select that alternate transportation provider or another transportation service provider.

17. A method for providing tracking information for transportation services, the method comprising:

using one or more computing devices to query a respondent transportation service provider or driver concerning acceptance of mobile telephone tracking by the respondent and in the case of acceptance of mobile telephone tracking by the respondent, obtaining a mobile telephone number or other identifier of a mobile device, and storing the response with the in a tracking database, and in the case of the respondent not having authority to accept mobile telephone tracking, storing a “

no authority”

status in the tracking database, wherein the “

no authority”

status permits responses in which the transportation service provider has neither accepted nor refused the request for mobile telephone tracking;

in the case of storage of a “

no authority”

status in the database, querying the driver concerning acceptance of mobile telephone tracking (opt-in) by the driver, obtaining a mobile telephone number or other identifier of a mobile device, and storing the response in the tracking database;

in the case of acceptance of mobile telephone tracking (opt-in) by the respondent without direct authorization by the transportation service provider or operator, using one or more computing devices to automatically communicate with the obtained mobile telephone number to confirm acceptance of mobile telephone tracking (opt-in), and storing an indication of the confirmation in the tracking database along with a confirmation descriptor;

using a mobile telephone location service to obtain location information based on the mobile telephone number or other identifier of a mobile device for the respondent and for the shipment prior to pick-up, after loading the shipment or upon initiating a transportation service;

establishing a threshold for initiating reporting to a receiver of the transportation service, and providing tracking information to the receiver of the transportation service after the transportation service provider reaches the threshold;

using one or more computing devices to estimate completion of delivery;

updating the estimated completion of delivery with the location information;

using the location information to provide updated information on a location status of the load or other transportation service; and

upon completion of the transportation service, terminating the obtaining of location information and communicating the termination of obtaining location information to the transportation service provider or driver (automatic opt-out).

18. The method of claim 17, further comprising:

in the case of the respondent having accepted mobile telephone tracking, requesting location reporting schedule preferences;

establishing a location query schedule for obtaining location information, based on one or more of a predetermined schedule, the reporting schedule preferences and a predetermined threshold of accuracy of making estimates of completion of delivery or the transportation service;

using the location query schedule preferences to establish a schedule of automatic tracking queries;

providing automated communications to at least one of the entity requesting the transportation service and the receiver of the shipment or a destination contact;

using one or more computing devices to provide an on-line indication, comprising at least one of a website, email, SMS or IVR, of last location information, and information to display the last location information and an estimate of a current location;

responding to direct tracking inquiries from at least one of the entity requesting the transportation service and the receiver of the shipment or the destination contact by obtaining location information and communicating the location to the entity requesting the transportation service, receiver of the shipment or the destination contact who made the direct tracking inquiry; and

in the case of a change in the estimates of completion of delivery or transportation service changing beyond a predetermined threshold, issuing an alert indicating the change in the estimate to at least one the entity requesting the transportation service and the receiver of the shipment or the destination contact.

19. The method of claim 18, further comprising;

using the location information to provide updated information on a location status of the load or other transportation service; and

using one or more computing devices to update the estimates of the time in transit and delivery time of the load, based on a combination of the location information and at least one external factor and using one or more computing devices to determine, based on the location information, a relative location of the transportation service provider with respect to the external factor.

20. The method of claim 18, further comprising:

upon receipt of a direct tracking query, determining if the last location query predates the current time by a predetermined threshold, and if the last location query predates the current time by a predetermined threshold, effecting a fresh location query; and

upon effecting a fresh location query, updating the estimate of completion of delivery.

21. The method of claim 17, further comprising:

using the tracking information to predict likely revenue for the transportation service provider from travel along at least one additional lane.

22. The method of claim 17, further comprising:

using the tracking information to predict likely revenue for the transportation service provider from travel along at least one additional lane for at least one of a current trip or a future trip;

using the tracking information and lane data related to supply and demand for the lane in question to predict revenue from operation on the additional lane; and

using the tracking information to predict gross margin or operating margin on the additional lane.

23. The method of claim 17, further comprising:

prior to terminating the obtaining of location information, determining if further authorization for tracking for a subsequent leg exists, and in the event that said authorization exists, deferring terminating the obtaining of location information until completion of subsequent tracking events.

24. The method of claim 17, further comprising:

in the case of the respondent having accepted mobile telephone tracking, using the location query schedule preferences to establish a schedule of automatic tracking queries;

using one or more computing devices to provide an on-line indication of last location information, and information to display the last location information and an estimate of a current location as map data; and

using the information to provide information to the transportation service provider concerning present and expected future locations of vehicles and other transportation resources affected by the tracked location, and expected availability of transportation services.