SYSTEMS AND METHODS FOR WEATHER EVENT-BASED INSURANCE CLAIM HANDLING

• US 20150170288A1
• Filed: 05/19/2014
• Published: 06/18/2015
• Est. Priority Date: 12/12/2013
• Status: Abandoned Application

• Current Assignee: The Travelers Indemnity Company (The Travelers Cos., Inc.)
• Original Assignee: The Travelers Indemnity Company (The Travelers Cos., Inc.)
• Inventors: Krechko, Jared C., Harton, Brian N., Zacchera, Stefanie M., Janson, Keith M., Sobek, Adam
• Application Number:
  US14/280,892
• Publication Number:
  US 20150170288A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

Systems, apparatus, interfaces, methods, and articles of manufacture that provide for insurance claims handling, underwriting, and risk assessment applications utilizing georeferenced weather event.

Claims

1. A system, comprising:

a processing device; and

a memory device in communication with the processing device, the memory device storing instructions that when executed by the processing device result in;

determining (i) a locational coordinate of a weather-related loss associated with an insurance claim and (ii) a date of the loss;

determining, based on stored georeferenced weather data, a likelihood of weather on the date of loss at the locational coordinate having caused the loss; and

determining, based on an application of stored claim handling rules to the determined likelihood of weather on the date of loss at the locational coordinate having caused the loss, whether to pay the claim.

2. The system of claim 1, wherein the instructions, when executed by the processing device, further result in:

causing, in the case that it is determined that the claim should be paid, a payment of the claim.

3. The system of claim 1, wherein the determining of the locational coordinate of the weather-related loss associated with the insurance claim, comprises:

receiving, from a remote mobile device, data descriptive of the locational coordinate.

4. The system of claim 3, wherein the data descriptive of the locational coordinate comprises GPS data identifying a location of the remote mobile device.

5. The system of claim 1, wherein the instructions, when executed by the processing device, further result in:

receiving, from a remote mobile device, data descriptive of the loss.

6. The system of claim 5, wherein the data descriptive of the loss comprises an image of damage associated with the loss.

7. The system of claim 5, wherein the instructions, when executed by the processing device, further result in:

determining, based on the data descriptive of the loss received from the remote mobile device, a type of peril that caused the loss.

8. The system of claim 7, wherein the type of peril comprises one or more of:

(i) hail damage, (ii) wind damage, (iii) water damage, and (iv) lightning strike damage.

9. The system of claim 7, wherein the determining of the likelihood of the weather on the date of loss at the locational coordinate having caused the loss, comprises:

determining, based on the stored georeferenced weather data and the determined type of the loss, a likelihood that a type of weather associated with the type of the loss occurred at the locational coordinate on the date of the loss.

10. The system of claim 1, wherein the determining of the date of the weather-related loss associated with the insurance claim, comprises:

receiving an indication of the date of loss from a customer associated with the insurance claim.

11. The system of claim 10, wherein the determining of the likelihood of the weather on the date of loss at the locational coordinate having caused the loss, comprises:

determining that no weather event that occurred on the date of loss at the locational coordinate of the loss exceeds a predetermined magnitude threshold;

identifying a different date in the past where a weather event exceeding the predetermined magnitude did occur at the locational coordinate; and

determining whether an insurance policy associated with the insurance claim was in force on the different date.

12. The system of claim 11, wherein the instructions, when executed by the processing device, further result in:

substituting, in the case that it is determined that the insurance policy was in force on the different date, the likelihood of weather on the date of loss at the locational coordinate having caused the loss with a likelihood that the weather event caused the loss on the different date.

13. The system of claim 1, wherein the locational coordinate comprises a GPS coordinate.

14. The system of claim 1, wherein the locational coordinate comprises a geospatial identifier that is unique to a specific insurance customer.

15. The system of claim 1, wherein the instructions, when executed by the processing device, further result in:

causing an outputting of an indication of the determination of whether to pay the claim.

16. A system, comprising:

a processing device; and

a memory device in communication with the processing device, the memory device storing instructions that when executed by the processing device result in;

providing a map interface that indicates a plurality of insurance policy locational coordinates;

overlaying, via the map interface, at least one storm impact zone over the indications of the plurality of insurance policy locational coordinates; and

causing, via the map interface, an outputting of an indication of a subset of the plurality of insurance policy locational coordinates that are determined to have been impacted by a weather event associated with the at least one storm impact zone.

17. The system of claim 16, wherein the at least one storm impact zone is based on radar data.

18. The system of claim 16, wherein the plurality of insurance policy locational coordinates comprise coordinates of insurance policy claims.

19. The method of claim 16, wherein the instructions, when executed by the processing device, further result in:

determining, based on the indication of the subset of the plurality of insurance policy locational coordinates that are determined to have been impacted by the weather event associated with the at least one storm impact zone, a total expected insurance exposure for an insurance company associated with the weather event.

20. The method of claim 19, wherein the instructions, when executed by the processing device, further result in:

causing, via the map interface, an outputting of an indication of the total expected insurance exposure for the insurance company associated with the weather event.