METHOD FOR COMMUNICATING WELLNESS-RELATED COMMUNICATIONS TO A USER
First Claim
1. A method for providing wellness-related communications to a user comprising:
- applying a record of activity events performed by the user over a period of time to a communication engine to generate a first communication for the user, the communication engine supported within a native wellness platform application executing on a computing device affiliated with the user;
displaying the first communication within a textual conversation feed within the native wellness platform application;
receiving a response to the first communication from the user through the textual conversation feed;
correlating the response with a human involvement trigger;
based on the human involvement trigger, prompting a human coach to communicate with the user; and
displaying a second communication within the textual conversation feed, the second communication entered by the human coach.
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Abstract
One variation of a method for providing wellness-related communications to a user includes: applying a record of activity events performed by the user over a period of time to a communication engine to generate a first communication for the user, the communication engine supported within a native wellness platform application executing on a computing device affiliated with the user; displaying the first communication within a textual conversation feed within the native wellness platform application; receiving a response to the first communication from the user through the textual conversation feed; correlating the response with a human involvement trigger; based on the human involvement trigger, prompting a human coach to communicate with the user; and displaying a second communication within the textual conversation feed, the second communication entered by the human coach.
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Citations
20 Claims
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1. A method for providing wellness-related communications to a user comprising:
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applying a record of activity events performed by the user over a period of time to a communication engine to generate a first communication for the user, the communication engine supported within a native wellness platform application executing on a computing device affiliated with the user; displaying the first communication within a textual conversation feed within the native wellness platform application; receiving a response to the first communication from the user through the textual conversation feed; correlating the response with a human involvement trigger; based on the human involvement trigger, prompting a human coach to communicate with the user; and displaying a second communication within the textual conversation feed, the second communication entered by the human coach. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A method for providing wellness-related communications to a user comprising:
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applying a record of activity events performed by the user over a period of time to a communication engine to generate a first communication for the user, the communication engine supported within a native wellness platform application executing on a computing device affiliated with the user; displaying the first communication within a textual conversation feed within the native wellness platform application; receiving a response to the first communication from the user through the textual conversation feed; correlating the response with a human involvement trigger; within the textual conversation feed, prompting the user to communicate with a human coach; in response to receipt of confirmation to communicate with a human coach from the user, connecting the computing device to a communication device affiliated with a human coach; applying a communication between the user and the human coach to the communication engine to select a second communication for the user; and displaying the second communication within the textual conversation feed. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification