REMOTE AND LIVE RF NETWORK MEASUREMENT AND OPTIMIZATION
First Claim
1. A platform for facilitating the real-time transmission of surface level and chipset level data collected by a remote computerized device, where the transmission is made from the remote device to a local computerized device, the remote device comprising a downloadable application corresponding to the platform, and the local device comprising downloadable or installable software also corresponding to the platform, whereby the platform is configured to manage the real-time transmission of the collected data in streaming fashion either periodically pursuant to an established frequency of transmission or upon the request of the local device, the platform comprising:
- a remote computerized device configured to collect and transmit in real-time streaming fashion surface level and chipset level data reflective of telemetry associated with an ambient RF telecommunications service;
a local computerized device configured to receive real-time streaming data collected by the remote computerized device when requested or periodically based upon a pre-established frequency; and
a main server configured to store at least part of the platform software so that functionality of the platform is performed manually and/or automatically, where the main server is configured to be in wired or wireless electronic communication with the local device and the remote device to permit and facilitate transfer therebetween,whereby the platform permits users at the local computerized device site to direct activities of users of the remote computerized device to resolve issues associated with the ambient RF telecommunications service more quickly, thereby improving and/or restoring any non-functioning or poorly functioning aspects of the telecommunications service, including assessing the absence of service in specific geographic locations.
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Accused Products
Abstract
An enabling platform is provided where an installed agent (e.g., device-side software) may be installed on a mobile device to decode chipset level information readable on the mobile device. Such readable chipset level information can then be transmitted and/or accessed in real-time via a central server for dynamic, real-time, geo-location for mobile device and network performance enhancement. An important feature of the embodiments of the present invention include the ability to decode and transmit chipset level information from a mobile device in real time so that remote field service data gathering, and local headquarter service assessment and issue resolution, may occur more on a contemporaneous basis, permitting faster issue assessment and resolution, which benefits the telecommunications providers and their customers.
15 Citations
3 Claims
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1. A platform for facilitating the real-time transmission of surface level and chipset level data collected by a remote computerized device, where the transmission is made from the remote device to a local computerized device, the remote device comprising a downloadable application corresponding to the platform, and the local device comprising downloadable or installable software also corresponding to the platform, whereby the platform is configured to manage the real-time transmission of the collected data in streaming fashion either periodically pursuant to an established frequency of transmission or upon the request of the local device, the platform comprising:
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a remote computerized device configured to collect and transmit in real-time streaming fashion surface level and chipset level data reflective of telemetry associated with an ambient RF telecommunications service; a local computerized device configured to receive real-time streaming data collected by the remote computerized device when requested or periodically based upon a pre-established frequency; and a main server configured to store at least part of the platform software so that functionality of the platform is performed manually and/or automatically, where the main server is configured to be in wired or wireless electronic communication with the local device and the remote device to permit and facilitate transfer therebetween, whereby the platform permits users at the local computerized device site to direct activities of users of the remote computerized device to resolve issues associated with the ambient RF telecommunications service more quickly, thereby improving and/or restoring any non-functioning or poorly functioning aspects of the telecommunications service, including assessing the absence of service in specific geographic locations. - View Dependent Claims (2)
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3. A method of facilitating the real-time transmission of surface level and chipset level data collected by a remote computerized device to a local computerized device, where the method comprises providing a platform configured to manage the real-time transmission of the collected data in streaming fashion either periodically pursuant to an established frequency of transmission or upon the request of the local computerized device, the method comprising:
installing a device-side agent on a mobile computerized device, the device-side agent configured to permit wireless data transmission to a central server; collecting telecommunication service telemetry remotely through the exposure of the mobile device with the device-side agent to the telecommunication service telemetry; decoding and transmitting in real-time surface level and chipset level data reflective of telemetry associated with the telecommunications service; receiving via the central server the real-time surface level and chipset level data collected by the remote mobile device, either when requested by a local user whose local computerized device is in communication with the central server periodically or based upon a pre-established frequency, the central server being configured to store at least part of the platform software associated with the device-side agent so that functionality of the platform is performed manually and/or automatically by the central server; and installing a computer-side program corresponding to the platform software on the local computerized device to permit such device'"'"'s user to assess the data transmitted in real-time in order to permit telecommunication service assessment, quality, and/or issue resolution, thereby more quickly improving and/or restoring any non-functioning or poorly functioning aspects of the telecommunications service, including assessing the absence of service in specific geographic locations.
Specification