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PROCESSING METHOD FOR SOCIAL MEDIA ISSUE AND SERVER DEVICE SUPPORTING THE SAME

  • US 20150178267A1
  • Filed: 04/18/2014
  • Published: 06/25/2015
  • Est. Priority Date: 12/19/2013
  • Status: Active Grant
First Claim
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1. A social media issue processing device, comprising:

  • a question analyzing unit which analyzes a question type related with a question input based on a question pattern dictionary which is stored in advance;

    a social media analyzing unit which performs issue period recognition for the question, question type based analysis, question based summary creation, and question based reliability calculation; and

    a report creating unit which creates a summary in accordance with at least one of correlation between the question type and the question based summary, correlation between the issue period and a question type based analysis result, and correlation between the reliability and the question based summary.

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