ANALYZING AUTOMOTIVE INSPECTIONS
First Claim
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1. A method for analyzing automotive inspections comprising:
- recording, by use of a processor, a plurality of inspection results, wherein each inspection result comprises a technician identifier and an inspection item recommendation for each of a plurality of inspection items, each inspection item comprises a target recommendation, and the inspection item recommendation comprises one of a no service required recommendation and a service recommendation; and
identifying a recommendation bias in response to a function of first inspection item recommendations for a first inspection item of the plurality of inspection results exceeding a first target recommendation for the first inspection item.
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Abstract
For analyzing automotive inspections, a recording module records a plurality of inspection results. Each inspection result comprises a technician identifier and an inspection item recommendation for each of a plurality of inspection items. Each inspection item comprises a target recommendation. The inspection item recommendation comprises one of a no service required recommendation and a service recommendation. An identification module identifies a recommendation bias in response to a function of first inspection item recommendations for a first inspection item of the plurality of inspection results exceeding a first target recommendation for the first inspection item.
20 Citations
20 Claims
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1. A method for analyzing automotive inspections comprising:
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recording, by use of a processor, a plurality of inspection results, wherein each inspection result comprises a technician identifier and an inspection item recommendation for each of a plurality of inspection items, each inspection item comprises a target recommendation, and the inspection item recommendation comprises one of a no service required recommendation and a service recommendation; and identifying a recommendation bias in response to a function of first inspection item recommendations for a first inspection item of the plurality of inspection results exceeding a first target recommendation for the first inspection item. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. An apparatus comprising:
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a non-tangible computer readable storage medium storing program code that is executable by a processor, the program code comprising; a recording module that records a plurality of inspection results, wherein each inspection result comprises a technician identifier and an inspection item recommendation for each of a plurality of inspection items, each inspection item comprises a target recommendation, and the inspection item recommendation comprises one of a no service required recommendation and a service recommendation; and an identification module that identifies a recommendation bias in response to a function of first inspection item recommendations for a first inspection item of the plurality of inspection results exceeding a first target recommendation for the first inspection item.
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20. A program product comprising a non-tangible computer readable storage medium storing program code executable by a processor, the program code:
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recording a plurality of inspection results, wherein each inspection result comprises a technician identifier and an inspection item recommendation for each of a plurality of inspection items, each inspection item comprises a target recommendation, and the inspection item recommendation comprises one of a no service required recommendation and a service recommendation; and identifying a recommendation bias in response to a function of first inspection item recommendations for a first inspection item of the plurality of inspection results exceeding a first target recommendation for the first inspection item.
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Specification