SYSTEM AND METHOD FOR IMPROVING RESOURCE UTILIZATION

• US 20150178687A1
• Filed: 04/26/2012
• Published: 06/25/2015
• Est. Priority Date: 04/26/2012
• Status: Abandoned Application

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Dasari, Murty V. V. S. R. S. N.
• Application Number:
  US13/457,388
• Publication Number:
  US 20150178687A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/024 Guidance services

Abstract

A system and a computer-implemented method for notifying a party of an appointment status is provided. Information corresponding to an appointment between two or more parties is received, and a location of a first party of the two or more parties is retrieving. Additional data points relating to the first party is further retrieved from at least one datasource. An expected time of commencement of the appointment is determined based on the received information corresponding to the appointment, the retrieved location, and the retrieved additional data points. A notification to at least a second party of the two or more parties is provided based on the determined expected commencement time of the appointment.

Claims

1. A computer-implemented method for notifying a party of an appointment status, the method comprising:

receiving, by one or more computing devices, information corresponding to an appointment, between a consumer party;

retrieving, by the one or more computing devices, a location of the consumer party;

retrieving, by the one or more computing devices, additional data points relating to the provider party from at least one datasource;

determining, by the one or more computing devices, an expected time of commencement of the appointment based on the retrieved additional, data points relating to the provider party;

wherein the expected time of commencement is earlier than a time associated with the appointment;

determining an expected arrival time of the consumer party based on the location of the consumer party and a location associated with the appointment;

providing a notification to the provider party when the expected commencement time is earlier than the expected arrival time of the consumer party;

providing, by the one or more computing devices, a notification to the consuming party providing a quantitative value indicating how much earlier the expected time of commencement is relative to the appointment.

7. The computer-implemented method of claim 1, wherein retrieving the location of the at least one of the consuming party comprises retrieving the location from a location enabled application running on the mobile device operated by the consuming party.

8. The computer-implemented method of claim 1, wherein the location retrieved from the mobile device comprises Global Positioning System coordinates.

2. (cancelled)

3. The computer-implemented method of claim 2, further comprising determining a route between the retrieved location of the first party and the location of the appointment, wherein the determining the expected arrival time comprises calculating a time required to cover a distance of the route based on an estimated rate of travel of the first party.

4. The computer-implemented method of claim 3, further comprising identifying at least one of a plurality of modes of transit, wherein the estimated rate of travel is determined based on the identified at least one of the plurality of modes of transit.

5. The computer-implemented method of claim 4, wherein the plurality of modes of transit comprise transit by foot, bicycle, car, subway, rail, or plane, each of the plurality of modes of transit corresponding to a different rate of travel utilized to determine the estimated rate of travel.

6. (canceled)

9. (canceled)

10. A non-transitory, machine-readable medium comprising instructions stored therein, which when executed by a system, cause the system to perform operations comprising:

receiving information corresponding to an appointment between a first party and at least a second party;

retrieving data points relating to the first party from at least one datasource, the data points comprising information on an availability of resources and a quantity of available resources;

determining an expected time of commencement of the appointment based on the received information corresponding to the appointment and the retrieved data points;

wherein the expected time of commencement is earlier than a time associated with the appointment;

determining an expected arrival time of the second party based on a location of the second party and a location associated with the appointment;

providing a notification to the first party when the expected commencement time is earlier than the expected arrival time of the consumer party; and

providing a notification to the at least second party providing a quantitative value indicating how much earlier the expected time of commencement is relative to the appointment.

15. The machine-readable medium of claim 10, wherein the information corresponding to the appointment between the first party and the at least second party comprises an amount of resources required to fulfill the appointment.

16. The machine-readable medium of claim 15, wherein the expected time of commencement is determined as a time when the quantity of available resources is greater than or equal to the amount of resources required to fulfill the appointment.

11. (canceled)

12. (canceled)

14. The machine-readable medium of claim 12, further comprising instructions for identifying at least one of a plurality of modes of transit, wherein the expected time of arrival is determined based on the identified at least one of the plurality of modes of transit, and wherein the plurality of modes of transit comprise transit by foot, bicycle, car, subway, rail, or plane, each of the plurality of modes of transit corresponding to a different rate of travel utilized to determine the estimated rate of travel.

13. (canceled)

17. (canceled)

18. A system for notifying a party of an appointment status, the system comprising:

one or more processors; and

a machine-readable medium comprising instructions stored therein, which when executed by the processors, cause the processors to perform operations comprising;

receiving information corresponding to an appointment between a first party and a second party;

retrieving a location of the first party;

retrieving data, points relating to the first party and data points relating to the second party from at least one datasource;

determining an expected time of arrival of the first party at the appointment based on the retrieved location of the first party and the retrieved data points relating to the first party;

determining an expected time of availability of resources required for the appointment based on the retrieved data points relating to the second party;

the expected time of availability of resources being earlier than a time associated with the appointment.

providing a notification to the second party when the expected time of arrival of the first party at the appointment is later than the expected time of availability of resources required for the appointment;

providing a notification to the first party providing a quantitative value indicating how much earlier the expected time of availability is relative to the appointment.

19. The system of claim 18, wherein the data points relating to the first party comprises at least one of traffic information, reported accidents along the determined route, or mass transit schedules, and wherein the data points relating to the second party comprises information on an availability of resources and a quantity of available resources.

20. The system of claim 19, wherein the determining the expected time of arrival of the first party at the appointment comprises estimating a time of arrival of the first party based on the received information corresponding to the appointment and the retrieved location of the first party, and adjusting the estimated time of arrival based on the at least one of traffic information, reported accidents along the determined route, or mass transit schedules, and wherein the determining the expected time of availability of resources required for the appointment is based on the availability of resources and the quantity of available resources.