SYSTEMS AND METHODS FOR CONSULTATIVE INSURANCE QUOTATIONS
First Claim
1. A system for consultative insurance quoting, the system comprising:
- a memory containing instructions; and
a processor, operably connected to the memory, that executes the instructions to perform operations comprising;
providing, to a user, first content related to an insurance product;
receiving, from the user, first information responsive to the first content;
determining, based on the first information from the user responsive to the first content, second content related to the insurance product, wherein the second content comprises query-related content and consultative content;
providing, to the user, the second content related to the insurance product;
receiving, from the user, second information responsive to the second content; and
generating a quote for the insurance product that is customized according to at least one of the first information and the second information.
1 Assignment
0 Petitions
Accused Products
Abstract
Exemplary embodiments provide systems, methods, and products that alter the content (e.g., the questions, information, advice, educational materials, and/or interface-page flow) experienced by each user of an automated insurance quotation system in order to create a consultative interaction with the user and to define an insurance product that fits the user'"'"'s desires and requirements. Various embodiments determine the flow and content to present via the user interface to each user on the basis of information provided by the user throughout the computerized insurance consultation, quote, and purchase process. Some implementations may iteratively select specific content(s) from a set of content according to input or answers received from the user in response to previously presented content, and present the selected content(s) to the user.
25 Citations
16 Claims
-
1. A system for consultative insurance quoting, the system comprising:
-
a memory containing instructions; and a processor, operably connected to the memory, that executes the instructions to perform operations comprising; providing, to a user, first content related to an insurance product; receiving, from the user, first information responsive to the first content; determining, based on the first information from the user responsive to the first content, second content related to the insurance product, wherein the second content comprises query-related content and consultative content; providing, to the user, the second content related to the insurance product; receiving, from the user, second information responsive to the second content; and generating a quote for the insurance product that is customized according to at least one of the first information and the second information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
-
-
9. A non-transitory computer readable medium including instructions that, when executed by a processor, perform operations for consultative insurance quoting, the operations comprising:
-
providing to a user first content related to an insurance product; receiving, from the user, first information responsive to the first content; determining, based on the first information from the user responsive to the first content, second content related to the insurance product, wherein the second content comprises query-related content and consultative content; providing, to the user, the second content related to the insurance product; receiving, from the user, second information responsive to the second content; and generating a quote for the insurance product that is customized according to at least one of the first information and the second information. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
-
Specification