VOICE INTERFACE TO A SOCIAL NETWORKING SERVICE

• US 20150186110A1
• Filed: 12/15/2014
• Published: 07/02/2015
• Est. Priority Date: 12/30/2013
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Linkedln Corporation
• Inventors: Kannan, Ashvin
• Granted Patent: US 10,078,489 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 3/167 Audio in a user interface, e.g. using voice commands for navigating, audio feedback
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04W 4/21 for social networking applications

Abstract

A machine may be configured to generate and provide, for example, a voice-user interface to a social networking service. The voice-user interface may enable a member of the social networking service to access member profile information for other members of the social networking service. Using the voice-user interface, a first member of the social networking service can speak a natural language command or request to receive an aural response that includes information regarding a second member of the social networking service. In this manner, the first member can request and receive specific member profile information of a second member. In another aspect, the first member can record audio notes to be assigned to his or her own member profile or assigned to a member profile of the second member. The first member may subsequently use the voice-user interface to have such audio notes played back when desired.

Claims

1. A method comprising:

receiving a spoken request submitted by a first member of a social networking service, the spoken request being received via a network from a device of the first member and referencing a subject entity about whom information is sought by the first member;

identifying a second member of the social networking service as the subject entity referenced by the spoken request, the second member being described by descriptors stored in a member profile maintained by the social networking service, the identifying of the second member being performed by a command interpreter module comprising one or more processors of a machine;

automatically selecting a subset of the descriptors from the member profile of the second member, the automatic selecting of the subset of the descriptors being based on the spoken request; and

causing the device of the first member to present the automatically selected subset of the descriptors from the member profile of the second member in response to the spoken request submitted by the first member.

2. The method of claim 1, wherein:

the causing of the device to present the automatically selected subset of the descriptors includes;

providing the device with a speech version of at least one descriptor among the automatically selected subset of the descriptors from the member profile of the second member; and

causing the device to play the speech version of the at least one descriptor.

3. The method of claim 1, wherein:

the causing of the device to present the automatically selected subset of the descriptors includes;

providing the device with a visual version of at least one descriptor among the automatically selected subset of the descriptors from the member profile of the second member; and

causing the device to display the visual version of the at least one descriptor.

4. The method of claim 1, wherein:

the identifying of the second member as the subject entity referenced by the spoken request includes;

identifying a name of a person in the spoken request; and

disambiguating the name of the person based on social graph information that indicates relationships between members of the social networking service, the disambiguated name of the person corresponding to the second member.

5. The method of claim 1, wherein:

the identifying of the second member as the subject entity referenced by the spoken request includes;

identifying a name of a person in the spoken request; and

determining that the name of the person matches an identifier of the second member within event data that represents an event scheduled in a calendar application of the first member.

6. The method of claim 1, wherein:

the identifying of the second member as the subject entity referenced by the spoken request includes;

identifying an email address of a person in the spoken request; and

determining that the email address of the person matches an identifier of the second member within event data that represents an event scheduled in a calendar application of the first member.

7. The method of claim 1, wherein:

the identifying of the second member as the subject entity referenced by the spoken request includes;

identifying, within the spoken request, a name of a group of members of the social networking service; and

determining that the second member is included in the group of members of the social networking service.

8. The method of claim 1, further comprising:

receiving a submission that includes an audio annotation spoken by the first member and indicated as a descriptor of the second member;

storing the audio annotation as the descriptor of the second member; and

providing the stored audio annotation to the device of the first member in response to a request by the first member for playback of audio information regarding the second member.

9. The method of claim 8, wherein:

the device of the first member is a first device;

the received submission includes an indication that the audio annotation is accessible by the first member but not the second member;

the providing of the stored audio annotation to the device of the first member is based on the indication that the audio annotation is accessible by the first member; and

the method further comprises

preventing access to the stored audio annotation by a second device of the second member based on the indication that the audio annotation is not accessible to the second member.

10. The method of claim 1, wherein:

the device of the first member is a first device; and

the method further comprises

receiving a submission that includes an audio annotation spoken by the first member and indicated as a descriptor of the first member;

storing the audio annotation as the descriptor of the first member; and

providing the stored audio annotation to a second device of the second member in response to a request by the second member for playback of audio information regarding the first member that spoke the audio annotation.

11. The method of claim 10, wherein:

the received submission includes an indication that the audio annotation is accessible by the second member; and

the providing of the stored audio annotation to the second device of the second member is based on the indication that the audio annotation is accessible by the second member.

12. The method of claim 11, wherein:

the indication in the received submission indicates that the audio annotation is not accessible by a third member of the social networking service;

and the method further comprises preventing access to the stored audio annotation by a third device of the third member of the social networking service based on the received submission indicating that the audio annotation is not accessible by the third member.

13. The method of claim 1, wherein:

the spoken request includes a data request for a summary of the member profile of the second member of the social networking service;

the automatic selecting of the subset of the descriptors that describe the second member includes automatically generating the summary of the member profile of the second member; and

the causing of the device to present the automatically selected subset of the descriptors includes;

providing the automatically generated summary to the device; and

causing the device to present the automatically generated summary.

14. The method of claim 1, wherein:

the spoken request includes a data request for information specifying a most recent previous communication between the first member and the second member; and

the method further comprises;

accessing a behavioral database that stores a record of the most recent previous communication between the first member and the second member; and

causing the device to present at least part of the record of the most recent previous communication between the first member and the second member.

15. The method of claim 1, wherein:

the spoken request includes a data request for information specifying a quantity of third members of the social networking service who are directly connected to both the first member and the second member within the social networking service; and

the method further comprises;

accessing a social graph database that stores a social graph specifying relationships among at least the third members of the social networking service; and

causing the device to present the quantity of third members who are directly connected to both the first member and the second member within the social networking service.

16. A non-transitory machine-readable storage medium comprising instructions that, when executed by one or more processors of a machine, cause the machine to perform operations comprising:

receiving a spoken request submitted by a first member of a social networking service, the spoken request being received via a network from a device of the first member and referencing a subject entity about whom information is sought by the first member;

identifying a second member of the social networking service as the subject entity referenced by the spoken request, the second member being described by descriptors stored in a member profile maintained by the social networking service, the identifying of the second member being performed by a command interpreter module comprising one or more processors of the machine;

automatically selecting a subset of the descriptors from the member profile of the second member, the automatic selecting of the subset of the descriptors being based on the spoken request; and

causing the device of the first member to present the automatically selected subset of the descriptors from the member profile of the second member in response to the spoken request submitted by the first member.

17. The non-transitory machine-readable storage medium of claim 16, wherein:

the causing of the device to present the automatically selected subset of the descriptors includes;

providing the device with a speech version of at least one descriptor among the automatically selected subset of the descriptors from the member profile the second member; and

causing the device to play the speech version of the at least one descriptor.

18. The non-transitory machine-readable storage medium of claim 16, wherein:

the identifying of the second member as the subject entity referenced by the spoken request includes;

identifying a name of a person in the spoken request; and

disambiguating the name of the person based on social graph information that indicates relationships between members of the social networking service, the disambiguated name of the person corresponding to the second member.

19. A system comprising:

processors;

a user interface module comprising one or more of the processors and configured to receive a spoken request submitted by a first member of a social networking service, the spoken request being received via a network from a device of the first member and referencing a subject entity about whom information is sought by the first member;

a command interpreter module comprising one or more of the processors and configured to identify a second member of the social networking service as the subject entity referenced by the spoken request, the second member being described by descriptors stored in a member profile maintained by the social networking service, the identifying of the second member being performed by a voice-user interface module comprising one or more processors of the machine;

a member profile presentation module comprising one or more of the processors and configured to automatically select a subset of the descriptors from the member profile of the second member, the automatic selecting of the subset of the descriptors being based on the spoken request; and

the user interface module comprising one or more of the processors being further configured to cause the device of the first member to present the automatically selected subset of the descriptors from the member profile of the second member in response to the spoken request submitted by the first member.

20. The system of claim 19, further comprising:

a context management module comprising one or more of the processors and configured to;

identify a name of a person in the spoken request; and

disambiguate the name of the person based on social graph information that indicates relationships between members of the social networking service, the disambiguated name of the person corresponding to the second member.