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LOYALTY PROGRAM MANAGEMENT SYSTEM

  • US 20150186915A1
  • Filed: 09/17/2014
  • Published: 07/02/2015
  • Est. Priority Date: 09/17/2013
  • Status: Abandoned Application
First Claim
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1. A customer loyalty management system for a plurality of subscribers of an entity, the system comprising:

  • a processor; and

    a non-transitory, computer-readable storage medium in operable communication with the processor, wherein the computer-readable storage medium contains one or more programming instructions that, when executed, cause the processor to;

    access at least one entity system, the at least one entity system comprising a plurality of subscriber profiles for the plurality of subscribers, each subscriber profile comprising subscriber information and subscriber portfolio information,receive subscriber metrics information associated with the plurality of subscriber profiles, the subscriber metrics information generated via at least one client logic device configured to monitor at least one aspect of the subscribers,generate subscriber relationship information based on the plurality of subscriber profiles and subscriber interactions with the at least one insurance provider system, andanalyze the subscriber relationship information and the subscriber metrics information using at least one loyalty rule to generate loyalty points for the subscribers, the loyalty points being configured to reward the subscribers based on customer loyalty to the entity.

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