MONITORING FOR MANAGED SERVICES

• US 20150188789A1
• Filed: 07/31/2012
• Published: 07/02/2015
• Est. Priority Date: 07/31/2012
• Status: Active Grant

• Current Assignee: Micro Focus LLC (Open Text Corporation)
• Original Assignee: Micro Focus LLC (Open Text Corporation)
• Inventors: Jayaprakash, Arun
• Granted Patent: US 10,721,146 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 11/006 Identification G06F11/2289 takes precedence
• CPC Class Codes: G06F 11/3003 Monitoring arrangements specially adapted to the computing system or computing system component being monitored
• CPC Class Codes: G06F 11/3093 Configuration details thereof, e.g. installation, enabling, spatial arrangement of the probes
• CPC Class Codes: G06F 2201/865 Monitoring of software
• CPC Class Codes: H04L 43/08 Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters

Abstract

A system includes a monitoring attaching service to provide monitoring for a managed service operated on target resources. A search manager can query the monitoring attaching service for a monitoring function that is compatible with a service template that describes the managed service.

Claims

1. A system comprising:

a memory for storing machine-readable instructions; and

a processing unit for accessing the memory and executing the machine-readable instructions, the machine-readable instructions comprising;

a monitoring attaching service to provide monitoring for a managed service operated on target resources; and

a search manager to query the monitoring attaching service for a monitoring function that is compatible with a service template that describes the managed service.

2. The system of claim 1, wherein the target resources are specified by service tags in the service template that enable the search manager to locate the monitoring function, wherein the service tags include operating system tag data to specify at least one of an operating system type to be installed on a server, an operating system architecture, or an operating system version.

3. The system of claim 2, wherein the service tags include application tag data to specify an application type to be installed on the server, an application name, an operating system compatible with the application type, an operating system architecture compatible with the application type, or an operating system version compatible with the application type.

4. The system of claim 3, wherein the application type includes database servers, file transfer protocol (FTP) servers, web servers, application servers, or mail servers.

5. The system of claim 4, wherein the service manager utilizes a monitoring service tag that describes the monitoring function, wherein the monitoring tag is substantially matched to the service tag by the search manager to determine the monitoring function that is compatible with the service template.

6. The system of claim 5, further comprising a user interface component to cause a display of monitor function results from the search manager that is compatible with the service template.

7. The system of claim 6, wherein the user interface component defines an execution point for deploying, removing, enabling, or disabling a monitoring policy at the defined execution point for the managed service.

8. The system of claim 7, wherein the monitor function results returned by the user interface component define the monitoring policy at each execution point for each server defined in the service template.

9. The system of claim 8, wherein the search manager employs an updater to apply the monitoring policy automatically to the service template at each execution point.

10. The system of claim 1, wherein the monitoring attaching service is a monitoring system to deploy monitors on the target resources, wherein the monitoring system employs monitoring templates to describe the monitoring function and monitoring tags to identify the monitoring template for the query from the search manager, wherein the monitoring system is dedicated to monitoring of the target resources without assisting in the workflow of the target resources.

11. The system of claim 1, wherein the monitoring attaching service is a workflow engine to deploy monitors on the target resources, wherein the workflow engine employs monitoring workflows to describe the monitoring function and workflow tags to identify the monitoring workflows for the query from the search manager, wherein the workflow engine assists in the workflow of the target resources and provides monitoring the target resources.

12. A method comprising:

querying a monitoring attaching service, by a computer, utilizing service tags in a service template that describe target resources of a managed application; and

matching, by the computer, the service tags to monitoring service tags that identify monitoring functions in the monitoring attaching service; and

generating, by the computer, a query result from the matching to enable installation of a monitor policy at an execution point for the target resources.

13. The method of claim 12, further comprising automatically applying the monitoring policy to the service template after generating the query result.

14. A system comprising:

a memory for storing machine-readable instructions; and

a processing unit for accessing the memory and executing the machine-readable instructions, the machine-readable instructions comprising;

a monitoring attaching service to store a monitoring function and a monitoring service tag that identifies the monitoring function, wherein the monitoring function identifies a monitoring policy for a managed service; and

a search manager to query the monitoring attaching service in order to associate the monitoring service tag with a service template service tag that describes the managed service, wherein the search manager retrieves instructions relating to deployment of the monitoring policy for the managed service.

15. The system of claim 14, further comprising an updater in the search manager to apply the monitoring policy to the service template.