TRANSFER OF DATA BETWEEN APPLICATIONS USING INTERMEDIATE USER INTERFACE

• US 20150193123A1
• Filed: 01/07/2014
• Published: 07/09/2015
• Est. Priority Date: 01/07/2014
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Inukonda, Krishna, Fernandes, Herbert, Salluri, Sainath, Curran, Lorraine Maria
• Granted Patent: US 9,639,515 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/40 of multimedia data, e.g. slideshows comprising image and additional audio data retrieval of still image data G06F16/50; retrieval of audio data G06F16/60; retrieval of video data G06F16/70
• CPC Class Codes: G06F 3/048 Interaction techniques based on graphical user interfaces [GUI]
• CPC Class Codes: G06F 40/174 Form filling; Merging
• CPC Class Codes: G06F 9/543 User-generated data transfer, e.g. clipboards, dynamic data exchange [DDE], object linking and embedding [OLE]
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

Methods, systems, computer-readable media, and apparatuses for transfer of customer information between a first user interface and a third user interface by way of a second user interface are provided. In some embodiments, customer information may be imported into an intermediate user interface from a text-based user interface based on a first mapping associating portions of the text-based user interface with portions of an intermediate user interface. In some embodiments, the intermediate user interface is associated with a spreadsheet. The imported customer information may be reviewed by a user and accepted. The accepted customer information is used to populate a graphical user interface according to a second mapping associating one or more fields of the graphical user interface with portions of the intermediate user interface. In some embodiments, the graphical user interface is a browser-based user interface.

Claims

1. A method comprising:

identifying customer information associated with a first customer in a first user interface, said first user interface comprising a text-based user interface;

automatically importing at least a portion of the customer information into a second user interface according to a first mapping which associates each of one or more portions of the second user interface with a corresponding portion of the first user interface;

receiving user input approving the customer information imported into the second user interface; and

responsive to the approving, automatically populating one or more fields of a third user interface with the approved customer information according to a second mapping which associates each of the one or more fields of the third user interface with a corresponding portion of the second user interface.

2. The method of claim 1, wherein the first mapping associates coordinates of the text-based user interface with a respective portion of the second user interface.

3. The method of claim 1, wherein:

the automatically importing comprises storing the customer information in a spreadsheet associated with the second user interface,

the first mapping associates each of at least one column of the spreadsheet with a corresponding portion of the first user interface, and

the second mapping associates each of the one or more fields of the third user interface with a corresponding column of the spreadsheet.

4. The method of claim 3, wherein the spreadsheet comprises a plurality of customer records, each customer record comprising information associated with a respective customer.

5. The method of claim 3, wherein the spreadsheet stores additional customer information associated with the first customer imported from a data source other than the first user interface.

6. The method of claim 1, wherein:

the automatically importing comprises storing the customer information in a markup document associated with the second user interface,

the first mapping associates each of at least one element of the markup document with a corresponding portion of the first user interface, and

the second mapping associates each of the one or more fields of the third user interface with a corresponding element of the markup document.

7. The method of claim 1, wherein the imported customer information is modified prior to populating the one or more fields.

8. The method of claim 1, further comprising:

receiving user input editing a portion of the imported customer information; and

updating the imported customer information according to the user input.

9. The method of claim 1, wherein automatically populating the one or more fields comprises parsing a markup document used to generate the third user interface.

10. The method of claim 1, wherein the second user interface further comprises a first control to initiate the automatically importing the customer information and a second control to initiate the automatically populating the one or more fields.

11. The method of claim 1, further comprising automatically submitting a populated form associated with the third user interface, the populated form having entered therein the approved customer information.

12. The method of claim 1, wherein a form presented by the third user interface is presented within a credit report dispute resolution system and the form is populated with the approved customer information.

13. A system comprising:

a processor;

a memory;

a data source module executable on the processor to identify customer information associated with a first customer in a first user interface, said first user interface comprising a text-based user interface;

an import module executable on the processor to automatically import at least a portion of the customer information into a second user interface according to a first mapping which associates each of one or more columns of a spreadsheet associated with the second user interface with a corresponding portion of the first user interface;

a prefill module executable on the processor to receive user input approving the customer information imported into the second user interface; and

an export module executable on the processor to automatically populate, in response to the approving, one or more fields of a third user interface with the approved customer information according to a second mapping which associates each of the one or more fields of the third user interface with a corresponding column of the spreadsheet.

14. The system of claim 13, wherein the first mapping associates coordinates of the text-based user interface with a respective column of the spreadsheet.

15. The system of claim 13, wherein the spreadsheet comprises a plurality of customer records, each customer record comprising information associated with respective customer.

16. The system of claim 13, wherein the spreadsheet stores additional customer information associated with the first customer imported from a data source other than the first user interface.

17. The system of claim 13, further comprising:

receiving user input editing a portion of the imported customer information; and

updating the imported customer information according to the user input.

18. A non-transitory computer readable medium storing instructions that, when executed by a processor, cause the processor to perform steps including:

identifying customer information associated with a first customer in a first user interface, said first user interface comprising a text-based user interface;

automatically importing at least a portion of the customer information into a second user interface according to a first mapping which associates each of one or more portions of the second user interface with a corresponding portion of the first user interface;

receiving user input approving the customer information imported into the second user interface; and

responsive to the approving, automatically populating one or more fields of a third user interface with the approved customer information according to a second mapping which associates each of the one or more fields of the third user interface with a corresponding portion of the second user interface, said third user interface comprising a browser-based user interface.

19. The non-transitory computer readable medium of claim 18, wherein the first mapping associates a first portion of the second user interface with more than one portion of the first user interface.

20. The non-transitory computer readable medium of claim 18, wherein the second mapping associates a first field of the one or more fields of the third user interface with more than one portion of the second user interface.