SITUATION SENSITIVE INFORMATION PUSH

• US 20150195678A1
• Filed: 01/06/2014
• Published: 07/09/2015
• Est. Priority Date: 01/06/2014
• Status: Active Grant

• Current Assignee: Sony Corporation (Sony Group Corp.)
• Original Assignee: Sony Corporation (Sony Group Corp.)
• Inventors: FAY, LUKE, Zustak, Frederick
• Granted Patent: US 9,277,360 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: H04W 4/025 using location based information parameters

Abstract

A method involves an MNO receiving data from a mobile device representing a current situation of a user of the device. The MNO stores data characterizing products and services represented in a solution knowledgebase. The MNO stores data characterizing the user in a user knowledgebase. An inference engine analyzes the data in order to determine if the data corresponds to an actionable event relevant to the user. If so, a search of information relevant to the event and the mobile device data at least in the solution knowledgebase is conducted and the results are pushed to the mobile device. This abstract is not to be considered limiting, since other embodiments may deviate from the features described in this abstract.

Claims

1. A method, comprising:

at a mobile network operator site (MNO) receiving data from a mobile device representing a current situation of a user of the mobile device;

at the MNO, storing data characterizing products and services represented in a MNO solution knowledgebase;

at the MNO, storing data characterizing the user of the mobile device in a user knowledgebase;

at an inference engine forming a part of the MNO, analyzing the data from the mobile device and the data characterizing the user in order to determine if the data corresponds to an actionable event relevant to the user;

if the data corresponds to an actionable event relevant to the user, conducting a search of information relevant to the event and the mobile device data at least in the MNO solution knowledgebase; and

pushing at least a portion of the search results from the MNO to the mobile device.

2. The method according to claim 1, further comprising:

at the MNO, storing data received from multiple sources of information relevant to facilities, businesses and services available in the vicinity of the user; and

where the search is further conducted on the multiple sources of information.

3. The method according to claim 1, where the search further searches for incentives available to the user in the local MNO solution database, and further comprising the MNO pushing the incentives to the mobile device.

4. The method according to claim 1, where when an actionable event is identified, the MNO pushes an alert to the mobile device.

5. The method according to claim 4, where the MNO receives a signal from the mobile device as a result of user input in order to authorize a push of the search results from the MNO to the mobile device.

6. The method according to claim 1, where the search further searches for local businesses associated with local network affiliate broadcasters, and further comprising the MNO pushing data relating to the local businesses to the mobile device.

7. The method according to claim 1, where the search further searches for local businesses associated with network content providers.

8. The method according to claim 1, where the inference engine analyzes the mobile device location and the data characterizing the user by use of production rules.

9. The method according to claim 1, where the data from the mobile device is obtained from a sensor.

10. A method, comprising:

receiving data representing a current situation of a user of a mobile device;

at a mobile network operator (MNO), storing data characterizing products and services in a solution knowledgebase;

storing data characterizing the user of the mobile device in a user knowledgebase;

at a situational analysis engine, analyzing the data representing the mobile device user'"'"'s current situation and the data characterizing the user in order to determine if the data corresponds to an actionable event relevant to the user;

if the data corresponds to an actionable event relevant to the user, conducting a search of information relevant to the event and the current situation of the user at least in the solution knowledgebase; and

providing at least a portion of the search results to the user.

11. The method according to claim 10, further comprising:

storing data received from multiple sources of information relevant to facilities, businesses and services available in the vicinity of the user; and

where the search is further conducted on the multiple sources of information.

12. The method according to claim 10, where the search further searches for incentives available to the user in the solutions database, and further comprising providing the incentives to the user.

13. The method according to claim 10, where the inference engine analyzes the data representing the user'"'"'s current situation and the data characterizing the user by use of production rules.

14. A mobile network operator (MNO), comprising:

a unicast transmission receiver configured to receive data from a mobile device representing a current situation of a user of the mobile device;

a solution knowledgebase configured to store data characterizing products and services;

a user knowledgebase configured to store data characterizing the user of the mobile device in a user knowledgebase;

a situational analysis engine, programmed to analyze the data from the mobile device and the data characterizing the user in order to determine if the data corresponds to an actionable event relevant to the user;

a programmed processor programmed to conduct a search of information relevant to the event and the data received from the mobile device representing the current situation of the user at least in the solution knowledgebase, if the data corresponds to an actionable event relevant to the user; and

a transmitter configured to push at least a portion of the search results from the MNO to the mobile device.

15. The MNO according to claim 14, where the search further searches for incentives available to the user in the solution knowledgebase, and where the processor is configured to push the incentives from the MNO to the mobile device.

16. The MNO according to claim 14, where when an actionable event is identified the processor is configured to push an alert from the MNO to the mobile device.

17. The MNO according to claim 16, where the MNO receiver is configured to receive a signal from the mobile device as a result of user input in order to authorize a push of the search results from the MNO to the mobile device.

18. The MNO according to claim 16, where the data from the mobile device comprises sensor data.

19. A mobile device, comprising:

a unicast transmitter configured to collect data representing a current situation of a user of the mobile device;

a unicast receiver configured to receive data from a mobile network operator (MNO);

a situational awareness engine, programmed to analyze the data representing the current situation of the user by use of a solution knowledgebase configured to store data characterizing products and services and a user knowledgebase configured to store data characterizing the user of the mobile device;

where the data characterizing the user is analyzed by the situational awareness engine in order to determine if the data corresponds to an actionable event relevant to the user;

a programmed processor programmed to conduct a search of information relevant to the event and the data received from the mobile device representing the current situation of the user at least in the solution knowledgebase, if the data corresponds to an actionable event relevant to the user; and

the processor being programmed to provide at least a portion of the search results to the user.

20. The mobile device to claim 19, where the search further searches for incentives available to the user in the solution knowledgebase, and where the processor is programmed to provide the incentives to the user.

21. The mobile device according to claim 19, where when an actionable event is identified the processor is configured to alert the user.

22. The mobile device according to claim 19, where the data from the mobile device comprises sensor data.

23. The mobile device according to claim 22, where the sensor data comprises at least one of medical sensor data and automobile electronic sensor data.