REMOTE SIGNING FOR A DELIVERY FROM ANYWHERE

• US 20150199643A1
• Filed: 02/28/2014
• Published: 07/16/2015
• Est. Priority Date: 01/14/2014
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: HUBNER, Paul V., Archer, Steven T., Clavenna, Robert A. II
• Granted Patent: US 9,940,601 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/0833 Tracking
• CPC Class Codes: G06Q 50/60 Business processes related to postal services shipping G06Q10/083; franking apparatus G07B17/00

Abstract

A system may obtain courier location information associated with a package to be delivered, by a courier, to a delivery location associated with a customer. The courier location information may indicate that the customer is not available at the delivery location. The system may obtain delivery location information associated with the delivery location. The system may determine that the courier location information matches the delivery location information. The system may provide, to a customer device associated with the customer, a delivery notification based on determining that the courier location information matches the delivery location information. The system may receive a customer signature based on providing the delivery notification. The customer signature may be associated with the customer. The system may provide the customer signature. The customer signature being provided to inform the courier to deliver the package while the customer is not available at the delivery location.

Claims

1. A system, comprising:

one or more devices to;

obtain courier location information associated with a package to be delivered to a delivery location by a courier,

the delivery location being associated with a customer, and

the courier location information indicating that the customer is not available at the delivery location;

obtain delivery location information associated with the delivery location;

determine that the courier location information matches the delivery location information;

provide, to a customer device associated with the customer, a delivery notification based on determining that the courier location information matches the delivery location information;

receive a customer signature based on providing the delivery notification,

the customer signature being associated with the customer; and

provide the customer signature,

the customer signature being provided to inform the courier to deliver the package while the customer is not available at the delivery location.

2. The system of claim 1, where the one or more devices, when obtaining the courier location information, are further to:

obtain the courier location information based on receiving the courier location information from a courier device associated with the courier,

the courier location information being detected by the courier device.

3. The system of claim 1, where the one or more devices, when obtaining the delivery location information, are further to:

obtain the delivery location information based on receiving the delivery location information from a delivery location device associated with the delivery location,

the delivery location information being determined by the delivery location device.

4. The system of claim 1, where the courier location information includes information that identifies a first geographic location;

the delivery location information includes information that identifies a second geographic location; and

where the one or more devices, when determining that the courier location information matches the delivery location information, are further to;

determine that the courier location information matches the delivery location information based on the information that identifies the first geographic location and the information that identifies the second geographic location.

5. The system of claim 1, where the one or more devices are further to:

determine a threshold distance associated with determining whether the courier location information matches the delivery location information;

compare the courier location information and the delivery location information;

determine that the threshold distance is satisfied based on comparing the courier location information and the delivery location information; and

where the one or more devices, when determining that the courier location information matches the delivery location information, are further to;

determine that the courier location information matches the delivery location information based on determining that the threshold distance is satisfied.

6. The system of claim 1, where the one or more devices are further to:

generate the delivery notification based on determining that the courier location information matches the delivery location information; and

where the one or more devices, when providing the delivery notification, are further to;

provide the generated delivery notification.

7. The system of claim 1, where the one or more devices, when receiving the customer signature, are further to:

receive information that identifies an instruction associated with delivering the package; and

where the one or more devices, when providing the customer signature, are further to;

provide the information that identifies the instruction along with the customer signature.

8. A computer-readable medium storing instructions, the instructions comprising:

one or more instructions that, when executed by one or more processors, cause the one or more processors to;

determine courier location information associated with a package to be delivered to a delivery location by a courier,

the delivery location being associated with a customer, and

the courier location information indicating that the customer is unavailable at the delivery location;

determine delivery location information associated with the delivery location;

determine that the courier location information matches to the delivery location information;

provide a delivery notification, associated with the package, based on determining that the that the courier location information matches the delivery location information,

the delivery notification being provided to a customer device associated with the customer;

obtain a customer signature, associated with the customer, based on providing the delivery notification; and

provide the customer signature to instruct the courier to deliver the package while the customer is not available at the delivery location.

9. The computer-readable medium of claim 8, where the one or more instructions, that cause the one or more processors to determine the courier location information, further cause the one or more processors to:

determine the courier location information based on receiving the courier location information from a courier device associated with the courier,

the courier location information being detected by the courier device.

10. The computer-readable medium of claim 8, where the one or more instructions, that cause the one or more processors to determine the delivery location information, further cause the one or more processors to:

determine the delivery location information based on receiving the delivery location information from a delivery location device associated with the delivery location,

the delivery location information being determined by the delivery location device.

11. The computer-readable medium of claim 8, where the courier location information identifies a first geographic location;

the delivery location information identifies a second geographic location; and

where the one or more instructions, that cause the one or more processors to determine that the courier location information matches the delivery location information, further cause the one or more processors to;

determine that the courier location information matches the delivery location information based on the first geographic location and the second geographic location.

12. The computer-readable medium of claim 8, where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:

determine a threshold associated with determining whether the courier location information matches the delivery location information;

compare the courier location information and the delivery location information;

determine that the threshold is satisfied based on comparing the courier location information and the delivery location information; and

where the one or more instructions, that cause the one or more processors to determine that the courier location information matches the delivery location information, further cause the one or more processors to;

determine that the courier location information matches the delivery location information based on determining that the threshold is satisfied.

13. The computer-readable medium of claim 8, where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:

generate the delivery notification based on determining that the courier location information matches the delivery location information; and

where the one or more instructions, that cause the one or more processors to provide the delivery notification, further cause the one or more processors to;

provide the generated delivery notification.

14. The computer-readable medium of claim 8, where the one or more instructions, that cause the one or more processors to receive the customer signature, further cause the one or more processors to:

receive information that identifies an instruction associated with delivering the package; and

where the one or more instructions, that cause the one or more processors to provide the customer signature, further cause the one or more processors to;

provide the information that identifies the instruction along with the customer signature.

15. A method, comprising:

determining, by one or more devices, courier location information associated with a package to be delivered to a delivery location by a courier,

the delivery location being associated with a customer, and

the courier location information identifying a first geographic location associated with a courier device associated with the courier;

determining, by the one or more devices, delivery location information identifying a second geographic location the delivery location;

determining, by the one or more devices, that the courier location information matches the delivery location information;

providing, by the one or more devices, a delivery notification based on determining that the that the courier location information matches the delivery location information,

the delivery notification being provided to a customer device associated with the customer;

obtaining, by the one or more devices, a customer signature, associated with the package, based on providing the delivery notification,

the customer signature being associated with the customer; and

providing, by the one or more devices, the customer signature,

the customer signature being provided to inform the courier to deliver the package.

16. The method of claim 15, where determining the courier location information further comprises:

determining the courier location information based on receiving the courier location information from the courier device associated with the courier,

the courier location information being detected by the courier device.

17. The method of claim 15, where determining the delivery location information further comprises:

determining the delivery location information based on receiving the delivery location information from a delivery location device associated with the delivery location,

the delivery location information being detected by the delivery location device.

18. The method of claim 15, where determining that the courier location information matches the delivery location information further comprises:

determining that the courier location information matches the delivery location information based on the first geographic location begin with a particular distance of the second geographic location.

19. The method of claim 15, further comprising:

determining a threshold distance associated with determining whether the courier location information matches the delivery location information;

comparing the courier location information and the delivery location information;

determining that the threshold distance is satisfied based on comparing the courier location information and the delivery location information; and

where determining that the courier location information matches the delivery location information further comprises;

determining that the courier location information matches the delivery location information based on determining that the threshold distance is satisfied.

20. The method of claim 15, where obtaining the customer signature further comprises:

obtaining information that identifies an instruction associated with delivering the package; and

where providing the customer signature further comprises;

providing the information that identifies the instruction along with the customer signature.