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MARKING OUTGOING COMMUNICATIONS FOR FOLLOW-UP

  • US 20150200895A1
  • Filed: 03/13/2013
  • Published: 07/16/2015
  • Est. Priority Date: 04/10/2012
  • Status: Abandoned Application
First Claim
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1. A system including:

  • a processor; and

    a processor-readable memory having instructions stored thereon which, when executed by the processor, cause the processor to carry out a method of monitoring responsiveness for outbound communications, the method comprisingidentifying an outbound communication initiated by a sender via a communications system;

    analyzing a content of the identified outbound communication, where content includes a message body and a message subject of the identified outbound communication;

    determining, based on a result of said analyzing, whether a response is expected to the identified outbound communication;

    in response to a determination that a response is expected, monitoring inbound communications to the sender via the communications system for a certain time period to detect the expected response to the outbound communication; and

    in response to an indication that the expected response was not detected within the certain time period during said monitoring, generating a reminder indicating that the expected response has not yet been received by the communications system.

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