METHOD OF CONTROLLING INTERACTIVE SYSTEM, METHOD OF CONTROLLING SERVER, SERVER, AND INTERACTIVE DEVICE

• US 20150206534A1
• Filed: 01/21/2015
• Published: 07/23/2015
• Est. Priority Date: 01/22/2014
• Status: Active Grant

• Current Assignee: Sharp Kabushiki Kaisha (Hon Hai Precision Industry Co., Ltd.)
• Original Assignee: Sharp Kabushiki Kaisha (Hon Hai Precision Industry Co., Ltd.)
• Inventors: SHINKAI, Makoto
• Granted Patent: US 9,583,102 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 17/26 Recognition of special voice characteristics, e.g. for use in lie detectors; Recognition of animal voices
• CPC Class Codes: G10L 2015/227 of the speaker; Human-factor methodology

Abstract

A method of controlling an interactive system includes the steps of: referring to a storage portion storing a plurality of response information about a manner of operation responsive to a user, each associated with a priority serving as an index when being selected; selecting one response information in accordance with the priorities of the plurality of response information; executing response processing for the user based on the selected response information; accepting voice input for the response processing from the user; evaluating the user'"'"'s reaction to the response processing based on a manner of voice of the accepted voice input; and changing the priority of the selected response information stored in the storage portion based on an evaluation result.

Claims

1. A method of controlling an interactive system, the method comprising the steps of:

referring to a storage portion storing a plurality of response information about a manner of operation responsive to a user, each associated with a priority serving as an index when being selected;

selecting one response information in accordance with the priorities of the plurality of response information;

executing response processing for the user based on the selected response information;

accepting voice input for the response processing from the user;

evaluating the user'"'"'s reaction to the response processing based on a manner of voice of the accepted voice input; and

changing the priority of the selected response information stored in the storage portion based on an evaluation result.

2. A method of controlling a server provided to be able to communicate with an interactive device, the method comprising the steps of:

referring to a storage portion storing a plurality of response information about operation of the interactive device responsive to a user, each associated with a priority serving as an index when being selected;

selecting one response information in accordance with the priorities of the plurality of response information stored in the storage portion;

instructing the interactive device to execute response processing based on the selected response information;

receiving voice input for the response processing from the user;

evaluating the user'"'"'s reaction to the response processing based on a manner of voice of the accepted voice input; and

changing the priority of the selected response information stored in the storage portion based on an evaluation result.

3. The method according to claim 2, wherein the step of evaluating includes the step of evaluating the user'"'"'s reaction to the response processing based on at least one of a reply time to the response processing, sound volume, and rate of speech as a manner of voice of the voice input accepted by the voice input reception portion.

4. The method according to claim 2, wherein the step of changing includes the step of increasing the priority when it is determined that the reaction is good as an evaluation result, and decreasing the priority when it is determined that the reaction is bad.

5. The method according to claim 3, wherein the step of changing includes the step of increasing the priority when it is determined that the reaction is good as an evaluation result, and decreasing the priority when it is determined that the reaction is bad.

6. The method according to claim 2, further comprising the step of instructing the interactive device to execute response processing for prompting a re-response from the user when voice input is not accepted from the user as a reply to the response processing.

7. The method according to claim 3, further comprising the step of instructing the interactive device to execute response processing for prompting a re-response from the user when voice input is not accepted from the user as a reply to the response processing.

8. The method according to claim 4, further comprising the step of instructing the interactive device to execute response processing for prompting a re-response from the user when voice input is not accepted from the user as a reply to the response processing.

9. The method according to claim 5, further comprising the step of instructing the interactive device to execute response processing for prompting a re-response from the user when voice input is not accepted from the user as a reply to the response processing.

10. The method according to claim 6, further comprising the steps of:

carrying out voice recognition of the received voice input; and

instructing the interactive device to execute response processing for prompting a re-response from the user when voice recognition is failed in the step of carrying out voice recognition.

11. The method according to claim 7, further comprising the steps of:

carrying out voice recognition of the received voice input; and

instructing the interactive device to execute response processing for prompting a re-response from the user when voice recognition is failed in the step of carrying out voice recognition.

12. The method according to claim 8, further comprising the steps of:

carrying out voice recognition of the received voice input; and

instructing the interactive device to execute response processing for prompting a re-response from the user when voice recognition is failed in the step of carrying out voice recognition.

13. The method according to claim 9, further comprising the steps of:

carrying out voice recognition of the received voice input; and

instructing the interactive device to execute response processing for prompting a re-response from the user when voice recognition is failed in the step of carrying out voice recognition.

14. The method according to claim 2, further comprising the steps of:

carrying out voice recognition of the received voice input; and

instructing the interactive device to execute response processing for prompting a re-response from the user when voice recognition is failed in the step of carrying out voice recognition.

15. A server provided to be able to communicate with an interactive device, comprising:

a storage portion storing a plurality of response information about operation of the interactive device responsive to a user, each associated with a priority serving as an index when being selected;

a selection portion for selecting one response information in accordance with the priorities of the plurality of response information stored in the storage portion;

a response processing execution instruction portion for instructing the interactive device to execute response processing based on the response information selected by the selection portion;

a voice input reception portion for receiving voice input for the response processing from the user;

an evaluation portion for evaluating the user'"'"'s reaction to the response processing based on a manner of voice of the voice input accepted by the voice input reception portion; and

a change portion for changing the priority of the selected response information stored in the storage portion based on an evaluation result from the evaluation portion.

16. The server according to claim 15, wherein the evaluation portion evaluates the user'"'"'s reaction to the response processing based on at least one of a reply time to the response processing, sound volume, and rate of speech as a manner of voice of the voice input accepted by the voice input reception portion.

17. The server according to claim 15, wherein the change portion increases the priority when it is determined that the reaction is good as an evaluation result from the evaluation portion, and decreases the priority when it is determined that the reaction is bad.

18. The server according to claim 15, wherein the response processing execution instruction portion gives an instruction to execute response processing for prompting a re-response from the user when voice input is not accepted by the voice input reception portion as a reply to the response processing from the user.

19. The server according to claim 15, further comprising a voice recognition portion for carrying out voice recognition of voice input, wherein the response processing execution instruction portion gives an instruction to execute response processing for prompting a re-response from the user when voice recognition by the voice recognition portion is failed.

20. An interactive device provided to be able to communicate with a server, comprising:

a response processing execution portion, the server referring to a storage portion storing a plurality of response information about operation of the interactive device responsive to a user, each associated with a priority serving as an index when being selected, the response processing execution portion executing response processing based on one response information selected in accordance with the priorities of the plurality of response information;

a voice input acceptance portion for accepting voice input for the response processing from the user; and

a voice output portion for outputting information about the voice input accepted by the voice input acceptance portion to the server.