PROVIDING OF RECOMMENDATIONS DETERMINED FROM A COLLABORATION SESSION SYSTEM AND METHOD

• US 20150207828A1
• Filed: 01/23/2014
• Published: 07/23/2015
• Est. Priority Date: 01/23/2014
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Buddenbaum, Donald E., Kreger, Heather M., Le Hors, Arnaud J., Meegan, John V., Wells, Keith A., Haggar, Peter F.
• Granted Patent: US 10,333,995 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 65/1053 IP private branch exchange [PBX] functionality entities or arrangements circuit switched PBXs H04M3/00
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1093 by adding participants; by removing participants
• CPC Class Codes: H04L 65/4046 with distributed floor control

Abstract

A method, computer program product, and computer system for monitoring, at a computing device, at least a portion of a collaboration session provided by one or more participants of the collaboration session. At least the portion of the collaboration session is analyzed to determine a recommendation associated with at least the portion of the collaboration session. A source for information associated with the recommendation is searched based upon, at least in part, analyzing at least the portion of the collaboration session. At least one participant of the one or more participants is presented the recommendation and the information associated with the recommendation.

Claims

1. A computer-implemented method comprising:

monitoring, at a computing device, at least a portion of a collaboration session provided by one or more participants of the collaboration session;

analyzing at least the portion of the collaboration session to determine a recommendation associated with at least the portion of the collaboration session;

searching a source for information associated with the recommendation based upon, at least in part, analyzing at least the portion of the collaboration session; and

presenting to at least one participant of the one or more participants the recommendation and the information associated with the recommendation.

2. The computer-implemented method of claim 1 wherein at least the portion of the collaboration session includes at least one of audio data and text data.

3. The computer-implemented method of claim 2 wherein analyzing at least the portion of the collaboration session includes transcribing the audio data.

4. The computer-implemented method of claim 1 wherein presenting the recommendation and the information associated with the recommendation includes determining whether a trigger has occurred to present the recommendation and the information associated with the recommendation.

5. The computer-implemented method of claim 4 wherein the trigger includes at least one of receiving a prompt by the at least one participant of the one or more participants, detecting uncertainty from the at least one participant of the one or more participants, and determining an end of the collaboration session.

6. The computer-implemented method of claim 1 wherein presenting the recommendation and the information associated with the recommendation includes presenting the recommendation and the information associated with the recommendation via at least one of audio and text.

7. The computer-implemented method of claim 1 wherein searching the source for information associated with the recommendation includes searching the source for information associated with the recommendation according to one or more search preferences.

8. A computer program product residing on a computer readable storage medium having a plurality of instructions stored thereon which, when executed by a processor, cause the processor to perform operations comprising:

monitoring at least a portion of a collaboration session provided by one or more participants of the collaboration session;

analyzing at least the portion of the collaboration session to determine a recommendation associated with at least the portion of the collaboration session;

searching a source for information associated with the recommendation based upon, at least in part, analyzing at least the portion of the collaboration session; and

presenting to at least one participant of the one or more participants the recommendation and the information associated with the recommendation.

9. The computer program product of claim 8 wherein at least the portion of the collaboration session includes at least one of audio data and text data.

10. The computer program product of claim 9 wherein analyzing at least the portion of the collaboration session includes transcribing the audio data.

11. The computer program product of claim 8 wherein presenting the recommendation and the information associated with the recommendation includes determining whether a trigger has occurred to present the recommendation and the information associated with the recommendation.

12. The computer program product of claim 11 wherein the trigger includes at least one of receiving a prompt by the at least one participant of the one or more participants, detecting uncertainty from the at least one participant of the one or more participants, and determining an end of the collaboration session.

13. The computer program product of claim 8 wherein presenting the recommendation and the information associated with the recommendation includes presenting the recommendation and the information associated with the recommendation via at least one of audio and text.

14. The computer program product of claim 8 wherein searching the source for information associated with the recommendation includes searching the source for information associated with the recommendation according to one or more search preferences.

15. A computing system including a processor and a memory configured to perform operations comprising:

monitoring at least a portion of a collaboration session provided by one or more participants of the collaboration session;

analyzing at least the portion of the collaboration session to determine a recommendation associated with at least the portion of the collaboration session;

searching a source for information associated with the recommendation based upon, at least in part, analyzing at least the portion of the collaboration session; and

presenting to at least one participant of the one or more participants the recommendation and the information associated with the recommendation.

16. The computing system of claim 15 wherein at least the portion of the collaboration session includes at least one of audio data and text data.

17. The computing system of claim 16 wherein analyzing at least the portion of the collaboration session includes transcribing the audio data.

18. The computing system of claim 15 wherein presenting the recommendation and the information associated with the recommendation includes determining whether a trigger has occurred to present the recommendation and the information associated with the recommendation.

19. The computing system of claim 18 wherein the trigger includes at least one of receiving a prompt by the at least one participant of the one or more participants, detecting uncertainty from the at least one participant of the one or more participants, and determining an end of the collaboration session.

20. The computing system of claim 15 wherein searching the source for information associated with the recommendation includes searching the source for information associated with the recommendation according to one or more search preferences.