SERVICE DATA RECORD SYSTEM AND POS SYSTEM WITH THE SAME

• US 20150213416A1
• Filed: 01/09/2015
• Published: 07/30/2015
• Est. Priority Date: 01/26/2014
• Status: Active Grant

• Current Assignee: Flytech Technology Co., Ltd.
• Original Assignee: Flytech Technology Co., Ltd.
• Inventors: LAM, TAI-SENG, LEE, HSIAO-HUI, TSAI, SHUEI-JIN
• Granted Patent: US 9,881,283 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/0778 Dumping, i.e. gathering error/state information after a fault for later diagnosis
• CPC Class Codes: G06F 11/0784 Routing of error reports, e.g. with a specific transmission path or data flow
• CPC Class Codes: G06F 11/3072 where the reporting involves data filtering, e.g. pattern matching, time or event triggered, adaptive or policy-based reporting
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G07F 9/026 for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
• CPC Class Codes: G07G 1/0018 Constructional details, e.g. of drawer, printing means, input means
• CPC Class Codes: G07G 1/12 electronically operated digital data processing aspects G06Q20/00
• CPC Class Codes: H04L 43/065 related to network devices

Abstract

A service data record system and a POS system with the service data record system are provided. The service data record system transmits a data of an electronic device to a remote monitoring device. The electronic device includes plural electronic units and a power unit. The service data record system includes a power device, a remote monitoring interface and a micro processing unit. The micro processing unit is connected with the electronic device, the remote monitoring interface and the power device. By the micro processing unit, the electronic data set of the electronic unit may be externally transmitted to the remote monitoring device. Moreover, the pre-designate event of the electronic device may be externally transmitted to the remote monitoring device. According to the pre-designate event, it is convenient for a service engineer to make the preparation before repair or maintenance.

Claims

1. A service data record system for use with an electronic device, the electronic device comprising plural electronic units and a power unit for supplying electricity to the electronic device, the service data record system comprising:

a power device;

a remote monitoring interface; and

a micro processing unit electrically connected with the electronic device, the remote monitoring interface and the power device, and receiving the electricity from at least one of the power unit and the power device, wherein by the micro processing unit, at least a partial data of an electronic data set of the plural electronic units is externally transmitted to a remote monitoring device,

wherein the plural electronic units are modularized as plural electronic modules, wherein the corresponding electronic module of the plural electronic modules is repaired according to the at least partial data received by the remote monitoring device, and/or a process of gathering statistics is performed according to the at least partial data which is received by the remote monitoring device.

2. The service data record system according to claim 1, wherein the power device comprises at least one selected from a group consisting of a mains power supply, a dry battery, a storage-battery, a lithium battery, a solar battery and a bio battery;

and/or the electronic device is a point of sale (POS) device; and

/or each of the at least partial data of the electronic data set is a pre-designated event data; and

/or a control command from the remote monitoring device is inputted into the service data record system by the micro processing unit; and

/or a database is created after the process of gathering statistics.

3. The service data record system according to claim 1, wherein the remote monitoring interface comprises at least one I/O connection part and/or a network connection part.

4. The service data record system according to claim 3, wherein the at least one I/O connection part comprises at least one selected from a group consisting of a USB port, a COM port, an inter-integrated circuit (I²C) port, a 3G port, a 4G port, a Bluetooth port and a WiFi port.

5. The service data record system according to claim 3,

wherein when the electronic device is in a normal working state, the power unit supplies the electricity to the service data record system, wherein when the electronic device is abnormal, the power device supplies the electricity to the service data record system;

and/or

wherein the electronic device further has a network connection unit, wherein when the electronic device is in the normal working state, the at least partial data of the electronic data set is externally transmitted to the remote monitoring device through the network connection unit, and/or a control command from the remote monitoring device is inputted into the service data record system through the network connection unit, wherein when the electronic device is abnormal, the at least partial data of the electronic data set is externally transmitted to the remote monitoring device through the network connection part, and/or the control command from the remote monitoring device is inputted into the service data record system through the network connection part.

6. The service data record system according to claim 1,

wherein the plural electronic units comprise at least one selected from a group consisting of a central processing unit, a mother board, a function board, a daughter board, a memory, a display, a hard disk, a CD-ROM, an adapter, a scanner, a thermal print device, a USB device, a power supply, a touch sensor, a magnetic stripe reader, a fingerprint recognition device, an information button (iButton), a radio frequency identification device, a card reader and an input device;

and/or the at least partial data of the electronic data set contains at least one selected from a group consisting of a use frequency of at least one electronic unit of the plural electronic units, a usage time period of the at least one electronic unit, a manufacture data of the at least one electronic unit, a firmware data of the at least one electronic unit, an unusual data of the at least one electronic unit, a repair data of the at least one electronic unit, a power-on data of the electronic device, a power-off data of the electronic device and a sleep data of the electronic device;

or

wherein the plural electronic units comprise a display, a touch sensor, a mother board, a memory, plural peripheral devices, a hard disk and an adapter, wherein the plural electronic modules comprise a first electronic module with the display and the touch sensor, a second electronic module with the mother board and the memory, a third electronic module with the plural peripheral devices, a fourth electronic module with the hard disk and a fifth electronic module with the adapter.

7. The service data record system according to claim 1, wherein the electronic device further comprises a control unit, which is electrically connected with the plural electronic units and receives the electronic data set from the plural electronic units,

wherein the service data record system further comprises a storage unit, wherein the micro processing unit is electrically connected with the control unit and the storage unit, wherein the control unit sifts out the at least partial data from the electronic data set and transmits the at least partial data to the micro processing unit, wherein the micro processing unit receives the at least partial data of the electronic data set and transmits an entire of the at least partial data to the storage unit and/or the remote monitoring interface;

or

wherein the service data record system further comprises a storage unit electrically connected with the control unit, and the electronic data set from the control unit is received by and stored in the storage unit, wherein the micro processing unit is electrically connected with the control unit and the storage unit, wherein the micro processing unit receives and sifts out the electronic data set from the control unit, so that the at least partial data of the electronic data set is transmitted to the remote monitoring interface, and/or the micro processing unit sifts out the electronic data set from the storage unit, so that the at least partial data of the electronic data set is transmitted to the remote monitoring interface;

or

wherein the service data record system further comprises a storage unit electrically connected with the control unit, wherein the control unit sifts out the at least partial data from the electronic data set and allows the at least partial data to be transmitted to and stored in the storage unit, and/or the control unit transmits the at least partial data of the electronic data set to the micro processing unit, wherein the micro processing unit receives the at least partial data from the control unit, so that the entire of the at least partial data is transmitted to the remote monitoring interface, and/or the micro processing unit retrieves the at least partial data from the storage unit, so that the entire of the at least partial data of the electronic data set is transmitted to the remote monitoring interface.

8. The service data record system according to claim 7, wherein the control unit is an embedded controller;

and/or the storage unit is an electrically erasable programmable read-only memory (EEPROM); and

/or the micro processing unit allows a power device data of the power device to be transmitted to and stored in the storage unit.

9. The service data record system according to claim 7, wherein the service data record system further comprises a terminal display which is connecting with the micro processing unit, and the at least partial data of the electronic data set is displayed on the terminal display.

10. The service data record system according to claim 9, wherein the terminal display comprises at least one selected from a group consisting of a liquid crystal module (LCM), a vacuum fluorescent display (VFD) and a light emitting device (LED) display device;

and/or the terminal display is connected with the micro processing unit and/or the storage unit; and

/or the micro processing unit allows a terminal display data of the terminal display to be transmitted to and stored in the storage unit; and

/or the electronic device further comprises a display unit, wherein when the electronic device is in a normal working state, the at least partial data of the electronic data set is displayed on the display unit, wherein when the electronic device is abnormal, the at least partial data of the electronic data set is displayed on the terminal display.

11. A POS system with a service data record system, the POS system comprising:

a display unit, wherein a merchandise information is displayed on the display unit;

a host and peripheral device comprising plural electronic units and a power unit, wherein the power unit supplies electricity to the host and peripheral device; and

the service data record system comprising a power device, a remote monitoring interface and a micro processing unit, wherein the micro processing unit is electrically connected with the power device, the remote monitoring interface and the host and peripheral device, and receives the electricity from at least one of the power unit and the power device, wherein by the micro processing unit, at least a partial data of an electronic data set of the plural electronic units is externally transmitted to a remote monitoring device,

wherein the plural electronic units are modularized as plural electronic modules, wherein the corresponding electronic module of the plural electronic modules is repaired according to the at least partial data received by the remote monitoring device, and/or a process of gathering statistics is performed according to the at least partial data which is received by the remote monitoring device.

12. The POS system according to claim 11, wherein the power device comprises at least one selected from a group consisting of a mains power supply, a dry battery, a storage-battery, a lithium battery, a solar battery and a bio battery;

and/or each of the at least partial data of the electronic data set is a pre-designated event data; and

/or a control command from the remote monitoring device is inputted into the service data record system by the micro processing unit; and

/or a database is created after the process of gathering statistics.

13. The POS system according to claim 11, wherein the remote monitoring interface comprises at least one I/O connection part and/or a network connection part.

14. The POS system according to claim 13, wherein the at least one I/O connection part comprises at least one selected from a group consisting of a USB port, a COM port, an inter-integrated circuit (I²C) port, a 3G port, a 4G port, a Bluetooth port and a WiFi port.

15. The service data record system according to claim 13,

wherein when the host and peripheral device is in a normal working state, the power unit supplies the electricity to the service data record system,

wherein when the host and peripheral device is abnormal, the power device supplies the electricity to the service data record system;

and/or wherein the host and peripheral device further has a network connection unit, wherein when the host and peripheral device is in the normal working state, the at least partial data of the electronic data set is externally transmitted to the remote monitoring device through the network connection unit, and/or a control command from the remote monitoring device is inputted into the service data record system through the network connection unit, wherein when the host and peripheral device is abnormal, the at least partial data of the electronic data set is externally transmitted to the remote monitoring device through the network connection part, and/or the control command from the remote monitoring device is inputted into the service data record system through the network connection part.

16. The POS system according to claim 11,

wherein the plural electronic units comprise at least one selected from a group consisting of a central processing unit, a mother board, a function board, a daughter board, a memory, a display, a hard disk, a CD-ROM, an adapter, a scanner, a thermal print device, a USB device, a power supply, a touch sensor, a magnetic stripe reader, a fingerprint recognition device, an information button (iButton), a radio frequency identification device, a card reader and an input device;

and/or the at least partial data of the electronic data set contains at least one selected from a group consisting of a use frequency of at least one electronic unit of the plural electronic units, a usage time period of the at least one electronic unit, a manufacture data of the at least one electronic unit, a firmware data of the at least one electronic unit, an unusual data of the at least one electronic unit, a repair data of the at least one electronic unit, a power-on data of the host and peripheral device, a power-off data of the host and peripheral device and a sleep data of the host and peripheral device;

or

wherein the plural electronic units comprise a display, a touch sensor, a mother board, a memory, plural peripheral devices, a hard disk and an adapter, wherein the plural electronic modules comprise a first electronic module with the display and the touch sensor, a second electronic module with the mother board and the memory, a third electronic module with the plural peripheral devices, a fourth electronic module with the hard disk and a fifth electronic module with the adapter.

17. The POS system according to claim 11, wherein the host and peripheral device further comprises a control unit, which is electrically connected with the plural electronic units and receives the electronic data set from the plural electronic units,

wherein the service data record system further comprises a storage unit,

wherein the micro processing unit is electrically connected with the control unit and the storage unit, wherein the control unit sifts out the at least partial data from the electronic data set and transmits the at least partial data to the micro processing unit, wherein the micro processing unit receives the at least partial data of the electronic data set and transmits an entire of the at least partial data to the storage unit and/or the remote monitoring interface;

or

wherein the service data record system further comprises a storage unit electrically connected with the control unit, and the electronic data set from the control unit is received by and stored in the storage unit, wherein the micro processing unit is electrically connected with the control unit and the storage unit, wherein the micro processing unit receives and sifts out the electronic data set from the control unit, so that the at least partial data of the electronic data set is transmitted to the remote monitoring interface, and/or the micro processing unit sifts out the electronic data set from the storage unit, so that the at least partial data of the electronic data set is transmitted to the remote monitoring interface;

or

wherein the service data record system further comprises a storage unit electrically connected with the control unit, wherein the control unit sifts out the at least partial data from the electronic data set and allows the at least partial data to be transmitted to and stored in the storage unit, and/or the control unit transmits the at least partial data of the electronic data set to the micro processing unit, wherein the micro processing unit receives the at least partial data from the control unit, so that the entire of the at least partial data is transmitted to the remote monitoring interface, and/or the micro processing unit retrieves the at least partial data from the storage unit, so that the entire of the at least partial data of the electronic data set is transmitted to the remote monitoring interface.

18. The POS system according to claim 17, wherein the control unit is an embedded controller;

and/or the storage unit is an electrically erasable programmable read-only memory (EEPROM); and

/or the micro processing unit allows a power device data of the power device to be transmitted to and stored in the storage unit.

19. The POS system according to claim 17, wherein the service data record system further comprises a terminal display which is connecting with the micro processing unit, and the at least partial data of the electronic data set is displayed on the terminal display.

20. The POS system according to claim 19, wherein the terminal display comprises at least one selected from a group consisting of a liquid crystal module (LCM), a vacuum fluorescent display (VFD) and a light emitting device (LED) display device;

and/or the terminal display is connected with the micro processing unit and/or the storage unit; and

/or the micro processing unit allows a terminal display data of the terminal display to be transmitted to and stored in the storage unit; and

/or the host and peripheral device further comprises a display unit, wherein when the host and peripheral device is in a normal working state, the at least partial data of the electronic data set is displayed on the display unit, wherein when the host and peripheral device is abnormal, the at least partial data of the electronic data set is displayed on the terminal display.