SYSTEMS AND METHODS FOR PERSONIFYING COMMUNICATIONS

• US 20150220513A1
• Filed: 01/28/2015
• Published: 08/06/2015
• Est. Priority Date: 01/31/2014
• Status: Active Grant

• Current Assignee: Vivint Incorporated (NRG Energy, Inc.)
• Original Assignee: Vivint Incorporated (NRG Energy, Inc.)
• Inventors: Lyman, Jefferson, Brunson, Nic, Shearer, Wade, Warner, Mike, Walger, Stefan
• Granted Patent: US 9,626,961 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 40/20 Natural language analysis semantic analysis of natural language G06F40/30
• CPC Class Codes: G06F 40/253 Grammatical analysis; Style critique
• CPC Class Codes: G06F 40/42 Data-driven translation
• CPC Class Codes: G10L 13/027 Concept to speech synthesisers; Generation of natural phrases from machine-based concepts generation of parameters for speech synthesis out of text G10L13/08
• CPC Class Codes: G10L 15/18 using natural language modelling
• CPC Class Codes: G10L 2015/227 of the speaker; Human-factor methodology

Abstract

Systems and methods are described for personifying communications. According to at least one embodiment, the computer-implemented method for personifying a natural-language communication includes observing a linguistic pattern of a user. The method may also include analyzing the linguistic pattern of the user and adapting the natural-language communication based at least in part on the analyzed linguistic pattern of the user. In some embodiments, observing the linguistic pattern of the user may include receiving data indicative of the linguistic pattern of the user. The data may be one of verbal data or written data. Written data may include at least one of a text message, email, social media post, or computer-readable note. Verbal data may include at least one of a recorded telephone conversation, voice command, or voice message.

Claims

1. A computer-implemented method of personifying a natural-language communication, comprising:

observing a linguistic pattern of a user;

analyzing the linguistic pattern of the user; and

adapting the natural-language communication based at least in part on the analyzed linguistic pattern of the user.

2. The computer-implemented method of claim 1, wherein observing the linguistic pattern of the user comprises:

receiving data indicative of the linguistic pattern of the user, wherein the data is one of verbal data or written data.

3. The computer-implemented method of claim 2, wherein the data is written data and is at least one of a text message, email, social media post, or computer-readable note.

4. The computer-implemented method of claim 2, wherein the data is verbal data and is at least one of recorded telephone conversation, voice command, or voice message.

5. The computer-implemented method of claim 2, further comprising:

comparing the written data and the verbal data; and

identifying differences between the written data and the verbal data.

6. The computer-implemented method of claim 1, further comprising:

identifying a geographical location of the user indicative of a geographical region; and

adapting the natural-language communication to use colloquialisms associated with the geographical region.

7. The computer-implemented method of claim 1, wherein analyzing the linguistic pattern of the user comprises:

identifying words or phrases preferred by the user; and

identifying a preferred sentence structure of the user.

8. The computer-implemented method of claim 7, wherein the words or phrases comprise slang words and colloquialisms.

9. The computer-implemented method of claim 8, further comprising:

identifying a geographical region associated with the colloquialisms; and

adapting the natural-language communication to use colloquialisms associated with the geographical region.

10. The computer-implemented method of claim 8, further comprising:

identifying an age group associated with the slang words and colloquialisms; and

adapting the natural-language communication to use slang words and colloquialisms associated with the age group.

11. The computer-implemented method of claim 1, further comprising:

generating a message to deliver to the user.

12. The computer-implemented method of claim 11, wherein the message communicates an event within an automation system.

13. The computer-implemented method of claim 1, wherein adapting the natural-language communication further comprises:

updating an algorithm based at least in part on the analyzed linguistic pattern of the user, wherein the algorithm generates a message to deliver to the user.

14. An apparatus for personifying a natural-language communication, comprising:

a processor;

a memory in electronic communication with the processor; and

instructions stored in the memory, the instructions being executable by a processor to;

observe a linguistic pattern of a user;

analyze the linguistic pattern of the user; and

adapt the natural-language communication based at least in part on the analyzed linguistic pattern of the user.

15. The apparatus of claim 14, wherein the apparatus is associated with an automation system.

16. The apparatus of claim 15, wherein the natural-language communication is adaptive to individual users of the automation system.

17. The apparatus of claim 14, wherein the natural-language communication conveys an event at an automation system.

18. A computer-program product for personifying a natural-language communication, the computer-program product comprising a non-transitory computer-readable medium storing instructions executable by a processor to:

observe a linguistic pattern of a user;

analyze the linguistic pattern of the user; and

adapt the natural-language communication based at least in part on the analyzed linguistic pattern of the user.

19. The computer-program product of claim 18, wherein the computer-program product is associated with an automation system and the natural-language communication conveys an event at the automation system.

20. The computer-program product of claim 18, wherein the natural-language communication is one of a text message, a ping message, an email, or a voice message.