METHODS AND APPARATUS FOR REGISTERING PRODUCTS WITH MANUFACTURERS AT POINT OF SALE
First Claim
1. A method comprising:
- reading purchased-item information by a point-of-sale (POS) device from a purchased item presented to the POS device;
determining by the POS device that the purchased item is eligible for warranty registration;
reading a payment card by the POS device;
querying a customer by the POS device as to whether the customer wishes to trigger warranty registration for the purchased item;
receiving by the POS device an indication from the customer to trigger warranty registration for the purchased item; and
sending by the POS device a message to a customer profile server to trigger warranty registration of the purchased item.
1 Assignment
0 Petitions
Accused Products
Abstract
A method includes reading purchased-item information by a point-of-sale (POS) device from a purchased item presented to the POS device. The method further includes determining by the POS device that the purchased item is eligible for warranty registration, and reading a payment card by the POS device. The method also includes querying a customer by the POS device as to whether the customer wishes to trigger warranty registration for the purchased item, and receiving by the POS device an indication from the customer to trigger warranty registration for the purchased item. In addition, the method includes sending by the POS device a message to a customer profile server to trigger warranty registration of the purchased item.
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Citations
20 Claims
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1. A method comprising:
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reading purchased-item information by a point-of-sale (POS) device from a purchased item presented to the POS device; determining by the POS device that the purchased item is eligible for warranty registration; reading a payment card by the POS device; querying a customer by the POS device as to whether the customer wishes to trigger warranty registration for the purchased item; receiving by the POS device an indication from the customer to trigger warranty registration for the purchased item; and sending by the POS device a message to a customer profile server to trigger warranty registration of the purchased item. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A point-of-sale (POS) device comprising:
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a processor; a card reading unit in communication with the processor for reading information from a payment card; a purchased-item reading unit in communication with the processor for reading purchased-item information from a purchased item presented to the POS device; and a memory in communication with the processor; wherein the processor is programmed to; determine that the purchased item is eligible for warranty registration; query a customer as to whether the customer wishes to trigger warranty registration for the purchased item; receive an indication from the customer to trigger warranty registration for the purchased item; and send a message to a customer profile server to trigger warranty registration of the purchased item. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A method comprising:
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sending a first message to a cardholder to inquire as to whether the cardholder wishes to enable streamlined warranty registration service; receiving a positive response from the cardholder; responding to the positive response by storing in a customer profile server a warranty registration record for the cardholder, the warranty registration record including the cardholder'"'"'s name and contact information for the cardholder and being associated with a primary account number (PAN) that identifies a payment card account owned by the cardholder; receiving a second message from a point-of-sale (POS) device, the second message indicating that the cardholder has purchased a purchased item; obtaining purchased-item information for the purchased item, the purchased-item information including a model number for the purchased item and a serial number for the purchased item; and responding to the second message by storing a warranty registration for the purchased item. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification