COMPUTER, GUIDE INFORMATION PROVIDING METHOD AND RECORDING MEDIUM

• US 20150222731A1
• Filed: 07/18/2012
• Published: 08/06/2015
• Est. Priority Date: 07/18/2012
• Status: Abandoned Application

• Current Assignee: Hitachi, Ltd.
• Original Assignee: Hitachi, Ltd.
• Inventors: Shinohara, Go, Yagi, Yuuji, Sakahira, Hideyoshi
• Application Number:
  US14/415,262
• Publication Number:
  US 20150222731A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: H04L 43/04 Processing captured monitoring data, e.g. for logfile generation
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 69/40 for recovering from a failure of a protocol instance or entity, e.g. service redundancy protocols, protocol state redundancy or protocol service redirection management of faults, events, alarms or notifications in data switching networks H04L41/06

Abstract

A subject is to utilize the relationship between work commands in the past showing concrete actions of an operator and data as results of the work commands. For this purpose, a storage unit configured to hold information associating a flow chart including at least one work procedure and showing a flow of work needed to generate predetermined data and work guide information needed to perform the work procedure is included and the flow chart and the guide information are transmitted in response to a directive from a requesting computer. Then, the requesting computer is caused to display the flow chart and the guide information, a combination of a work command issued by the requesting computer and data accessed or generated in accordance with the work command for execution of the work procedure by the requesting computer is associated with the work procedure and recorded, and the flow chart corresponding to the predetermined data and the combination of the work command and the data accessed or generated in the work procedure stored are transmitted to the requesting computer in a predetermined moment to cause the requesting computer to display the flow chart and the combination.

Claims

1. A computer comprising:

a storage unit configured to hold information associating a flow chart including at least one work procedure and showing a flow of work needed to generate predetermined data and work guide information needed to perform the work procedure, wherein

the flow chart and the guide information are transmitted in response to a directive from a requesting computer and the requesting computer is caused to display the flow chart and the guide information,

a combination of a work command issued by the requesting computer and data accessed or generated in accordance with the work command for execution of the work procedure is associated with the work procedure and recorded, and

the flow chart corresponding to the predetermined data and the combination of the work command in the work procedure stored and the data accessed or generated are transmitted to the requesting computer in a predetermined moment to cause the requesting computer to display the flow chart and the combination.

2. The computer according to claim 1, wherein

the work command includes a directive command of data searching, and

the data accessed includes a search result of the data searching or data selected from the search result.

3. The computer according to claim 1, wherein

the predetermined moment is when the work procedure is performed again.

4. The computer according to claim 1, wherein

an update of the data accessed or generated is further managed,

the data updated and the data accessed or generated are further associated and stored, and

information about the data after the update is further transmitted to the requesting computer in the predetermined moment to cause the requesting computer to display the information.

5. The computer according to claim 4, wherein

the information about the data after the update include information about a version of the data after the update.

6. The computer according to claim 4, wherein

the information about the data after the update include a data name before the update.

7. The computer according to claim 1, wherein

the combination and the work procedure recorded after being associated are further recorded after being associated with an operator ID who performs the work procedure and

an execution count of the work procedure is further managed based on the operator ID and when the flow chart and the guide information are transmitted in response to the directive from the requesting computer, the combination corresponding to the operator ID is further transmitted in accordance with the execution count.

8. The computer according to claim 7, wherein

when the flow chart and the guide information are transmitted in response to the directive from the requesting computer, the combination corresponding to the operator ID is further transmitted in accordance with a largest execution count.

9. A method of providing guide information of a computer including a storage unit configured to hold information associating a flow chart including at least one work procedure and showing a flow of work needed to generate predetermined data and work guide information needed to perform the work procedure, wherein

the computer

transmits the flow chart and the guide information in response to a directive from a requesting computer and causes the requesting computer to display the flow chart and the guide information,

records by associating a combination of a work command issued by the requesting computer and data accessed or generated in accordance with the work command for execution of the work procedure with the work procedure, and

transmits the flow chart corresponding to the predetermined data and the combination of the work command in the work procedure stored and the data accessed or generated to the requesting computer in a predetermined moment to cause the requesting computer to display the flow chart and the combination.

10. A non-temporary recording medium storing a program a computer including a storage unit configured to hold information associating a flow chart including at least one work procedure and showing a flow of work needed to generate predetermined data and work guide information needed to perform the work procedure, processor, and a memory is caused to execute, wherein

the computer is caused to

transmit the flow chart and the guide information to display in a requesting computer in response to a directive from the requesting computer,

record by associating a combination of a work command issued by the requesting computer and data accessed or generated in accordance with the work command for execution of the work procedure with the work procedure, and

transmit the flow chart corresponding to the predetermined data and the combination of the work command in the work procedure stored and the data accessed or generated to the requesting computer in a predetermined moment to cause the requesting computer to display the flow chart and the combination.