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SYSTEM AND METHOD FOR DETERMINING INTENTS USING SOCIAL MEDIA DATA

  • US 20150227579A1
  • Filed: 02/12/2014
  • Published: 08/13/2015
  • Est. Priority Date: 02/12/2014
  • Status: Abandoned Application
First Claim
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1. A computer implemented method for determining intent of a social media poster comprising:

  • receiving social media post data;

    separating text data from the social media post data;

    identifying a username from the social media post data;

    creating a profile in a database for the username;

    relating the social media post data to a predetermined topic;

    processing the text data using a natural language processing engine; and

    determining an intent level based on an output of the natural language processing engine.

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