SYSTEM AND METHOD FOR DETERMINING INTENTS USING SOCIAL MEDIA DATA
First Claim
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1. A computer implemented method for determining intent of a social media poster comprising:
- receiving social media post data;
separating text data from the social media post data;
identifying a username from the social media post data;
creating a profile in a database for the username;
relating the social media post data to a predetermined topic;
processing the text data using a natural language processing engine; and
determining an intent level based on an output of the natural language processing engine.
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Abstract
A system and method for determining intent of posters to a social media site for a predetermined topic through the analysis of the poster'"'"'s posts. The system and method also allows for extrapolation and predictive analysis of the intent data determinations to provide insight into the views and intent of the general populace regarding a selected topic.
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Citations
20 Claims
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1. A computer implemented method for determining intent of a social media poster comprising:
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receiving social media post data; separating text data from the social media post data; identifying a username from the social media post data; creating a profile in a database for the username; relating the social media post data to a predetermined topic; processing the text data using a natural language processing engine; and determining an intent level based on an output of the natural language processing engine. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer implemented method for dynamically creating a new topic comprising:
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clustering social media posts related to a first topic; identifying a cluster with an accelerating share count; identifying a key word in the cluster; and creating the new topic using the identified key word. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. The method of claim 15 wherein a length of time of the first time frame is equal to a length of time in the second time frame.
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16. A computer implemented method for establishing a new keyword for a topic comprising:
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having a keyword threshold; receiving a plurality of individual posts as social media post data; identifying a noun phrase in the plurality of individual posts; identifying a predetermined keyword in the plurality of posts; determining a number of posts in the plurality of posts that have both the noun phrase and predetermined keyword; and identifying the noun or noun phrase as a keyword when a number of posts using the noun or noun phrase reaches the keyword threshold; creating a first keyword with the noun or noun phrase. - View Dependent Claims (17, 18, 19, 20)
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Specification