SYSTEM AND METHOD TO FACILITATE PATIENT ON-BOARDING

• US 20150227690A1
• Filed: 02/12/2014
• Published: 08/13/2015
• Est. Priority Date: 02/12/2014
• Status: Abandoned Application

• Current Assignee: Conduent Business Services, LLC (Conduent, Inc.)
• Original Assignee: Xerox Corporation (Xerox Holdings Corp.)
• Inventors: St. Jacques, Robert J.
• Application Number:
  US14/178,382
• Publication Number:
  US 20150227690A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G06V 30/413 Classification of content, e.g. text, photographs or tables
• CPC Class Codes: G06V 30/414 Extracting the geometrical structure, e.g. layout tree; Block segmentation, e.g. bounding boxes for graphics or text
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16Z 99/00 Subject matter not provided for in other main groups of this subclass

Abstract

An electronic medical record creation system receives an image of a patent identification card, as well as an image of a healthcare insurance card. The system processes the image of the identification card to extract the patient name, and it processes the image of the healthcare insurance card to extract names of one or more covered persons. The system determines which of the covered persons'"'"' name corresponds to the name of the patient, and it extracts a corresponding insurance identification number from the image of the healthcare insurance card. The system creates an electronic patient record for the patient that includes the identified covered person name and the insurance identification number.

Claims

1. A method of creating a patient record, comprising:

by an imaging device, receiving an image of an identification card;

by the imaging device, receiving an image of a healthcare insurance card that bears multiple covered person names and, for each covered person name, an insurance identification code;

by one or more processors;

extracting, from the image of the identification card, a name of a patient;

extracting, from the image of the healthcare insurance card, the covered person names;

determining which of the covered person names corresponds to the name of the patient and selecting the determined covered person name as a current patient;

extracting, from the image of the healthcare insurance card, the insurance identification code that corresponds to the current patient; and

in response to selecting the determined covered person name as the current patient and extracting the insurance identification code that corresponds to the current patient, automatically creating an electronic patient record that includes the name and insurance identification code for the current patient.

2. The method of claim 1, wherein determining which of the covered person names corresponds to the patient name comprises, for at least one of the covered person names:

determining that the covered person name is not an exact match with the name of the patient;

mapping a portion of the covered person name to a name variant;

replacing the mapped portion of the covered person name with the name variant; and

determining whether the name of the patient matches the covered person name with the name variant.

3. The method of claim 1, wherein determining which of the covered person names corresponds to the patient name comprises:

identifying at least two of the covered person names as possible matches with the name of the patient;

extracting, from the image of the identification card, a date of birth for the patient;

accessing an external data source to identify a record that includes both the date of birth and one of the possible match covered person names; and

using the covered person name from the identified record as the name of the current patient.

4. The method of claim 1, wherein determining which of the covered person names corresponds to the patient name comprises:

identifying at least two of the covered person names a possible matches with the name of the patient;

extracting, from the image of the identification card, a date of birth and a sex for the patient;

accessing an external data source to identify a record that includes the date of birth, the sex and one of the possible match covered person names; and

using the covered person name from the identified record as the name of the current patient.

5. The method of claim 1, wherein the identification card is selected from a group comprising a driver'"'"'s license, a prescription card, a Medicare card, a Medicaid card, a medical identification card, and a business card.

6. The method of claim 1, further comprising, by one or more of the processors:

identifying a key in the image of the identification card;

using the key to retrieve corresponding patient information from a database; and

incorporating the retrieved information into the electronic patient record.

7. The method of claim 6, further comprising:

using the key to cross reference a look up table to identify a type of insurance information retrieved; and

including the type of insurance information retrieved in the electronic patient record.

8. The method of claim 1, further comprising displaying the electronic patient record to the patient and prompting the patient to verify the electronic patient record.

9. A patient record creation system comprising:

an imaging device;

one or more processors; and

a non-transitory computer-readable medium, operably connected to the processor, containing programming instructions that when executed by the one or more processors, cause the system to;

receive, from the imaging device, an image of an identification card for a patient,

receive, from the imaging device, an image of an insurance card for the patient,

extract, from the image of the identification card, a name of the patient,

extract, from the image of the healthcare insurance card, a plurality of covered person names,

identify one of the covered person names that corresponds to the name of the patient,

extract, from the image of the healthcare insurance card, an insurance identification code that corresponds to the identified covered person name,

automatically create an electronic patient record for the patent that includes the identified covered person name and the insurance identification code, and

store the electronic patient record in a data storage facility.

10. The system of claim 9, wherein the instructions to identify one of the covered person names that corresponds to the name of the patient comprise instructions to, in response to determining that none of the covered person names is an exact match with the name of the patient;

map a portion of the name of the patient to a name variant;

replace the mapped portion of the name of the patient with the name variant; and

identify one of the covered person names that matches the name of the patient with the name variant.

11. The system of claim 9, wherein the instructions to identify one of the covered person names that corresponds to the name of the patient comprise instructions to, in response to identifying two or more covered person names that are possible matches with the name of the patient;

extract, from the image of the identification card, a date of birth for the patient; and

use the date of birth to select one of the covered person names as the one that corresponds to the name of the patient.

12. The system of claim 9, wherein the instructions to identify one of the covered person names that corresponds to the name of the patient comprise instructions to, in response to identifying two or more covered person names that are possible matches with the name of the patient;

extract, from the image of the identification card, a date of birth for the patient and a sex identification for the patient; and

use the date of birth and the sex identification to select one of the identified covered person names as the one that corresponds to the name of the patient.

13. The system of claim 9, wherein the identification card is selected from a group comprising a driver'"'"'s license, a prescription card, a Medicare card, a Medicaid card, a medical identification card, and a business card.

14. The system of claim 9, wherein programming instructions further comprise programming instructions that when executed cause the system to:

identify a key in the image of the identification card;

use the key to retrieve corresponding patient information from a database; and

incorporate the retrieved information into the electronic patient record.

15. The system of claim 9, wherein the programming instructions further comprise programming instructions that when executed, cause the system to:

identify a key in the image of the insurance card;

use the key to retrieve corresponding insurance information from a database; and

incorporate the retrieved information into the electronic patient record.

16. The system of claim 15, wherein the programming instructions further comprise programming instructions that when executed, cause the system to:

use the key to cross reference a look up table to identify a type of insurance information retrieved; and

include the type of insurance information retrieved in the electronic patient record.

17. The system of claim 9, further comprising a display, and wherein the programming instructions further comprise programming instructions that when executed by the one or more processors, cause the display to present the patient electronic record to the patient and prompt the patient to verify the patient electronic record.

18. The system of claim 9, wherein the imaging device comprises at least one of the following:

a barcode scanner;

a camera;

a scanner; and

a magnetic strip reader.

19. A method of creating a patient record, comprising:

by an imaging device, receiving an image of an identification card;

by the imaging device, receiving an image of a healthcare insurance card that bears one or more covered person names and, for each covered person name, an insurance identification code;

by one or more processors;

extracting, from the image of the identification card, a name of a patient;

extracting, from the image of the healthcare insurance card, the one or more covered person names;

determining whether one or more of the covered person names corresponds to the name of the patient and selecting the determined covered person name as a current patient, wherein determining whether one or more of the covered person names corresponds to the name of the patient comprises at least one of the following;

for at least one of the covered person names, mapping a portion of the covered person name to a name variant, replacing the mapped portion with the name variant, and determining whether the name of the patient matches that covered person name with the name variant, or

extracting a date of birth for the patient from the image of the identification card, accessing an external data source to identify a record that includes both the date of birth and one of the possible match covered person names, and using a name from the identified record as the name of the current patient;

extracting, from the image of the healthcare insurance card, the insurance identification code that corresponds to the current patient; and

in response to selecting the determined covered person name as the current patient and extracting the insurance identification code that corresponds to the current patient, automatically creating an electronic patient record that includes the name and insurance identification code for the current patient.

20. The method of claim 19, further comprising, by one or more of the processors:

identifying a key in the image of the identification card;

using the key to retrieve corresponding patient information from a database; and

incorporating the retrieved information into the electronic patient record.