SYSTEM AND METHOD FOR A COOPERATIVE CONVERSATIONAL VOICE USER INTERFACE
First Claim
1. A computer-implemented method of facilitating natural language system responses, the method being implemented by a computer system that includes one or more physical processors executing one or more computer program instructions which, when executed, perform the method, the method comprising:
- accumulating, by the computer system, short-term knowledge, wherein the short-term knowledge is accumulated based on one or more natural language utterances received during a predetermined time period;
receiving, at the computer system, a first natural language utterance from an input device;
determining, by the computer system, based on the short-term knowledge, a first context for the first natural language utterance;
determining, by the computer system, based on the first context, an interpretation of the first natural language utterance; and
generating, by the computer system, based on the interpretation of the first natural language utterance, a first response to the first natural language utterance.
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Abstract
A cooperative conversational voice user interface is provided. The cooperative conversational voice user interface may build upon short-term and long-term shared knowledge to generate one or more explicit and/or implicit hypotheses about an intent of a user utterance. The hypotheses may be ranked based on varying degrees of certainty, and an adaptive response may be generated for the user. Responses may be worded based on the degrees of certainty and to frame an appropriate domain for a subsequent utterance. In one implementation, misrecognitions may be tolerated, and conversational course may be corrected based on subsequent utterances and/or responses.
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Citations
20 Claims
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1. A computer-implemented method of facilitating natural language system responses, the method being implemented by a computer system that includes one or more physical processors executing one or more computer program instructions which, when executed, perform the method, the method comprising:
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accumulating, by the computer system, short-term knowledge, wherein the short-term knowledge is accumulated based on one or more natural language utterances received during a predetermined time period; receiving, at the computer system, a first natural language utterance from an input device; determining, by the computer system, based on the short-term knowledge, a first context for the first natural language utterance; determining, by the computer system, based on the first context, an interpretation of the first natural language utterance; and generating, by the computer system, based on the interpretation of the first natural language utterance, a first response to the first natural language utterance. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A system for facilitating natural language system responses, the system comprising:
one or more physical processors programmed with one or more computer program instructions which, when executed, cause the one or more physical processors to; accumulate short-term knowledge, wherein the short-term knowledge is accumulated based on one or more natural language utterances received during a predetermined time period; receive a first natural language utterance from an input device; determine, based on the short-term knowledge, a first context for the first natural language utterance; determine, based on the first context, an interpretation of the first natural language utterance; and generate, based on the interpretation of the first natural language utterance, a first response to the first natural language utterance. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
Specification