SYSTEMS AND METHODS FOR AUTOMATED SERVICE PROPAGATION

• US 20150229549A1
• Filed: 02/13/2014
• Published: 08/13/2015
• Est. Priority Date: 02/13/2014
• Status: Abandoned Application

• Current Assignee: Monolith Technology Holdings, LLC (Oracle Corporation)
• Original Assignee: Monolith Technology Services, Inc.
• Inventors: Ennis, Shawn Patrick
• Application Number:
  US14/179,686
• Publication Number:
  US 20150229549A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 41/12 Discovery or management of network topologies
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 41/5009 Determining service level performance parameters or violations of service level contracts, e.g. violations of agreed response time or mean time between failures [MTBF]
• CPC Class Codes: H04L 41/5048 Automatic or semi-automatic definitions, e.g. definition templates
• CPC Class Codes: H04L 43/045 for graphical visualisation of monitoring data

Abstract

Systems and methods for automatically propagating service definitions from service fulfillment platforms. The systems and methods receive service information associated with a new service one or more service templates in response to receiving service information. The systems and methods then identify a service template associated with the service information and instantiate the service template and deploying the service associated with the service information. Finally, the systems and methods configure monitoring for the service associated with the service information and generate monitoring information for the service associated with the service information.

Claims

1. A method for automatically propagating service definitions from service fulfillment platforms, the method comprising:

receiving service information associated with a new service;

receiving one or more service templates;

identifying a service template associated with the service information;

instantiating the service template and deploying the service associated with the service information;

configuring monitoring for the service associated with the service information based on the instantiated service template; and

generating monitoring information for the service associated with the service information.

2. The method of claim 1 wherein service information comprises one of a customer identifier, service identifier, service levels, customer access information to portals, end point data, and metadata relating to a service.

3. The method of claim 1 wherein identifying a service template associated with the service information comprises matching a network topology to the type of service identified by the service information.

4. The method of claim 1 wherein the monitoring comprises passive or active monitoring.

5. The method of claim 1 further comprising receiving a decommissioning request for the new service and terminating said monitoring.

6. The method of claim 5 wherein terminating said monitoring further comprises storing historical monitoring data.

7. A system for automatically propagating service definitions from service fulfillment platforms, the system comprising:

a service template storage module for storing service templates;

a generating monitoring information for the service associated with the service information

a configuration server for

receiving service information;

receiving one or more service templates;

identifying a service template associated with the service information;

instantiating the service template and deploying the service associated with the service information; and

configuring monitoring for the service associated with the service information

8. The system of claim 7 wherein service information comprises one of a customer identifier, service identifier, service levels, customer access information to portals, end point data, and metadata relating to a service.

9. The system of claim 7 wherein identifying a service template associated with the service information comprises matching a network topology to the type of service identified by the service information.

10. The system of claim 7 wherein the monitoring comprises passive or active monitoring.

11. The system of claim 7 further comprising receiving a decommissioning request for the new service and terminating said monitoring.

12. The system of claim 11 wherein terminating said monitoring further comprises storing historical monitoring data.

13. Non-transitory computer readable media comprising program code that when executed by a programmable processor causes execution of a method for automatically propagating service definitions from service fulfillment platforms, the computer readable media comprising:

computer program code for receiving service information;

computer program code for receiving one or more service templates in response to receiving service information;

computer program code for identifying a service template associated with the service information;

computer program code for instantiating the service template and deploying the service associated with the service information;

computer program code for configuring monitoring for the service associated with the service information; and

computer program code for generating monitoring information for the service associated with the service information.

14. The computer readable medium of claim 13 wherein service information comprises one of a customer identifier, service identifier, service levels, customer access information to portals, end point data, and metadata relating to a service.

15. The computer readable medium of claim 13 wherein identifying a service template associated with the service information comprises matching a network topology to the type of service identified by the service information.

16. The computer readable medium of claim 13 wherein identifying a service template associated with the service information comprises matching a network topology to the type of service identified by the service information.

17. The computer readable medium of claim 13 wherein the monitoring comprises passive or active monitoring.

18. The computer readable medium of claim 13 further comprising computer program code for receiving a decommissioning request for the new service and terminating said monitoring.

19. The computer readable medium of claim 18 wherein terminating said monitoring further comprises storing historical monitoring data.