Telecommunication Revenue Management System
First Claim
1. A telecommunications management system, comprising:
- a telephone management system configured to complete a telephone call between a calling party and a called party, the telephone call being associated with a cellular telephone number of the called party; and
a revenue management system, in communication with the telephone management system, the revenue management system comprising;
a server configured to;
query a plurality of databases to determine whether the cellular telephone number is associated with an account of a plurality of accounts and is billable,direct the telephone management system to complete the telephone call when the cellular telephone number is associated with the account and is billable,direct the telephone management system to establish a new account within the plurality of accounts in real time while the calling party and the called party are attempting to complete the telephone call when the cellular telephone number is not associated with the account and is billable, anddirect the telephone management system to terminate the telephone call when the cellular telephone number is not associated with the account and is not billable.
9 Assignments
0 Petitions
Accused Products
Abstract
Disclosed is an improved revenue call management system for use with a telecommunication system. The revenue management system preferably includes a remote server, a user database, and a plurality of databases. When a call is placed, the revenue management system queries the user database based on the telephone number dialed to bill the appropriate account. If no account exists for the dialed telephone number, the revenue system queries a multitude of internal and external databases to determine if the dialed telephone number is billable. If the telephone number is un-billable, the collect call attempt is terminated. The revenue management system is capable of establishing accounts in real time while the caller and called party are on the line.
37 Citations
20 Claims
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1. A telecommunications management system, comprising:
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a telephone management system configured to complete a telephone call between a calling party and a called party, the telephone call being associated with a cellular telephone number of the called party; and a revenue management system, in communication with the telephone management system, the revenue management system comprising; a server configured to; query a plurality of databases to determine whether the cellular telephone number is associated with an account of a plurality of accounts and is billable, direct the telephone management system to complete the telephone call when the cellular telephone number is associated with the account and is billable, direct the telephone management system to establish a new account within the plurality of accounts in real time while the calling party and the called party are attempting to complete the telephone call when the cellular telephone number is not associated with the account and is billable, and direct the telephone management system to terminate the telephone call when the cellular telephone number is not associated with the account and is not billable. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A telephone management system for completing a telephone call between a calling party and a called party, the telephone call being associated with a cellular telephone number of the called party, the telephone management system comprising:
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a server, coupled to the switch, configured to query a revenue management system to query a plurality of databases to determine whether the cellular telephone number is associated with an account of a plurality of accounts and is billable, and receive an instruction from the revenue management system, the instruction being; a first instruction to direct the telephone management system to establish a new account within the plurality of accounts in real time while the calling party and the called party are attempting to complete the telephone call when the cellular telephone number is not associated with the account and is billable, a second instruction to direct the telephone management system to complete the telephone call when the cellular telephone number is associated with the account and is billable, or a third instruction to direct the telephone management system to terminate the telephone call when the cellular telephone number is not associated with the account and is not billable, and instruct a user workstation to establish the new account in real time while the calling party and the called party are attempting to complete the telephone call in response to the server receiving the first instruction, and a switch configured to; route the telephone call from a corresponding telephone from among a plurality of telephones to a cellular telephone associated with the cellular telephone number in response to the server receiving the second instruction, and terminate the telephone call in response to the server receiving the third instruction. - View Dependent Claims (10, 11, 12, 13, 14)
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15. A revenue management system for completing a telephone call between a calling party and a called party, the telephone call being associated with a cellular telephone number of the called party, the revenue management system comprising:
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one or more storage devices configured to store a plurality of databases; a server configured to; query the plurality of databases to determine whether the cellular telephone number is associated with an account of a plurality of accounts and is billable in response to receiving a request from a telephone management system, direct the telephone management system to complete the telephone call when the cellular telephone number is associated with the account and is billable, direct the telephone management system to establish a new account within the plurality of accounts in real time while the calling party and the called party are attempting to complete the telephone call when the cellular telephone number is not associated with the account and is billable, and direct the telephone management system to terminate the telephone call when the cellular telephone number is not associated with the account and is not billable. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification