LOCATION BASED RISK MITIGATING TRANSACTION AUTHORIZATION

• US 20150235220A1
• Filed: 02/19/2014
• Published: 08/20/2015
• Est. Priority Date: 02/19/2014
• Status: Abandoned Application

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Murphy, Matthew D. Jr., Healy, Jeffrey N., Twombly, Steven M., Stack, Rosemary C., Wilson, Mark R.
• Application Number:
  US14/184,602
• Publication Number:
  US 20150235220A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 20/3224 Transactions dependent on location of M-devices
• CPC Class Codes: G06Q 20/4016 involving fraud or risk level assessment in transaction processing

Abstract

Apparatus and methods for risk mitigating transaction authorization are provided. A transaction participant may responds to a request for transaction authorization with “PIN Entry Required,” and restrict signature based transaction authorizations. The risk mitigating transaction authorization may be transmitted for a transaction based on a stock-keeping-unit of an item included in a purchase. The risk mitigating transaction authorization may be transmitted for a transaction based on an amount of the transaction. The risk mitigating transaction authorization may be transmitted for a transaction based on a merchant category code identifier assigned to a merchant and/or a location of a purchase.

Claims

1. A computer that is configured to dynamically select an authorization method for a debit transaction initiated by a customer at a point-of-sale using a payment instrument, the computer comprising:

a non-transitory computer readable medium having computer readable program code embodied therein; and

a processor configured to execute the computer readable program code;

the computer readable program code when executed by the processor;

identifies the payment instrument as a debit card;

identifies a location of the point-of-sale;

determines, based on the location, a level of risk associated with the debit transaction;

selects an authorization method based on the level of risk;

transmits the selected authorization method to the point-of-sale;

in response to receiving information required by the selected authorization, associates the debit transaction with a payment guarantee provided by an issuer of the payment instrument; and

in response to a failure to receive the required information, does not associate the debit transaction with the payment guarantee.

2. The computer of claim 1, the computer readable program code when executed by the processor:

calculates a risk score for the location based on a historical record of debit transactions initiated at the location;

updates the score in response to each debit transaction conducted at the location; and

determines the level of risk associated with the debit transaction based on the risk score.

3. The computer of claim 1, the computer readable program code when executed by the processor determines the location based on a merchant category code associated with the point-of-sale.

4. The computer of claim 1, the computer readable program code when executed by the processor determines the level of risk based on comparing a billing address associated with the payment instrument to a geographic location of the point-of-sale.

5. The computer of claim 1, the computer readable program code when executed by the processor identifies the failure to receive the information requested by the selected authorization method when the information is not received by the computer within one minute of a time the debit transaction is initiated.

6. The computer of claim 1, the selected authorization method comprising computer readable program code that when executed by the processor:

requires the customer to enter, at the point-of-sale, a personal-identification-number associated with the payment instrument; and

does not allow the customer to sign at the point-of-sale to authorize the debit transaction.

7. The computer of claim 1, the selected authorization method comprising computer readable program code that when executed by the processor:

requires the customer to enter, at the point-of-sale, a zip code associated with the payment instrument; and

requires the customer to sign to authorize the debit transaction.

8. The computer of claim 1, the selected authorization method comprising computer readable program code that when executed by the processor requires:

transmitting, to the issuer of the payment instrument from the point-of-sale, information displayed on the payment instrument; and

determining whether the information is associated with the payment instrument.

9. The computer of claim 1, the computer readable program code when executed by the processor:

receives a rejection of the selected authorization method; and

in response to the rejection, denies the debit transaction.

10. The computer of claim 1, wherein, when the selected authorization method is a first selected authorization method, the computer readable program code when executed by the processor, in response to a rejection of the first selected authorization method:

selects a second authorization method based on the level of risk;

transmits the second selected authorization method to the point-of-sale; and

does not register the failure in response to the rejection of the first selected authorization method.

11. The computer of claim 10, wherein when the payment guarantee is a first payment guarantee, the computer readable program code when executed by the processor, in response to receiving information required by the second selected authorization method, associates the debit transaction with a second payment guarantee provided by the issuer;

wherein an amount guaranteed by the second payment guarantee is less than an amount of the debit transaction.

12. The computer of claim 1, the selected authorization method comprising computer readable program code when executed by the processor requires:

capturing, at the point-of-sale, a barcode displayed on a photo identification of the customer; and

transmitting the barcode from the point-of-sale to the issuer of the payment instrument.

13. The computer of claim 1, the selected authorization method comprising computer readable program code when executed by the processor requires transmitting, from the point-of-sale to the issuer, confirmation that a name displayed on a photo identification of the customer corresponds to a name displayed on the payment instrument.

14. The computer of claim 1 the computer readable program code when executed by the processor:

receives a proposed change to the selected authorization method; and

does not register the proposed change as the failure to receive the information required by the selected authorization method.

15. The computer of claim 14 the computer readable program code when executed by the processor denies the debit transaction when, for a plurality of debit transactions initiated at the location, the proposed change increases an aggregate dollar amount of risk, originating from the location and accepted by the issuer, above a threshold dollar amount.

16. The computer of claim 15, wherein the aggregate dollar amount of risk comprises risk that the issuer will receive a threshold number of claims alleging that the threshold number of the plurality of debit transactions initiated at the location are fraudulent.

17. The computer of claim 15, wherein the aggregate dollar amount of risk comprises a cost of chargebacks submitted to the issuer for the plurality of debit transactions initiated at the location.

18. One or more non-transitory computer-readable media storing computer-executable instructions which, when executed by a processor on a computer system, perform a method of dynamically selecting an authorization method for a debit transaction, the method comprising:

receiving a request from a customer to initiate the debit transaction as payment for a purchase at a location;

determining, for the location, a fraud investigation risk associated with the debit transaction;

in response to determining that the fraud investigation risk exceeds a threshold risk level;

requiring that the customer enter a personal-identification-number (“

PIN”

) associated with the payment instrument; and

only authorizing the debit transaction based on the PIN; and

in response to determining that the fraud investigation risk does not exceed the threshold risk level;

requiring that the customer provide a signature; and

authorizing the debit transaction based on the signature.

19. The computer-readable media of claim 18, wherein the method is performed within one second from a time the debit transaction is initiated.

20. The computer-readable media of claim 18, the method further comprising, in response to determining that the risk exceeds the threshold risk level, denying the transaction if the PIN is not received.

21. The computer-readable media of claim 18, wherein in the method, the fraud investigation risk comprises a risk of receiving a chargeback of the debit transaction.

22. The computer-readable media of claim 18, wherein when the purchase is a first purchase and the customer is a first customer, the method further comprises:

receiving a request from a second customer to initiate a credit transaction as payment for a second purchase at the location;

requiring that the second customer provide a signature; and

authorizing the credit transaction based on the signature without determining the fraud investigation risk for the credit transaction.

23. An article of manufacture comprising a computer usable medium having computer readable program code embodied therein for authorizing a transaction initiated using a payment instrument, the computer readable program code in said article of manufacture when executed by a processor:

determines whether the transaction is a credit transaction or a debit transaction;

when the transaction is the debit transaction;

identifies a location where the debit transaction is initiated;

determines whether the location is associated with a threshold risk of incurring a post-authorization cost for the debit transaction; and

when the location is associated with the threshold risk, only authorizes the debit transaction in response to receiving a personal-identification-number associated with the payment instrument;

when the transaction is the credit transaction, authorizes the credit transaction in response to receiving;

a personal-identification number-associated with the payment instrument;

or

a signature.

24. The article of claim 23 the computer readable program code in said article of manufacture when executed by the processor denies the debit transaction in response to a failure to receive the personal-identification-number.