SOCIALLY INTEGRATED OPERATIONS LOG METHOD AND SERVICE

• US 20150242403A1
• Filed: 02/27/2014
• Published: 08/27/2015
• Est. Priority Date: 02/27/2014
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Farinacci, Jesse L., Martin, Marc A.
• Application Number:
  US14/192,000
• Publication Number:
  US 20150242403A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 8/70 Software maintenance or management
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15

Abstract

Embodiments relate to supporting development or maintenance of a product. An aspect includes identifying, by a computing device, a plurality of users. Another aspect includes establishing, by the computing device, an environment configured to provide substantially real-time collaboration between the identified users in connection with the product. The development or maintenance may be based on one or more interfaces or fields.

Claims

1. A method for supporting development or maintenance of a product, the method comprising:

identifying, by a computing device, a plurality of users; and

establishing, by the computing device, an environment configured to provide substantially real-time collaboration between the identified users in connection with the product.

2. The method of claim 1, wherein the plurality of users are identified in connection with at least one of:

a team and a role.

3. The method of claim 1, further comprising:

obtaining, by the computing device, a dataset associated with the product; and

populating, by the computing device, the dataset in the environment.

4. The method of claim 3, wherein the dataset is automatically obtained based on use of a discovery technique.

5. The method of claim 3, wherein the dataset is obtained via use of at least one of:

an extension to the environment, an add-on to the environment, and a plug-in to the environment.

6. The method of claim 3, further comprising:

arranging, by the computing device, data included in the dataset in an order,

wherein the order is based on at least one of;

a chronological order, a priority order based on a ranking, an identification of one or more teams, and an identification of one or more roles.

7. The method of claim 1, further comprising:

transmitting, by the computing device, information associated with the environment to a second computing device over at least one network.

8. A computer program product for supporting development or maintenance of a product, the computer program product comprising:

a computer readable storage medium having program instructions embodied therewith, the program instructions readable by a processing circuit to cause the processing circuit to perform a method comprising;

identifying, by a processor, a plurality of users; and

establishing, by the processor, an environment configured to provide substantially real-time collaboration between the identified users in connection with the product.

9. The computer program product of claim 8, wherein the plurality of users are identified in connection with at least one of:

a team and a role.

10. The computer program product of claim 8, the method further comprising:

obtaining, by the processor, a dataset associated with the product; and

populating, by the processor, the dataset in the environment.

11. The computer program product of claim 10, wherein the dataset is automatically obtained based on use of a discovery technique, and wherein the dataset includes data related to a configuration of the product and a configuration of test equipment used to test the product.

12. The computer program product of claim 10, wherein the dataset is obtained via use of at least one of:

an extension to the environment, an add-on to the environment, and a plug-in to the environment.

13. The computer program product of claim 10, the method further comprising:

arranging, by the processor, data included in the dataset in an order,

wherein the order is based on at least one of;

a chronological order, a priority order based on a ranking, an identification of one or more teams, and an identification of one or more roles.

14. The computer program product of claim 10, wherein data included in the dataset comprises messages between the users.

15. The computer program product of claim 8, the method further comprising:

transmitting, by the processor, information associated with the environment to a computing device over at least one network.

16. A computer system for supporting development or maintenance of a product, the system comprising:

a memory having computer readable instructions; and

a processor configured to execute the computer readable instructions, the instructions comprising;

identifying a plurality of users; and

establishing an environment configured to provide substantially real-time collaboration between the identified users in connection with the product.

17. The computer system of claim 16, wherein the environment comprises an application, the instructions comprising:

transmitting information associated with the application to a computing device.

18. The computer system of claim 16, wherein the product comprises a software product, and wherein the software product comprises an operating system.

19. The computer system of claim 16, wherein the environment is associated with a plurality of fields, the instructions comprising:

enhancing at least one of;

at least one of the fields, and

at least one value associated with at least one of the fields.

20. The computer system of claim 19, wherein the enhancement comprises a conversion to a click through link, wherein the click through link is configured to organize equipment or tool sets needed to perform a given workload or task.