PUBLIC SAFETY INFORMATION MANAGEMENT SYSTEM WITH WEB-ENABLED DEVICES

• US 20150244872A1
• Filed: 02/25/2015
• Published: 08/27/2015
• Est. Priority Date: 02/25/2014
• Status: Active Grant

• Current Assignee: SAM Houston State University (Texas State University System)
• Original Assignee: SAM Houston State University (Texas State University System)
• Inventors: Hoover, Larry T.
• Granted Patent: US 9,787,849 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 3/42357 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04W 4/90 Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]

Abstract

A method of managing responder agency resources includes receiving information relating to one or more events, occurrences, or locations. Responders from two or more different jurisdictions are dispatched to the events, occurrences, or locations. One or more of the responders is dispatched through a web-enabled user device over the internet. Some of the responders may be dispatched through a system of a responder agency of one jurisdiction. Other responders may be dispatched through a system of a responder agency of another jurisdiction.

Claims

1. A method of managing responder agency resources, comprising:

receiving, by a dispatch system implemented on one or more computer systems, information relating to one or more events, occurrences, or locations; and

dispatching, by the dispatch system, responders from two or more different jurisdictions to at least one of the events, occurrences, or locations;

wherein at least one of the responders is dispatched through an agency system of a responder agency of a first jurisdiction, wherein at least one other of the responders is dispatched through an agency system of a responder agency of a second jurisdiction,

wherein at least one of the responders is dispatched through a web-enabled dispatch device over the internet.

2. The method of claim 1, wherein at least one of the web-enabled dispatch devices comprises a call management module, the method further comprising logging one or more calls with the call management module.

3. The method of claim 1, wherein dispatching comprising applying, by the computer system, one or more rules for allocating resources.

4. The method of claim 3, wherein at least one of the rules for allocating resources comprises a rule for optimization of responders among at least two of the jurisdictions.

5. The method of claim 1, wherein at least one of the events, occurrences, or locations is a possible crime incident, wherein at least one the responders is a police officer.

6. The method of claim 1, wherein at least one of the events, occurrences, or locations is a fire, wherein at least one the responders is a firefighter.

7. The method of claim 1, wherein at least one of the events, occurrences, or locations is an accident, wherein the responders comprise emergency medical personnel.

8. The method of claim 1, wherein at least one of the events, occurrences, or locations is a 911 emergency.

9. The method of claim 1, wherein at least one of the events, occurrences, or locations is a natural disaster.

10. The method of claim 1, wherein at least one of the dispatches is made from a web-based dispatcher device to one or more of the responders over the internet.

11. The method of claim 1, further comprising:

receiving, by the dispatch system, one or more search queries; and

searching responder systems from at least two of the jurisdictions; and

providing a search result based on a search of the responder systems.

12. A system, comprising:

a dispatch system implemented on one or more computer systems, wherein the dispatch system comprises one or more web-enabled dispatch devices, wherein the dispatch system is configured to implement;

receiving information relating to one or more events, occurrences, or locations; and

dispatching responders from two or more different jurisdictions to at least one of the events, occurrences, or locations;

wherein at least one of the responders is dispatched through a agency system of a responder agency of a first jurisdiction, wherein at least one other of the responders is dispatched through an agency system of a responder agency of a second jurisdiction,

wherein at least one of the responders is dispatched through the web-enabled dispatch device over the internet.

13. (canceled)

14. A method of managing responder agency resources, comprising:

receiving, by a dispatch system, information relating to one or more events, occurrences, or locations;

applying, by the dispatch system, one or more rules for allocating resources, wherein at least one of the rules comprises a rule for optimization of responders among at least two of the jurisdictions; and

dispatching, by the dispatch system, based on the rules applied by the dispatch system, responders from two or more different jurisdictions for at least one of the events, occurrences, or locations,

wherein at least one of the responders is dispatched through a system of a responder agency of a first jurisdiction, wherein at least one other of the responders is dispatched through an agency system of a responder agency of a second jurisdiction.

15. The method of claim 14, wherein at least one of the responders is dispatched through a web-enabled call management module over the internet.

16. The method of claim 15, wherein at least one of the rules for optimization of responders among at least two of the jurisdictions.

17. The method of claim 14, wherein at least one of the events, occurrences, or locations is a possible crime incident, wherein at least one the responders is a police officer.

18. The method of claim 14, wherein at least one of the events, occurrences, or locations is a fire, wherein at least one the responders is a firefighter.

19. The method of claim 14, wherein at least one of the events, occurrences, or locations is an accident, wherein the responders comprise emergency medical personnel.

22. The method of claim 14, wherein at least one of the dispatches is made from a web-based dispatcher device to one or more of the responders over the web.

23. The method of claim 14, further comprising:

receiving, by the dispatch system, one or more search queries; and

searching responder systems from at least two of the jurisdictions; and

providing a search result based on a search of the responder systems.

20-21. -21. (canceled)

24-37. -37. (canceled)