METHOD FOR USER TRAINING OF INFORMATION DIALOGUE SYSTEM

• US 20150254061A1
• Filed: 05/26/2015
• Published: 09/10/2015
• Est. Priority Date: 11/28/2012
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Ooo "Speaktoit"
• Inventors: Gelfenbeyn, Ilya Genadevich, Gelfenbeyn, Olga Aleksandrovna, Goncharuk, Artem, Platonov, Ilya Andreevich, Sirotin, Pavel Aleksandrovich
• Granted Patent: US 9,946,511 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 3/167 Audio in a user interface, e.g. using voice commands for navigating, audio feedback
• CPC Class Codes: G10L 13/00 Speech synthesis; Text to speech systems
• CPC Class Codes: G10L 15/063 Training
• CPC Class Codes: G10L 15/18 using natural language modelling
• CPC Class Codes: G10L 15/22 Procedures used during a speech recognition process, e.g. man-machine dialogue
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 2015/0638 Interactive procedures
• CPC Class Codes: G10L 2015/223 Execution procedure of a spoken command

Abstract

Provided is a method for user training of an information dialogue system. The method may include activating a user input subsystem, receiving a training request entered by the user, converting the training request into text by the user input subsystem, sending the text of the training request obtained as a result of the conversion to a dialogue module, processing the text of the training request by the dialogue module, forming a response to the training request by the dialogue module, and sending the response to the training request to the user. The response to the training request may be formed in a form of one or more of the following: a voice cue, a text, and an action performed by the information dialogue system.

Claims

1. A method for user training of an information dialogue system, the method comprising:

activating a user input subsystem;

receiving, by the user input subsystem, a training request, the training request being entered by a user;

converting, by the user input subsystem, the training request of the user into a text;

sending the text of the training request obtained as a result of the converting to a dialogue module;

processing, by the dialogue module, the text of the training request;

forming, by the dialogue module, a response to the training request, wherein the response to the training request is formed as one or more of the following;

a voice cue, a response text, and an action performed by the user input subsystem; and

sending the response to the training request to the user.

2. The method of claim 1, further comprising, after the sending the response to the training request, providing the response to the training request, wherein the providing the response to the training request includes one or more of the following:

displaying the response to the training request and reproducing the response to the training request.

3. The method of claim 2, further comprising, after the providing the response to the training request, one or more of the following:

forming recommendations concerning editing training requests;

displaying the recommendations on editing the training requests; and

reproducing the recommendations on editing the training requests.

4. The method of claim 1, further comprising, after the processing of the text of the training request by the dialogue module and before the forming of the response to the training request by the dialogue module:

forming, by the dialogue module, a clarification request or a confirmation request;

sending the clarification request or the confirmation request to the user;

providing the clarification request or the confirmation request, wherein the providing the clarification request or the confirmation request includes one or more of the following;

displaying the clarification request or the confirmation request and reproducing the clarification request or the confirmation request;

receiving a response to the clarification request or the confirmation request, the response to the clarification request or the confirmation request being entered by the user;

converting the response to the clarification request or the confirmation request into the text by the user input subsystem;

sending the text of the response to the clarification request or the confirmation request obtained as a result of the converting to the dialogue module;

processing, by the dialogue module, the text of the response to the clarification request or the confirmation request.

5. The method of claim 4, further comprising, after the receiving of the training request and the response to the clarification request or the confirmation request, providing a confirmation response, wherein the providing of the confirmation response includes one or more of the following:

displaying the confirmation response and reproducing the confirmation response.

6. The method of claim 4, wherein the training request and the response to the clarification request or the confirmation request are entered by one or more of the following:

a voice command and a keyboard.

7. The method of claim 4, wherein the reproducing the response to the training request and the clarification request or the confirmation request is performed by a voice generation and recognition subsystem.

8. The method of claim 4, wherein the providing the response to the training request and the clarification request or the confirmation request is performed by one or more of the following:

the voice cue and displaying of a text of the clarification request or the confirmation request on a display.

9. The method of claim 4, wherein the response to the training request and the clarification request or the confirmation request include additional metadata.

10. The method of claim 9, wherein the additional metadata include instructions forwarded to additional systems and subsystems.

11. An information dialogue system, the system comprising:

a user input subsystem operable to;

receive a training request, the training request being entered by a user;

convert the training request into a text; and

send the text of the training request obtained as a result of the converting to a dialogue module; and

the dialogue module in communication with the user input subsystem, the dialogue module being operable to;

process the text of the training request;

form a response to the training request, wherein the response to the training request is formed as one or more of the following;

a voice cue, a response text, and an action performed by the user input subsystem; and

send the response to the training request to the user.

12. The system of claim 11, wherein, after sending the response to the training request, the dialogue module is further operable to provide the response to the training request, wherein the response to the training request is provided using one or more of the following:

displaying the response to the training request and reproducing the response to the training request.

13. The system of claim 12, wherein, after the providing the response to the training request, the dialogue module is further operable to:

form recommendations concerning editing of training requests;

display the recommendations concerning editing the training requests; and

reproduce the recommendations concerning editing the training requests.

14. The system of claim 11, wherein, after the processing the text of the training request and before the forming the response to the training request, the dialogue module is further operable to:

form a clarification request or a confirmation request;

send the clarification request or the confirmation request to the user;

provide the clarification request or the confirmation request, wherein the clarification request or the confirmation request is provided using one or more of the following;

displaying the clarification request or the confirmation request and reproducing the clarification request or the confirmation request;

receive a response to the clarification request or the confirmation request, the response to the clarification request or the confirmation request being entered by the user; and

process the text of the response of the user to the clarification request or the confirmation request, wherein the user input subsystem is further operable to;

convert the response to the clarification request or the confirmation request into the text; and

send the text of the response to the clarification request or the confirmation request obtained as a result of the converting to the dialogue module.

15. The system of claim 14, wherein, after the receiving of the training request and the response to the clarification request or the confirmation request by the user, the dialogue module is further operable to provide a confirmation response, wherein the confirmation response is provided using one or more of the following:

displaying the confirmation response and reproducing the confirmation response.

16. The system of claim 14, wherein the training request and the response to the clarification request or the confirmation request are entered using one or more of the following:

a voice command and a keyboard.

17. The system of claim 14, further comprising a voice generation and recognition subsystem, wherein the voice generation and recognition subsystem is operable to reproduce the response to the training request and the clarification request or the confirmation request.

18. The system of claim 14, wherein the response to the training request and the clarification request or the confirmation request are provided by one or more of the following:

the voice cue and displaying a text of the clarification request or the confirmation request on a display.

19. The system of claim 14, wherein the response to the training request and the clarification request or the confirmation request includes additional metadata.

20. The system of claim 19, wherein the additional metadata includes instructions forwarded to additional systems and subsystems.