SYSTEM AND METHOD FOR RECEIVING COMMUNICATIONS AND PROVIDING ALERTS

• US 20150261933A1
• Filed: 03/13/2015
• Published: 09/17/2015
• Est. Priority Date: 03/13/2014
• Status: Abandoned Application

• Current Assignee: Medigram, Inc.
• Original Assignee: Medigram, Inc.
• Inventors: Larkin, Eric, Chiu, Michael
• Application Number:
  US14/658,093
• Publication Number:
  US 20150261933A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 80/00 ICT specially adapted for facilitating communication between medical practitioners or patients, e.g. for collaborative diagnosis, therapy or health monitoring
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/043 using or handling presence information
• CPC Class Codes: H04L 51/08 Annexed information, e.g. attachments
• CPC Class Codes: H04L 51/10 Multimedia information
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]

Abstract

A messaging platform is configured to communicate with a messaging client installed on a mobile communication device via a compact dedicated device (CDD). Messages that are intended for the mobile communication device are first transmitted to the CDD via a paging system instead of directly to the mobile communication device. The CDD is configured to forward the messages to the mobile communication device while providing alerts to the caregiver associated with the mobile communication device.

Claims

1. A system, comprising:

a messaging platform comprising at least one application server and configured to;

receive a first message intended for a first device of a first caregiver; and

broadcast the first message over a paging system;

a first dedicated compact device (CDD) associated with the first device of the first caregiver, wherein the first CDD comprises a long range radio frequency (RF) system and a short range RF system, and is configured to;

receive, using the long range RF system, the first message broadcast by the messaging platform over the paging system;

transmit, using the short range RF system, the first message to the first device of the first caregiver; and

provide an alert to the first caregiver based on an alert rule; and

a first messaging client associated with the first caregiver and is installed on the first device of the first caregiver, wherein the first messaging client is configured to;

receive the first message from the first CDD; and

provide at least a portion of the first message to the first caregiver.

2. The system as recited in claim 1, wherein the first CDD is associated with a first pager identifier.

3. The system as recited in claim 1, wherein the messaging platform is further configured to:

store a device map correlating a first pager identifier of the first CDD to the first device of the first caregiver, and a second pager identifier of a second CDD to a second device of a second caregiver;

determine, based at least in part on the device map, that the first pager identifier corresponds to the first device that is a intended target device of the message; and

broadcast the first message with the first pager identifier of the first CDD.

4. The system as recited in claim 3, wherein the first CDD is configured to transmit the first message to the first device of the first caregiver in response to a determination that the first message is transmitted with the first pager identifier.

5. The system as recited in claim 3, wherein the first CDD is configured to:

receive, using the long range RF system, a second message broadcast by the messaging platform over the paging system;

determine that the second message is transmitted with a second pager identifier that does not match the first pager identifier associated with the first CDD; and

in response to the determination that the second message is transmitted with the second pager identifier, disregard the second message.

6. The system as recited in claim 1, wherein the alert rule is configured by the first caregiver.

7. The system as recited in claim 1, wherein the alert rule includes always providing an alert to the first caregiver in response to receiving a message from the messaging platform.

8. The system as recited in claim 1, wherein the alert rule includes providing an alert to the first caregiver in response to detecting that the message is not successfully transmitted to the first device of the first caregiver within a predetermined amount of time.

9. The system as recited in claim 1, wherein the alert rule includes transmitting the message to the first device of the first caregiver without providing an alert to the first caregiver.

10. The system as recited in claim 1, wherein the short range RF system comprises a near field communication (NFC) system.

11. The system as recited in claim 1, wherein the short range RF system comprises a Bluetooth system.

12. The system as recited in claim 1, wherein the CDD further comprises an audio connector and is configured to connect to the first device of the first caregiver via the audio connector.

13. The system as recited in claim 1, wherein the CDD is further configured to store the first message prior to transmitting the first message to the first device of the first caregiver.

14. The system as recited in claim 1, wherein the CDD is further configured to delete the first message in response to successfully transmitting the first message to the first device of the first caregiver.

15. The system as recited in claim 1, wherein the alert comprises at least one of the following:

an audio alert, a tactile alert, and a visual alert.

16. The system as recited in claim 1, wherein the messaging platform is further configured to encrypt the first message.

17. The system as recited in claim 16, wherein the CDD is configured to transmit the encrypted first message to the first device of the first user.

18. The system as recited in claim 16, wherein the first messaging client is provisioned with a key to decrypt the first message and the first CDD is not provisioned with the key to decrypt the first message.

19. The system as recited in claim 18, wherein the first messaging client is configured to use the key to decrypt the encrypted first message received from the first CDD.

20. A system, comprising:

a messaging platform comprising at least one application server and configured to;

receive a first message intended for a first device of a first caregiver;

transmit the first message; and

broadcast a notification corresponding to the first message over a paging system;

a first dedicated compact device (CDD) associated with the first device of the first caregiver, wherein the first CDD comprises a long range radio frequency (RF) system and a short range RF system, and is configured to;

receive, using the long range RF system, the notification corresponding to the first message broadcast by the messaging platform over the paging system; and

provide an alert to the first caregiver in response to the receiving the notification; and

a first messaging client associated with the first caregiver and is installed on the first device of the first caregiver, wherein the first messaging client is configured to;

receive the first message from the messaging platform; and

provide at least a portion of the first message to the first caregiver.

21. The system as recited in claim 20, wherein the messaging platform is further configured to encrypt the first message prior to transmitting the first message.

22. The system as recited in claim 21, wherein the first messaging client is provisioned with a key to decrypt the first message.

23. The system as recited in claim 22, wherein the first messaging client is further configured to use the key to decrypt the encrypted first message received from the messaging platform.