Increased Visibility During Order Management in a Network-Based Supply Chain Environment

• US 20150269617A1
• Filed: 06/05/2015
• Published: 09/24/2015
• Est. Priority Date: 11/22/1999
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Mikurak, Michael G.
• Granted Patent: US 9,922,345 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 30/0256 User search
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A system, method and article of manufacture are provided for a first business entity to provide a network-based supply chain framework for collaborative order management between at least a second and a third independent business entity, such as a service provider, vendor, reseller, manufacturer and the like. A request for an order is received over a network with an automated system, from at least a second business entity. The order is transmitted over a network, with an automated system, to at least the third business entity. Information is received from the third business entity relating to a status of completion of the order by the third business entity using a network. The progress in completing the order is tracked based on the information received from the third business entity. Progress reports from the tracking are generated periodically; and transmitted to the second business entity using the network.

Claims

1. (canceled)

2. A computer implemented method comprising:

receiving, from a user associated with a user device, a request for food items available for purchase over a network;

obtaining, for a particular food item available for purchase over the network, a default set of features of the food item, wherein the default set of features is a subset of a features of the food item that are available for purchase over the network;

generating a presentation of the food item having the default set of features, the presentation comprising an image of the food item having the default set of features;

providing the presentation of the food item to the user device for presentation to the user;

receiving, from the user, a selection of or more additional available features of the food item; and

updating the presentation to include the one or more selected additional available features of the food item.

3. The method of claim 2, wherein obtaining the default set of features of the food item comprises obtaining the default set of features from a user profile of the user.

4. The method of claim 3, comprising generating the user profile for the user based on one or more of input from the user, previous purchases by the user, and previous searches by the user.

5. The method of claim 2, wherein generating the presentation of the food item comprises generating a presentation having respective images of available features of the food item.

6. The method of claim 5, wherein generating the presentation comprises:

determining that one or more features of the food item are unavailable for the user; and

generating a presentation that omits respective images of unavailable features of the food item.

7. The method of claim 2, comprising:

determining a geographic location of the user; and

determining a price for a food item having the default set of features and the one or more selected additional available features at the geographic location of the user,

wherein updating the presentation comprises updating the presentation to include the determined price for the food item having the default set of features and the one or more selected additional available features at the geographic location of the user.

8. The method of claim 2 comprising:

generated a saved configuration comprising the set of default features and the one or more selected additional features for the food item; and

associating the saved configuration with a user profile of the user.

9. The method of claim 2, comprising:

determining one or more advertisements related to the food item and related to a user profile of the user; and

providing the one or more advertisements for presentation to the user.

10. The method of claim 2, comprising:

receiving an indication that the user has submitted payment for the food item; and

providing the indication to a provider of the food item for processing.

11. A system comprising:

one or more computers and one or more storage devices storing instructions that are operable, when executed by the one or more computers, to cause the one or more computers to perform operations comprising;

receiving, from a user associated with a user device, a request for food items available for purchase over a network;

obtaining, for a particular food item available for purchase over the network, a default set of features of the food item, wherein the default set of features is a subset of a features of the food item that are available for purchase over the network;

generating a presentation of the food item having the default set of features, the presentation comprising an image of the food item having the default set of features;

providing the presentation of the food item to the user device for presentation to the user;

receiving, from the user, a selection of or more additional available features of the food item; and

updating the presentation to include the one or more selected additional available features of the food item.

12. The system of claim 11, wherein obtaining the default set of features of the food item comprises obtaining the default set of features from a user profile of the user.

13. The system of claim 12, wherein the operations comprise generating the user profile for the user based on one or more of input from the user, previous purchases by the user, and previous searches by the user.

14. The system of claim 11, wherein generating the presentation of the food item comprises generating a presentation having respective images of available features of the food item.

15. The system of claim 14, wherein generating the presentation comprises:

determining that one or more features of the food item are unavailable for the user; and

generating a presentation that omits respective images of unavailable features of the food item.

16. The system of claim 11, wherein the operations comprise:

determining a geographic location of the user; and

determining a price for a food item having the default set of features and the one or more selected additional available features at the geographic location of the user,

wherein updating the presentation comprises updating the presentation to include the determined price for the food item having the default set of features and the one or more selected additional available features at the geographic location of the user.

17. The system of claim 11 wherein the operations comprise:

generated a saved configuration comprising the set of default features and the one or more selected additional features for the food item; and

associating the saved configuration with a user profile of the user.

18. The system of claim 11, wherein the operations comprise:

determining one or more advertisements related to the food item and related to a user profile of the user; and

providing the one or more advertisements for presentation to the user.

19. The system of claim 11, wherein the operations comprise:

receiving an indication that the user has submitted payment for the food item; and

providing the indication to a provider of the food item for processing.

20. A computer program product, encoded on one or more non-transitory computer storage media, comprising instructions that when executed by one or more computers cause the one or more computers to perform operations comprising:

receiving, from a user associated with a user device, a request for food items available for purchase over a network;

obtaining, for a particular food item available for purchase over the network, a default set of features of the food item, wherein the default set of features is a subset of a features of the food item that are available for purchase over the network;

generating a presentation of the food item having the default set of features, the presentation comprising an image of the food item having the default set of features;

providing the presentation of the food item to the user device for presentation to the user;

receiving, from the user, a selection of or more additional available features of the food item; and

updating the presentation to include the one or more selected additional available features of the food item.

21. The computer program product of claim 20, wherein obtaining the default set of features of the food item comprises obtaining the default set of features from a user profile of the user.

22. The computer program product of claim 21, wherein the operations comprise generating the user profile for the user based on one or more of input from the user, previous purchases by the user, and previous searches by the user.

23. The computer program product of claim 20, wherein generating the presentation of the food item comprises generating a presentation having respective images of available features of the food item.

24. The computer program product of claim 23, wherein generating the presentation comprises:

determining that one or more features of the food item are unavailable for the user; and

generating a presentation that omits respective images of unavailable features of the food item.

25. The computer program product of claim 20, wherein the operations comprise:

determining a geographic location of the user; and

determining a price for a food item having the default set of features and the one or more selected additional available features at the geographic location of the user,

wherein updating the presentation comprises updating the presentation to include the determined price for the food item having the default set of features and the one or more selected additional available features at the geographic location of the user.

26. The computer program product of claim 20 wherein the operations comprise:

generated a saved configuration comprising the set of default features and the one or more selected additional features for the food item; and

associating the saved configuration with a user profile of the user.

27. The computer program product of claim 20, wherein the operations comprise:

determining one or more advertisements related to the food item and related to a user profile of the user; and

providing the one or more advertisements for presentation to the user.

28. The computer program product of claim 20, wherein the operations comprise:

receiving an indication that the user has submitted payment for the food item; and

providing the indication to a provider of the food item for processing.