Mobile Network for On-site Management of an Event

• US 20150271631A1
• Filed: 03/20/2014
• Published: 09/24/2015
• Est. Priority Date: 03/20/2014
• Status: Abandoned Application

• Current Assignee: Eventbrite Incorporated (Eventbrite)
• Original Assignee: Eventbrite Incorporated (Eventbrite)
• Inventors: Porter, Sean William
• Application Number:
  US14/221,223
• Publication Number:
  US 20150271631A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G07B 15/00 Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points handling coins or valuable papers, e.g. banknotes, G07D; apparatus for vending or hiring articles or services activated by coins, credit cards, paper currency or the like G07F7/00, G07F17/00
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services

Abstract

In one embodiment, a method includes by one or more processors associated with a first mobile check-in device, the first mobile check-in device being associated with a first check-in location of a multiple of check-in locations at a venue for an event: receiving, by one or more of the processors, an event attendee list associated with the event, the event attendee list identifying, for each of a multiple of attendees of the event: an attendee identifier associated with the attendee; and whether the attendee is checked-in or not checked-in; checking-in, by one or more of the processors, one or more attendees with the first mobile check-in device, wherein checking-in an attendee includes: receiving an indication that the attendee has arrived at the event; updating the check-in status of the attendee in the event attendee list to identify that the attendee is checked-in at the first check-in location associated with the first mobile check-in device; transmitting, by one or more of the processors, to a second mobile check-in device a first updated event attendee list identifying the attendees checked-in with the first mobile check-in device; and receiving, by one or more of the processors, from the second mobile check-in device a second updated event attendee list that identifies one or more attendees who have checked-in with the second mobile check-in device.

Claims

1. A method comprising, by one or more processors associated with a first mobile check-in device, the first mobile check-in device being associated with a first check-in location of a plurality of check-in locations at a venue for an event:

receiving, by one or more of the processors, an event attendee list associated with the event, the event attendee list identifying, for each of a plurality of attendees of the event;

an attendee identifier associated with the attendee; and

whether the attendee is checked-in or not checked-in;

checking-in, by one or more of the processors, one or more attendees with the first mobile check-in device, wherein checking-in an attendee comprises;

receiving an indication that the attendee has arrived at the event;

updating the check-in status of the attendee in the event attendee list to identify that the attendee is checked-in at the first check-in location associated with the first mobile check-in device;

transmitting, by one or more of the processors, to a second mobile check-in device a first updated event attendee list identifying the attendees checked-in with the first mobile check-in device; and

receiving, by one or more of the processors, from the second mobile check-in device a second updated event attendee list that identifies one or more attendees who have checked-in with the second mobile check-in device.

2. The method of claim 1, wherein the first mobile check-in device is not communicatively connected to a gatekeeper system of an event organizer of the event, and wherein the second mobile check-in device is communicatively connected to the gatekeeper system.

3. The method of claim 2, further comprising:

transmitting, by one or more of the processors, to the gatekeeper system a request to associate with the gatekeeper system; and

receiving, by one or more of the processors, from the gatekeeper system an access token and the event attendee list associated with the event.

4. The method of claim 3, wherein the request is transmitted to the gatekeeper system via the second mobile check-in device, and wherein the access token and the event attendee list are received from the gatekeeper system via the second mobile check-in device.

5. The method of claim 2, wherein the gatekeeper system is communicatively connected to an event management system.

6. The method of claim 2, further comprising:

receiving, by one or more of the processors, from the gatekeeper system via the second mobile check-in device one or more event listings, wherein each event listing corresponds to the event; and

selecting, by one or more users of the first mobile check-in device, a first event listing from the one or more event listings, wherein the first event listing corresponds to the event.

7. The method of claim 6, further comprising:

transmitting, by one or more of the processors, to the gatekeeper system via the second mobile check-in device a request for an event attendee list associated with the first event listing in response to the selection of the first event listing.

8. The method of claim 2, wherein:

the event organizer has a first set of privileges associated with the event on the gatekeeper system; and

each of the first and second mobile check-in devices has a second set of privileges associated with the event on the gatekeeper system, wherein the second set of privileges is a subset of the first set of privileges.

9. The method of claim 1, wherein the first mobile check-in device is not communicatively connected to an event management system, and wherein the second mobile check-in device is communicatively connected to the event management system.

10. The method of claim 1, further comprising:

transmitting, by one or more of the processors, to the gatekeeper system via the second mobile check-in device the first updated event attendee list.

11. The method of claim 1, further comprising:

periodically transmitting, by one or more of the processors, to the second mobile check-in device the first updated event attendee list identifying the one or more attendees checked-in with the first mobile check-in device; and

periodically receiving, by one or more of the processors, from the second mobile check-in device the second updated event attendee list that identifies one or more attendees who have checked-in with the second mobile check-in device.

12. The method of claim 11, wherein periodically transmitting and periodically receiving occurs after a number of checked-in attendees has reached a threshold.

13. The method of claim 1, wherein each of the first and second mobile check-in devices comprises an embedded-database engine, and wherein the event attendee list is a complete structured query language client-side database that is stored on the first and second mobile check-in devices, and executable by the embedded-database engine.

14. The method of claim 1, wherein the event attendee list further identifies, for each of the plurality of attendees of the event:

a ticket identifier associated with a ticket for the event, the ticket being associated with the attendee.

15. The method of claim 14, wherein the ticket identifier is a barcode, a 2D barcode, or QR code.

16. The method of claim 1, wherein the attendee identifier is a name or an email address of the attendee.

17. The method of claim 1, wherein receiving the indication that the attendee has arrived at the event comprises:

receiving an attendee identifier at the first mobile check-in device;

searching the event attendee list for the attendee identifier; and

identifying the attendee corresponding to the attendee identifier from the event attendee list.

18. The method of claim 1, wherein receiving the indication that the attendee has arrived at the event comprises:

scanning the ticket for the ticket identifier associated with the ticket for the event; and

identifying the attendee based on the ticket identifier.

19. The method of claim 1, wherein checking-in the attendee further comprises:

receiving, at the first mobile check-in device, payment from the attendee; and

updating the event attendee list to include the attendee.

20. A system comprising:

a gatekeeper system comprising;

a router;

a switch; and

one or more gatekeeper computing servers for managing ticket information for a plurality of attendees of an event, the one or more gatekeeper computing servers being connected to the switch;

one or more wireless access points, wherein each wireless access point is connected to the switch; and

one or more at least a first and a second mobile check-in devices for checking in the plurality of attendees of the event, wherein each of the first and the second mobile check-in devices is located at one of a plurality of check-in locations at a venue for the event, and wherein at least one of the mobile check-in devices is connected by a wireless connection to the wireless access points, the first mobile check-in device further comprise;

one or more first memories for storing a first set of instructions; and

one or more first processors operable, upon execution of the first set of instructions, to;

receive an event attendee list associated with the event, the event attendee list identifying, for each of the plurality of attendees of the event;

an attendee identifier associated with the attendee; and

whether the attendee is checked-in or not checked-in;

check-in one or more attendees, wherein checking-in an attendee comprises;

receiving an indication that the attendee has arrived at the event;

updating the check-in status of the attendee in the event attendee list to identify that the attendee is checked-in at the first check-in location associated with the first mobile check-in device;

transmit to the second mobile check-in device a first updated event attendee list identifying the attendees checked-in with the first mobile check-in device; and

receive from the second mobile check-in device a second updated event attendee list that identifies one or more attendees who have checked-in with the second mobile check-in device.