METHOD FOR CATEGORIZING OPEN-ENDED COMMENTS

• US 20150278337A1
• Filed: 03/26/2014
• Published: 10/01/2015
• Est. Priority Date: 03/26/2014
• Status: Active Grant

• Current Assignee: Gene Cook Hall, Lee Parnell, Mahalingeshwara Bhat Saravu
• Original Assignee: Gene Cook Hall, Lee Parnell, Mahalingeshwara Bhat Saravu
• Inventors: HALL, GENE COOK, SARAVU, MAHALINGESHWARA BHAT, PARNELL, LEE
• Granted Patent: US 9,443,000 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 40/169 Annotation, e.g. comment data or footnotes
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

Some embodiments include a novel method for categorizing open-ended comments. The method relies on a person who originally made a comment to put the comment into a category. In some embodiments, the method receives a comment in response to an open-ended question, displays a set of categories that have been evaluated and determined to be likely to match a category for the received comment, receives a respondent-determined category for the comment, and categorizes the comment based on the respondent-determined category. This captures the category immediately after the comment is made with a high degree of accuracy.

Claims

1. A non-transitory computer readable medium storing a program which when executed by at least one processing unit of a computing device categorizes comments, said program comprising sets of instructions for:

receiving a comment related to an open-ended question;

evaluating a pool of categories to identify a set of categories to which the received comment is a likely match;

receiving a selection of at least one particular category from the identified set of categories; and

categorizing the received comment in the particular category.

2. The non-transitory computer readable medium of claim 1, wherein the program further comprises a set of instructions for entering a set of categories to start the pool of categories.

3. The non-transitory computer readable medium of claim 1, wherein the received comment is associated with a respondent.

4. The non-transitory computer readable medium of claim 3, wherein the set of instructions for receiving the selection of the particular category comprises a set of instructions for receiving a user input for the selection from the respondent.

5. The non-transitory computer readable medium of claim 1, wherein the set of instructions for receiving the selection of the particular category comprises a set of instructions for receiving a user input to enter a new category.

6. The non-transitory computer readable medium of claim 5, wherein the selected particular category is the new category.

7. The non-transitory computer readable medium of claim 5, wherein the program further comprises a set of instructions for adding the new category to the pool of categories.

8. The non-transitory computer readable medium of claim 1, wherein each selected particular category is a category identified as a likely match for the received comment.

9. The non-transitory computer readable medium of claim 8, wherein each selection of a particular category is received as a selection from a respondent associated with the received comment.

10. The non-transitory computer readable medium of claim 1, wherein the program further comprises a set of instructions for determining the next respondent to proceed with categorizing comments.