EMERGENCY SERVICES DISPATCH SYSTEM WITH DYNAMIC ROSTERING OF RESOURCES

• US 20150278732A1
• Filed: 03/27/2014
• Published: 10/01/2015
• Est. Priority Date: 03/27/2014
• Status: Abandoned Application

• Current Assignee: Cadmium Solutions, LLC
• Original Assignee: Cadmium Solutions, LLC
• Inventors: FIEDLER, GERHARD, FUENTES, GUILLERMO
• Application Number:
  US14/227,324
• Publication Number:
  US 20150278732A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/06312 Adjustment or analysis of established resource schedule, e.g. resource or task levelling, or dynamic rescheduling
• CPC Class Codes: G06Q 50/26 Government or public services business processes related to the transportation industry G06Q50/40

Abstract

A computer-aided dispatch (CAD) system that enables dynamic rostering of emergency services resources is disclosed. The CAD system includes a server system accessible by a plurality of access devices. The server system presents a plurality of web pages that enable a plurality of users using the access devices to: create a transfer order for a transfer event; create a virtual unit to fulfill the transfer order, wherein the virtual unit identifies one or more resource types required for the transfer event; and then roster the virtual unit by assigning one or more specific resources associated with the required resource types, whereby the assigned specific resources are dispatched to the transfer event.

Claims

1. A system that enables a user to pre-plan for a transfer event and then dynamically assign emergency services resources to the transfer event at a time of dispatch, comprising:

a plurality of access devices; and

a computer-aided dispatch (CAD) system accessible by the access devices, wherein the CAD system presents a plurality of web pages that enable a plurality of users using the access devices to;

configure a plurality of emergency services resources for storage in a database;

create a plurality of transfer orders each of which defines a plurality of required criteria for a transfer event, wherein the transfer event comprises transfer of a patient from a start location to an end location on a specified date and at a specified time, wherein the required criteria comprises the start location for the transfer event, the end location for the transfer event, and the specified date and time for the transfer event, wherein each created transfer order is stored in the database;

create a virtual unit to fulfill each transfer order, wherein the virtual unit identifies one or more resource types required for the transfer event and does not identify any of the emergency services resources stored in the database, wherein each created virtual unit is stored in the database; and

then

roster each virtual unit with one or more of the emergency services resources stored in the database that are associated with the required resource types identified in the virtual unit so as to create a rostered unit for the transfer event, whereby a dispatch notice is sent to at least one of the emergency services resources in the rostered unit.

2. The system of claim 1, wherein each of the access devices runs a web browser application that enables access to the CAD system over the Internet, whereby each of the access devices communicates with the CAD system using the web browser application.

3. The system of claim 1, wherein the users comprise a plurality of dispatchers.

4. The system of claim 1, wherein each of the resource types comprises one of a personnel type, a vehicle type, and an equipment type.

5. The system of claim 1, wherein the virtual unit is created by selecting the one or more resource types required for the transfer event from a list of resource types.

6. The system of claim 5, wherein the resource types on the list are configured by one or more system administrators using one or more of the access devices.

7. The system of claim 1, wherein the virtual unit is rostered by selecting the one or more of the emergency services resources from a list of available emergency services resources.

8. The system of claim 7, wherein the emergency services resources in the rostered unit are assigned on the fly to the transfer event.

9. The system of claim 7, wherein the available emergency services resources on the list do not contain a restriction on availability in relation to the transfer event.

10. The system of claim 9, wherein the restriction on availability comprises one of a geographic restriction, a time restriction, a qualification restriction, and combinations thereof.

11. The system of claim 1, wherein all data used to create the transfer order, create the virtual unit and roster the virtual unit is stored in a single database.

12. A method for dynamic rostering of emergency services resources via remote access to a computer-aided dispatch (CAD) system by a plurality of access devices, comprising:

presenting, by the CAD system, a plurality of web pages that enable configuration by at least one of the access devices of a plurality of emergency services resources;

storing the emergency services resources in a database;

presenting, by the CAD system, a plurality of web pages that enable creation by at least one of the access devices of a plurality of transfer orders each of which defines a plurality of required criteria for a transfer event;

storing each transfer order in the database;

presenting, by the CAD system, a plurality of web pages that enable creation by at least one of the access devices of a virtual unit to fulfill each transfer order, wherein the virtual unit identifies one or more resource types required for the transfer event and does not identify any of the emergency services resources stored in the database;

storing each virtual unit in the database;

presenting, by the CAD system, a plurality of web pages that enable rostering by at least one of the access devices of each virtual unit with one or more of the emergency services resources stored in the database that are associated with the required resource types identified in the virtual unit so as to create a rostered unit for the transfer event;

storing each rostered unit in the database; and

sending, by the CAD system, a dispatch notice to at least one of the emergency services resources in the rostered unit.

13. The method of claim 12, wherein each of the resource types comprises one of a personnel type, a vehicle type, and an equipment type.

14. The method of claim 12, wherein the virtual unit is created by selecting the one or more resource types required for the transfer event from a list of resource types.

15. The method of claim 14, further comprising the step of presenting, by the CAD system, a plurality of web pages that enable configuration of the resource types on the list.

16. The method of claim 12, wherein the virtual unit is rostered by selecting the one or more of the emergency services resources from a list of available emergency services resources.

17. The method of claim 16, wherein the emergency services resources in the rostered unit are assigned on the fly to the transfer event.

18. The method of claim 16, wherein the available emergency services resources on the list do not contain a restriction on availability in relation to the transfer event.

19. The method of claim 18, wherein the restriction on availability comprises one of a geographic restriction, a time restriction, a qualification restriction, and combinations thereof.

20. The method of claim 12, wherein all data used to create the transfer order, create the virtual unit and roster the virtual unit is stored in a single database.

21. A computer-aided dispatch (CAD) system that enables a user to pre-plan for a transfer event and then dynamically assign emergency services resources to the transfer event at a time of dispatch, comprising

a database server that maintains a single database;

and

an application server in communication with the database server; and

a web server in communication with the application server, wherein the web server presents a plurality of web pages that enable a plurality of remote users using a plurality of access devices to;

configure a plurality of emergency services resources for storage in the database;

create a plurality of transfer orders each of which defines a plurality of required criteria for a transfer event, wherein each created transfer order is stored in the database;

create a virtual unit to fulfill each transfer order, wherein the virtual unit identifies one or more resource types required for the transfer event and does not identify any of the emergency services resources stored in the database, wherein each created virtual unit is stored in the database; and

then

roster each virtual unit with one or more of the emergency services resources stored in the database that are associated with the required resource types identified in the virtual unit so as to create a rostered unit for the transfer event, whereby a dispatch notice is sent to at least one of the emergency services resources in the rostered unit.

22. The CAD system of claim 21, wherein each of the remote users accesses the web pages using an access device running a web browser application that enables access to the web server over the Internet, whereby each of the access devices communicates with the web server using the web browser application.

23. The CAD system of claim 21, wherein the remote users comprise a plurality of dispatchers.

24. The CAD system of claim 21, wherein each of the resource types comprises one of a personnel type, a vehicle type, and an equipment type.

25. The CAD system of claim 21, wherein the virtual unit is created by selecting the one or more resource types required for the transfer event from a list of resource types.

26. The CAD system of claim 25, wherein the web server presents a plurality of web pages that enable one or more system administrators to configure the resource types on the list.

27. The CAD system of claim 21, wherein the virtual unit is rostered by selecting the one or more of the emergency services resources from a list of available emergency services resources.

28. The CAD system of claim 27, wherein the emergency services resources in the rostered unit are assigned on the fly to the transfer event.

29. The CAD system of claim 27, wherein the available emergency services resources on the list do not contain a restriction on availability in relation to the transfer event.

30. The CAD system of claim 29, wherein the restriction on availability comprises one of a geographic restriction, a time restriction, a qualification restriction, and combinations thereof.