SYSTEMS AND METHODS FOR MANAGING DISTRIBUTED SALES, SERVICE AND REPAIR OPERATIONS

• US 20150278771A1
• Filed: 03/25/2014
• Published: 10/01/2015
• Est. Priority Date: 03/25/2014
• Status: Abandoned Application

• Current Assignee: Milman, David
• Original Assignee: Milman, David
• Inventors: Milman, David
• Application Number:
  US14/225,395
• Publication Number:
  US 20150278771A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 30/0639 Item locations

Abstract

The systems and methods of the present disclosure are generally related to managing distributed sales, service and repair operations. In particular, the systems and methods of the present disclosure relate to managing a distributed network of sales, service and/or repair operations that include automated features.

Claims

1. A computer implemented method for establishing a client account with a provider, the method comprising:

receiving, at a processor of a computer system, client personal data, wherein the client personal data is representative of client personal information;

receiving, at the processor of a computer system, client device data, from a particular client device via a network adaptor of the particular client device, wherein the client device data is representative of a unique identifier of the particular client device;

generating, using the processor of the computer system, client subscription data, wherein the client subscription data is based, at least in part, on the client device data; and

generating, using the processor of the computer system, client account data, wherein the client account data is based, at least in part, on the client personal data and the client subscription data.

2. The method of claim 1, wherein the client personal data is based on at least one of data representative of a client identity and/or data representative of a client financial account.

3. The method of claim 1, further comprising:

generating, using a processor of a client device, the client personal data based on client personal information that is entered via a client user interface, wherein the processor of the client device generates a display of the client user interface on a display device of the client device; and

transmitting, using the processor of the client device, the client personal data from the client device to the processor of the computer system.

4. The method of claim 1, wherein the client device data is based on at least one of:

data representative of client device identifier selected from a client device mother board model number, data representative of a client device processor identification, data representative of a client device media access control (MAC) address, data representative of a client device memory serial number and/or data representative of a client device mother board serial number.

5. The method of claim 1, wherein the processor of the computer system automatically retrieves the client device data from the client device in response to client personal data being received at the processor of the computer system.

6. The method of claim 1, further comprising:

storing, using the processor of a computer system, the client account data within a client database.

7. The method of claim 1, further comprising:

receiving, at the processor of a computer system, second client device data, wherein the second client device data is representative of a unique identifier of a second client device; and

generating, using the processor of the computer system, second client subscription data, wherein the second client subscription data is based, at least in part, on the second client device data; and

generating, using the processor of the computer system, client account data, wherein the client account data is based, at least in part, on the client personal data, the client subscription data and the second client subscription data.

8. A computer system for generating and storing client account data, the computer system comprising:

a client personal data receiving module, stored on a memory of a central computer system, that, when executed by a processor of the central computer system, causes the processor of the central computer system to receive client personal data, wherein the client personal data is representative of client personal information;

a client device data receiving module, stored on the memory of the central computer system, that, when executed by the processor of the central computer system, causes the processor of the central computer system to receive, via a central computer system network adaptor, client device data, from a particular client device via a particular client device network adaptor, wherein the client device data is representative of a unique identifier of the particular client device and wherein the central computer system network adaptor and the particular client device network adaptor are communicatively coupled via a network;

a client subscription data generation module, stored on the memory of the central computer system, that, when executed by the processor of the central computer system, causes the processor of the central computer system to generate client subscription data, wherein the client subscription data is based, at least in part, on the client device data;

a client account data generation module, stored on the memory of the central computer system, that, when executed by the processor of the central computer system, causes the processor of the central computer system to generate client account data, wherein the client account data is based, at least in part, on the client personal data and the client subscription data;

a client account data storage module, stored on the memory of the central computer system, that, when executed by the processor of the central computer system, causes the processor of the remote computer system to store the client account data in a client database.

9. The computer system of claim 8, wherein the client personal data is based on at least one of data representative of a client identity and/or data representative of a client financial account.

10. The computer system of claim 8, further comprising:

a client user interface module, stored on a memory of a client device, that, when executed by a processor of the client device, causes the processor of the client device to generate a display of a client user interface on a display device of the client device;

receiving, within client personal information entry areas of the client user interface, client personal information via a client user input device;

a client personal data generation module, stored on the memory of the client device, that, when executed by the processor of the client device, causes the processor of the client device to generate client personal data based on the client personal information; and

a client personal data transmission module, stored on the memory of the client device, that, when executed by the processor of the client device, causes the processor of the client device to transmit the client personal data to the central computer system.

11. The computer system of claim 8, wherein the client device data is based on at least one of:

data representative of client device identifier selected from a client device mother board model number, data representative of a client device processor identification, data representative of a client device media access control (MAC) address, data representative of a client device memory serial number and/or data representative of a client device mother board serial number.

12. The computer system of claim 8, further comprising:

receiving, at the processor of the central computer system, second client device data, wherein the second client device data is representative of a unique identifier of a second client device; and

generating, using the processor of the central computer system, second client subscription data, wherein the second client subscription data is based, at least in part, on the second client device data; and

generating, using the processor of the central computer system, client account data, wherein the client account data is based, at least in part, on the client personal data, the client subscription data and the second client subscription data.

13. The computer system of claim 8, further comprising:

a user interface module, stored on the memory of the central computer system, that, when executed by the processor of the central computer system, causes the processor of the central computer system to generate a display of a user interface on a display device of the central computer system;

receiving, within client personal information entry areas of the user interface, client personal information via a user input device;

a client personal data generation module, stored on the memory of the central computer system, that, when executed by the processor of the central computer system, causes the processor of the central computer system to generate client personal data based on the client personal information.

14. A non-transitory computer readable-medium storing instructions that, when executed by a processor, cause the processor to establish a remote service session between a remote computer system and a client computer, the non-transitory computer readable-medium comprising:

a client personal data receiving module that, when executed by a processor of the central computer system, causes the processor of the central computer system to receive client personal data, wherein the client personal data is representative of client personal information;

a client device data receiving module that, when executed by the processor of the central computer system, causes the processor of the central computer system to receive client device data from a particular client device, wherein the client device data is representative of a unique identifier of the particular client device;

a client subscription data generation module that, when executed by the processor of the central computer system, causes the processor of the central computer system to generate client subscription data, wherein the client subscription data is based, at least in part, on the client device data;

a client account data generation module that, when executed by the processor of the central computer system, causes the processor of the central computer system to generate client account data, wherein the client account data is based, at least in part, on the client personal data and the client subscription data;

a client account data storage module that, when executed by the processor of the central computer system, causes the processor of the remote computer system to store the client account data in a client database.

15. The non-transitory computer readable-medium of claim 14, wherein the client personal data is based on at least one of data representative of a client identity and/or data representative of a client financial account.

16. The non-transitory computer readable-medium of claim 14, further comprising:

a client user interface module that, when executed by a processor of the client device, causes the processor of the client device to generate a display of a client user interface on a display device of the client device;

receiving, within client personal information entry areas of the client user interface, client personal information via a client user input device;

a client personal data generation module that, when executed by the processor of the client device, causes the processor of the client device to generate client personal data based on the client personal information; and

a client personal data transmission module that, when executed by the processor of the client device, causes the processor of the client device to transmit the client personal data to the central computer system.

17. The non-transitory computer readable-medium of claim 14, wherein the client device data is based on at least one of:

data representative of client device identifier selected from a client device mother board model number, data representative of a client device processor identification, data representative of a client device media access control (MAC) address, data representative of a client device memory serial number and/or data representative of a client device mother board serial number.

18. The non-transitory computer readable-medium of claim 14, further comprising:

receiving, at the processor of the central computer system, second client device data, wherein the second client device data is representative of a unique identifier of a second client device; and

generating, using the processor of the central computer system, second client subscription data, wherein the second client subscription data is based, at least in part, on the second client device data; and

generating, using the processor of the central computer system, client account data, wherein the client account data is based, at least in part, on the client personal data, the client subscription data and the second client subscription data.

19. The non-transitory computer readable-medium of claim 14, further comprising:

a user interface module that, when executed by the processor of the central computer system, causes the processor of the central computer system to generate a display of a user interface on a display device of the central computer system;

receiving, within client personal information entry areas of the user interface, client personal information via a user input device;

a client personal data generation module that, when executed by the processor of the central computer system, causes the processor of the central computer system to generate client personal data based on the client personal information.

20. The non-transitory computer readable-medium of claim 14, wherein the client personal data is based includes data representative of a client identity and data representative of a client financial account, and the client device data includes data representative of client device identifier selected from a client device mother board model number, data representative of a client device processor identification, data representative of a client device media access control (MAC) address, data representative of a client device memory serial number and/or data representative of a client device mother board serial number.