CONTEXT-BASED STORAGE OF A CONVERSATION OF ONE OR MORE INSTANT MESSAGES AS A RECORD

• US 20150281161A1
• Filed: 11/10/2014
• Published: 10/01/2015
• Est. Priority Date: 03/27/2014
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Costecalde, Jean-Marc, Grack, Daniel E., Lin, Lijing E., La, Arron
• Granted Patent: US 9,900,270 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/285 Clustering or classification
• CPC Class Codes: G06F 16/35 Clustering; Classification
• CPC Class Codes: G06F 16/93 Document management systems
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

A computer-implemented method for storing a conversation as a record in a records management server is provided. The computer-implemented method comprises, capturing one or more instant messages exchanged among a plurality of participants as a conversation. The computer-implemented method further comprises, storing the conversation as a record in a records management system, in response to a determination that the conversation meets a predetermined criteria.

Claims

1. A computer system comprising:

one or more processors, one or more computer-readable memories, one or more computer-readable tangible storage devices and program instructions which are stored on at least one of the one or more computer readable tangible storage devices for execution by at least one of the one or more processors via at least one of the one or more computer readable memories, the program instructions comprising;

program instructions to capture one or more instant messages exchanged among a plurality of participants as a conversation; and

program instructions to store the conversation as a record in a records management system in response to a determination that the conversation meets a predetermined criteria.

2. The computer system of claim 1, wherein at least one of the one or more instant messages is one of a text-based instant message, a voice-based instant message, and a video-based instant message.

3. The computer system of claim 1, wherein at least one of the plurality of participants uses one of a computer, a mobile device, and a phone to exchange the instant messages.

4. The computer system of claim 1, wherein the predetermined criteria is a context-based criteria.

5. The computer system of claim 4, wherein the context-based criteria is one of a sender-based, a keyword-based, and a timing-based.

6. The computer system of claim 1, wherein the record is categorized and managed in accordance with a file plan system.

7. A computer program product comprising:

one or more computer-readable tangible storage devices and program instructions stored on at least one of the one or more computer-readable tangible storage devices, the program instructions comprising;

program instructions to capture one or more instant messages exchanged among a plurality of participants as a conversation; and

program instructions to store the conversation as a record in a records management system in response to a determination that the conversation meets a predetermined criteria.

8. The computer program product of claim 7, wherein at least one of the one or more instant messages is one of a text-based instant message, a voice-based instant message, and a video-based instant message.

9. The computer program product of claim 7, wherein at least one of the plurality of participants uses one of a computer, a mobile device, and a phone to exchange the instant messages.

10. The computer program product of claim 7, wherein the predetermined criteria is a context-based criteria.

11. The computer program product of claim 10, wherein the context-based criteria is one of a sender-based, a keyword-based, and a timing-based.

12. The computer program product of claim 7, wherein the record is categorized and managed in accordance with a file plan system.