SYSTEM AND METHOD FOR MANAGING HEALTHCARE
First Claim
1. A system for automated transmission of communications to a patient following clinical treatment, the system comprising:
- one or more electronic datastores storing;
a clinical profile reflective of characteristics of(i) the patient; and
(ii) clinical treatment undergone by the patient;
a response profile reflective of characteristics of responses by the patient to past communications transmitted by the system; and
a communication modality profile reflective of characteristics of one or more communication channels or devices available for transmission of communications to the patient;
one or more communication interfaces associated with a respective one of the communication channels or devices;
one or more processors in communication with the one or more electronic datastores, the one or more processors configured for;
generating a communication to the patient based on the clinical profile, the communication providing a recommendation or inquiry to the patient;
selecting one of the communication channels or devices based on at least one of (i) the clinical profile and (ii) the response profile; and
transmitting the generated communication to the patient by way of the communication interface associated with the selected communication channel or device.
1 Assignment
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Accused Products
Abstract
Systems for automated transmission of communications to a patient following clinical treatment comprising: electronic datastores storing: a clinical profile reflective of characteristics of (i) the patient; and (ii) clinical treatment undergone by the patient; a response profile reflective of characteristics of responses by the patient to past communications; and a communication modality profile reflective of characteristics of communication channels or devices available for transmission of communications; communication interfaces associated with respective communication channels or devices; processors in communication with electronic datastores, the processors configured for: generating a communication to the patient based on the clinical profile, the communication providing a recommendation or inquiry to the patient; selecting communication channels or devices based on at least one of (i) the clinical profile and (ii) the response profile; and transmitting the generated communication to the patient by way of the communication interface associated with the selected communication channel or device.
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Citations
22 Claims
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1. A system for automated transmission of communications to a patient following clinical treatment, the system comprising:
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one or more electronic datastores storing; a clinical profile reflective of characteristics of (i) the patient; and (ii) clinical treatment undergone by the patient; a response profile reflective of characteristics of responses by the patient to past communications transmitted by the system; and a communication modality profile reflective of characteristics of one or more communication channels or devices available for transmission of communications to the patient; one or more communication interfaces associated with a respective one of the communication channels or devices; one or more processors in communication with the one or more electronic datastores, the one or more processors configured for; generating a communication to the patient based on the clinical profile, the communication providing a recommendation or inquiry to the patient; selecting one of the communication channels or devices based on at least one of (i) the clinical profile and (ii) the response profile; and transmitting the generated communication to the patient by way of the communication interface associated with the selected communication channel or device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 19, 20, 21, 22)
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12. A computer-implemented method for automated transmission of communications to a patient following clinical treatment, the method comprising:
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maintaining in one or more electronic datastores; a clinical profile reflective of characteristics of (i) the patient; and (ii) clinical treatment undergone by the patient; a response profile reflective of characteristics of responses by the patient to past communications transmitted by the system; and a communication modality profile reflective of characteristics of one or more communication channels or devices available for transmission of communications to the patient; at one or more processors one or more processors in communication with the one or more electronic datastores; generating a communication to the patient based on the clinical profile, the communication providing a recommendation or inquiry to the patient; selecting one of the communication channels or devices based on at least one of (i) the clinical profile and (ii) the response profile; and transmitting the generated communication to the patient by way of a communication interface associated with the selected communication channel or device. - View Dependent Claims (13, 14, 15, 16, 18)
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17. The method of claim 17, wherein said scheduling is based on the clinical profile of the patient.
Specification