System and method for secure messaging
First Claim
1. A engagement hub for secure messaging and structuring of unstructured electronic messages, the engagement hub comprising:
- a natural language processor in communication with a hub data repository, the natural language processor configured to structure an unstructured electronic message received at the engagement hub via network connectivity devices, the unstructured electronic message comprising routing characteristics, wherein structuring the unstructured electronic message comprises;
using a lexical parser to parse free text within the unstructured electronic message;
tokenizing the parsed free text into a plurality of tokens representing components of the parsed free text;
generating message component n-grams based on the plurality of tokens representing the components of the parsed free text;
coding each of the plurality of tokens with one of a plurality of metadata tags based on an analysis of the plurality of tokens, the ones of the metadata tags indicating message components of the plurality of tokens;
generating a structured electronic message corresponding to the unstructured electronic message, the structured electronic message comprising the plurality of tokens and the plurality of metadata tags; and
storing the structured electronic message in the hub data repository.
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Accused Products
Abstract
Disclosed herein is a secure messaging engagement hub for structuring of unstructured electronic messages. The secure messaging engagement hub has a natural language processor that structures an unstructured electronic message. The natural language processor structures the unstructured electronic message by using a lexical parser to parse free text within the unstructured electronic message. The natural language processor also may tokenize the parsed free text into tokens representing components of the parsed free text. Message component n-grams are generated based on the tokens representing the components of the parsed free text. The tokens are coded with various metadata tags based on an analysis of the tokens. The metadata tags indicate message components of the tokens. And a structured electronic message corresponding to the unstructured electronic message is generated, the structured electronic message comprising the tokens and the metadata tags.
22 Citations
20 Claims
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1. A engagement hub for secure messaging and structuring of unstructured electronic messages, the engagement hub comprising:
a natural language processor in communication with a hub data repository, the natural language processor configured to structure an unstructured electronic message received at the engagement hub via network connectivity devices, the unstructured electronic message comprising routing characteristics, wherein structuring the unstructured electronic message comprises; using a lexical parser to parse free text within the unstructured electronic message; tokenizing the parsed free text into a plurality of tokens representing components of the parsed free text; generating message component n-grams based on the plurality of tokens representing the components of the parsed free text; coding each of the plurality of tokens with one of a plurality of metadata tags based on an analysis of the plurality of tokens, the ones of the metadata tags indicating message components of the plurality of tokens; generating a structured electronic message corresponding to the unstructured electronic message, the structured electronic message comprising the plurality of tokens and the plurality of metadata tags; and storing the structured electronic message in the hub data repository. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method in an engagement hub for secure messaging and structuring of unstructured electronic messages by a natural language processor, the method comprising:
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receiving at the engagement hub via network connectivity devices, an unstructured electronic message comprising routing characteristics; using a lexical parser to parse free text within the unstructured electronic message; tokenizing the parsed free text into a plurality of tokens representing components of the parsed free text; generating message component n-grams based on the plurality of tokens representing the components of the parsed free text; coding each of the plurality of tokens with one of a plurality of metadata tags based on an analysis of the plurality of tokens, the ones of the metadata tags indicating message components of the plurality of tokens; generating a structured electronic message corresponding to the unstructured electronic message, the structured electronic message comprising the plurality of tokens and the plurality of metadata tags; and storing the structured electronic message in a hub data repository. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification