AUTOMATED PHISHING-EMAIL TRAINING

• US 20150287336A1
• Filed: 04/04/2014
• Published: 10/08/2015
• Est. Priority Date: 04/04/2014
• Status: Abandoned Application

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Scheeres, Jamison W.
• Application Number:
  US14/244,957
• Publication Number:
  US 20150287336A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G09B 19/0053 Computers, e.g. programming
• CPC Class Codes: G09B 5/02 with visual presentation of the material to be studied, e.g. using film strip

Abstract

A computing platform may generate a message comprising instructions for handling phishing emails. The computing platform may communicate the message comprising instructions for handling phishing emails to a user device. The computing platform may generate a training email comprising phishing content. The computing platform may communicate the training email comprising phishing content to the user device. The computing platform may determine whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails. The computing platform may generate, based on whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, a new training email comprising different phishing content.

Claims

1. A method, comprising:

at a computing platform comprising at least one processor, a memory, and a communication interface;

generating, by the at least one processor, a message comprising instructions for handling phishing emails;

communicating, to a user device and via the communication interface, the message comprising instructions for handling phishing emails;

generating, by the at least one processor, a training email comprising phishing content;

communicating, to the user device and via the communication interface, the training email comprising phishing content;

determining, by the at least one processor, whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails;

generating, by the at least one processor and based on whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, a new training email comprising different phishing content; and

communicating, to the user device and via the communication interface, the new training email comprising different phishing content.

2. The method of claim 1, wherein determining whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails comprises determining that the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, and wherein generating the new training email comprising different phishing content comprises generating a new training email that comprises phishing content that includes an equal or smaller number of phishing characteristics than the training email comprising phishing content.

3. The method of claim 2, wherein generating the new training email that comprises phishing content that includes an equal or smaller number of phishing characteristics than the training email comprising phishing content comprises generating a new training email that comprises phishing content that includes a number of phishing characteristics equal to a number of phishing characteristics included in the training email.

4. The method of claim 2, wherein generating the new training email that comprises phishing content that includes an equal or smaller number of phishing characteristics than the training email comprising phishing content comprises generating a new training email that comprises phishing content that includes a smaller number of phishing characteristics than the training email.

5. The method of claim 1, wherein determining whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails comprises determining that the training email comprising phishing content has not been handled in accordance with the instructions for handling phishing emails, and wherein generating the new training email comprising different phishing content comprises generating a new training email that comprises phishing content that includes an equal or greater number of phishing characteristics than the training email comprising phishing content.

6. The method of claim 5, wherein generating the new training email that comprises phishing content that includes an equal or greater number of phishing characteristics than the training email comprising phishing content comprises generating a new training email that comprises phishing content that includes a number of phishing characteristics equal to a number of phishing characteristics included in the training email.

7. The method of claim 5, wherein generating the new training email that comprises phishing content that includes an equal or greater number of phishing characteristics than the training email comprising phishing content comprises generating a new training email that comprises phishing content that includes a greater number of phishing characteristics than the training email.

8. The method of claim 1, wherein generating the message comprising instructions for handling phishing emails comprises generating a message comprising instructions for identifying a phishing email and instructions to not invoke links contained in a phishing email.

9. The method of claim 1, wherein the training email comprising phishing content comprises one or more links, wherein determining whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails comprises determining that the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, and wherein determining that the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails comprises determining that the one or more links have not been invoked.

10. The method of claim 1, wherein the training email comprising phishing content comprises one or more links, wherein determining whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails comprises determining that the training email comprising phishing content has not been handled in accordance with the instructions for handling phishing emails, and wherein determining that the training email comprising phishing content has not been handled in accordance with the instructions for handling phishing emails comprises determining that at least one of the one or more links has been invoked.

11. The method of claim 10, comprising, responsive to determining that the at least one of the one or more links has been invoked:

generating, by the at least one processor, a message indicating that the training email comprising phishing content has not been handled in accordance with the instructions for handling phishing emails, comprising a depiction of the training email comprising phishing content that identifies one or more phishing characteristics of the training email comprising phishing content, and indicating that the one or more links should not have been invoked; and

communicating, to the user device and via the communication interface, the message indicating that the training email comprising phishing content has not been handled in accordance with the instructions for handling phishing emails.

12. The method of claim 1, wherein generating the message comprising instructions for handling phishing emails comprises generating a message comprising instructions for identifying a phishing email and instructions to forward a phishing email to a specified email address.

13. The method of claim 12, wherein determining whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails comprises determining that the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, and wherein determining that the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails comprises determining that the training email comprising phishing content has been forwarded to the specified email address.

14. The method of claim 12, wherein determining whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails comprises determining that the training email comprising phishing content has not been handled in accordance with the instructions for handling phishing emails, and wherein determining that the training email comprising phishing content has not been handled in accordance with the instructions for handling phishing emails comprises determining that the training email comprising phishing content has not been forwarded to the specified email address.

15. The method of claim 14, comprising, responsive to determining that the training email comprising phishing content has not been forwarded to the specified email address:

generating, by the at least one processor, a message indicating that the training email comprising phishing content has not been handled in accordance with the instructions for handling phishing emails, comprising a depiction of the training email comprising phishing content that identifies one or more phishing characteristics of the training email comprising phishing content, and indicating that the training email comprising phishing content should have been forwarded to the specified email address; and

communicating, to the user device and via the communication interface, the message indicating that the training email comprising phishing content has not been handled in accordance with the instructions for handling phishing emails.

16. The method of claim 1, comprising:

communicating, to a different user device and via the communication interface, the message comprising instructions for handling phishing emails;

generating, by the at least one processor, another training email comprising phishing content;

communicating, to the different user device and via the communication interface, the another training email comprising phishing content;

determining, by the at least one processor, whether the another training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails;

generating, by the at least one processor and based on whether the another training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, a different new training email comprising different phishing content; and

communicating, to the different user device and via the communication interface, the different new training email comprising different phishing content.

17. The method of claim 16, comprising:

determining, by the at least one processor, whether the new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails;

determining, by the at least one processor, whether the different new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails;

generating, by the at least one processor, a record for a user associated with the user device and comprising information indicating whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails and whether the new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails;

generating, by the at least one processor, a record for a user associated with the different user device and comprising information indicating whether the another training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails and whether the different new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails;

storing, in the memory, the record for the user associated with the user device and comprising information indicating whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails and whether the new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails; and

storing, in the memory, the record for the user associated with the different user device and comprising information indicating whether the another training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails and whether the different new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails.

18. The method of claim 17, comprising:

utilizing, by the at least one processor, the information indicating whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails and whether the new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails, and the information indicating whether the another training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails and whether the different new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails, to generate a report indicating whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, whether the new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails, whether the another training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, and whether the different new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails; and

communicating, to a user device associated with an administrator of the computing platform, the report indicating whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, whether the new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails, whether the another training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, and whether the different new training email comprising different phishing content has been handled in accordance with the instructions for handling phishing emails.

19. An apparatus, comprising:

at least one processor; and

a memory storing instructions that when executed by the at least one processor cause the apparatus to;

determine whether a training email comprising phishing characteristics has been handled in accordance with instructions for handling phishing emails;

responsive to determining that the training email comprising phishing characteristics has been handled in accordance with the instructions for handling phishing emails, generate a new training email comprising fewer phishing characteristics than the training email; and

responsive to determining that the training email comprising phishing characteristics has not been handled in accordance with the instructions for handling phishing emails, generate a new training email comprising more phishing characteristics than the training email.

20. One or more non-transitory computer-readable media having instructions stored thereon that when executed by one or more computers cause the one or more computers to:

determine whether a training email comprising phishing content has been handled in accordance with instructions for handling phishing emails; and

generate, based on whether the training email comprising phishing content has been handled in accordance with the instructions for handling phishing emails, a new training email comprising different phishing content.