Intelligent Automatic Network Operations Interface

• US 20150288560A1
• Filed: 06/18/2015
• Published: 10/08/2015
• Est. Priority Date: 12/11/2012
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Shaw, Venson, He, Jin
• Granted Patent: US 10,819,561 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 41/064 involving time analysis
• CPC Class Codes: H04L 41/0654 using network fault recovery ring fault isolation or reconfiguration in loop networks without recovery actions by a network management system H04L12/437
• CPC Class Codes: H04L 41/5012 determining service availability, e.g. which services are available at a certain point in time
• CPC Class Codes: H04L 41/5025 by proactively reacting to service quality change, e.g. by reconfiguration after service quality degradation or upgrade
• CPC Class Codes: H04L 43/10 Active monitoring, e.g. heartbeat, ping or trace-route
• CPC Class Codes: H04L 43/16 Threshold monitoring

Abstract

A network device may receive intelligent operations interface information that may comprise resources or events that may affect a communication system. The intelligent operations interface information may be processed to isolate network performance problems and effectuate a prioritized resolution of the network performance problems.

Claims

1. A method comprising:

receiving information on a first network device, wherein the information comprises a performance indicator;

detecting, by the first network device, that the performance indicator has crossed a predetermined performance indicator threshold, wherein the performance indicator crossing the predetermined performance indicator threshold is indicative of a performance problem in a network;

determining, by the first network device, the performance problem in the network based on a first analysis of the information;

determining, by the first network device, a solution instruction that resolves the determined performance problem in the network based on a second analysis of the information;

determining, by the first network device, a priority of the solution instruction based on survey information; and

providing, by the first network device, the solution instruction based on the determined priority.

2. The method of claim 1, wherein providing the solution instruction causes a network element to automatically execute the solution instruction.

3. The method of claim 1, further comprising:

assigning a confidence level to the solution instruction; and

providing the solution instruction based on the confidence level crossing a threshold confidence level.

4. The method of claim 1, further comprising assigning a confidence level to the solution instruction, wherein the solution instruction is provided to a display when the confidence level crosses a threshold confidence level.

5. The method of claim 1, wherein the information comprises usage level of a service.

6. The method of claim 1, wherein the information comprises data associated with skill level of personnel.

7. The method of claim 1, wherein the information comprises predicted weather conditions.

8. A network device comprising:

a processor; and

a memory coupled to the processor, the memory having stored thereon executable instructions that when executed by the processor cause the processor to effectuate operations comprising;

receiving information, wherein the information comprises a performance indicator;

detecting that the performance indicator has crossed a predetermined threshold, wherein the performance indicator crossing the predetermined threshold is indicative of a performance problem in a network;

determining the performance problem in the network based on a first analysis of the information;

determining a solution instruction that resolves the determined performance problem in the network based on a second analysis of the information;

determining a priority of the solution instruction based on survey information; and

providing the solution instruction based on the determined priority.

9. The network device of claim 8, wherein providing the solution instruction causes a network element to automatically execute the solution instruction.

10. The network device of claim 8, further comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising assigning a confidence level to the solution instruction, wherein the solution instruction is automatically executed by a second network device when the confidence level is above a threshold confidence level.

11. The network device of claim 8, further comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising

assigning a confidence level to the solution instruction, wherein the solution instruction is provided to a display when the confidence level crosses a threshold confidence level.

12. The network device of claim 8, wherein the information comprises usage level of a service.

13. The network device of claim 8, wherein the information comprises trending social media information.

14. The network device of claim 8, wherein the information comprises predicted weather conditions.

15. A computer readable storage medium comprising computer executable instructions that when executed by a computing device cause said computing device to effectuate operations comprising:

receiving information on a first network device, wherein the information comprises a performance indicator;

detecting that the performance indicator has crossed a predetermined performance indicator threshold, wherein the performance indicator crossing the predetermined performance indicator threshold is indicative of a performance problem in a network;

determining the performance problem in the network based on a first analysis of the information;

determining a solution instruction that resolves the determined performance problem in the network based on a second analysis of the information;

determining a priority of the solution instruction based on survey information; and

providing the solution instruction based on the determined priority.

16. The computer readable storage medium of claim 15, wherein providing the solution instruction causes a network element to automatically execute the solution instruction.

17. The computer readable storage medium of claim 15, further comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising assigning a confidence level to the first solution instruction, wherein the solution instruction is provided to a display when the confidence level is above a threshold confidence level.

18. The computer readable storage medium of claim 15, further comprising executable instructions that when executed by the processor cause the processor to effectuate operations comprising assigning a confidence level to the first solution instruction, wherein the solution instruction is automatically executed by a network element when the confidence level crosses a threshold confidence level.

19. The computer readable storage medium of claim 15, wherein the information comprises predicted weather conditions.

20. The computer readable storage medium of claim 15, wherein the information comprises trending social media information or survey information.