COMPUTER-BASED COMMERCIAL MARKETPLACE SALES LEAD SCHEDULER
First Claim
1. A sales Lead Marketplace System (LMS) comprising:
- a marketing server;
a messaging module coupled with the marketing server; and
a database server coupled with the marketing server and the messaging module, wherein the marketing server is configured to present consumers with messages including a hotlink to a merchant associated with the LMS to allow the consumers to communicate with the merchant using the hotlink.
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Abstract
A system and a method are disclosed including a computer-implemented sales Lead Marketplace System (LMS) configured to provide sales leads or information associated with customers to merchants. In various embodiments, the lead marketplace presents a user interface, implemented using various software modules running on a computing device, to customers to specify their identities and the goods and services they seek. The customer information is packaged as a sales lead and sold to merchants via the lead marketplace. The LMS imports consumer and merchant calendars to coordinate the service schedule and sends automatic reminders to both to ensure service is performed as scheduled. LMS may also collect various information about the merchants and the customers, such as customer satisfaction, merchant'"'"'s quality of work, merchant'"'"'s and customer'"'"'s behavior, and the like to build a profile for each to allow matching of customers and merchants for high quality results for both.
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Citations
20 Claims
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1. A sales Lead Marketplace System (LMS) comprising:
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a marketing server; a messaging module coupled with the marketing server; and a database server coupled with the marketing server and the messaging module, wherein the marketing server is configured to present consumers with messages including a hotlink to a merchant associated with the LMS to allow the consumers to communicate with the merchant using the hotlink. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method of scheduling sales leads, the method comprising:
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retrieving information about a merchant and a consumer using a database server; matching the merchant and the consumer using a marketing server coupled with the database server based on the retrieved information; and sending a message to the consumer using a messaging module to the consumer having a hotlink to the merchant. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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16. A method of scheduling a service appointment, the method comprising:
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advertising services of a merchant in an electronic format; receiving an indication from a consumer about interest in the services of the merchant; retrieving information about the merchant and the consumer from a database server; matching the merchant and the consumer using a marketing server coupled with the database server based on the retrieved information; and sending a message to the consumer using a messaging module to the consumer having a hotlink to the merchant. - View Dependent Claims (17, 18, 19, 20)
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Specification