SYSTEMS AND METHODS FOR SUPPORTING SOCIAL PRODUCTIVITY USING RELEVANCY SCORING

• US 20150302338A1
• Filed: 06/30/2015
• Published: 10/22/2015
• Est. Priority Date: 06/12/2013
• Status: Active Grant

• Current Assignee: CloudOn Ltd. (Dropbox, Inc.)
• Original Assignee: CloudOn Ltd. (Dropbox, Inc.)
• Inventors: Zaveri, Jay
• Granted Patent: US 9,607,278 B2
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/176 Support for shared access to files; File sharing support
• CPC Class Codes: G06Q 10/06393 Score-carding, benchmarking or key performance indicator [KPI] analysis
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/025 for remote control or remote monitoring of applications
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04L 67/1001 for accessing one among a plurality of replicated servers
• CPC Class Codes: H04L 67/1097 for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

A system comprises a workspace associated with content objects and users, the workspace enabling actors to perform operations on the objects; a data capture module configured to capture scoring factors associated with operations performed, the scoring factors including a number of times a target user has performed operations on the objects, the target user being possibly interested in receiving a notification about the operations performed; a relevance scoring module configured to evaluate the scoring factors associated with the operations performed to generate a relevance score associated with the target user and associated with the operations performed; and a notification module configured to provide a notification to the target user upon satisfaction of a notification threshold condition, satisfaction of the notification threshold condition based on identification of particular operations performed that satisfy relevance threshold conditions, satisfaction of the relevance threshold conditions based on the relevance score associated with the operations performed.

Claims

1. A system comprising:

a workspace associated with one or more data content objects and at least two users, the one or more data content objects being stored in data storage, the workspace enabling one or more acting users of the at least two users to use one or more data editors to perform one or more operations on the one or more data content objects;

a data capture module configured to capture scoring factors associated with one or more operations performed by the one or more acting users on the one or more data content objects, at least one of the scoring factors including a number of times a target user has previously performed operations on the one or more data content objects, the target user being possibly interested in receiving a notification about the one or more operations performed by the one or more acting users;

a relevance scoring module configured to evaluate the scoring factors associated with the one or more operations performed by the one or more acting users to generate a relevance score associated with the target user and associated with the one or more operations performed by the one or more acting users; and

a notification module configured to provide a notification to the target user upon satisfaction of a notification threshold condition, satisfaction of the notification threshold condition being based on identification of one or more particular operations performed by the one or more acting users that satisfy one or more relevance threshold conditions, satisfaction of the one or more relevance threshold conditions being based on the relevance score associated with the one or more operations performed by the one or more acting users, the notification being about the one or more particular operations performed by the one or more acting users that satisfy the one or more relevance threshold conditions.

2. The system of claim 1, wherein the data storage includes cloud storage.

3. The system of claim 1, wherein the text editors include a cloud-based text editor.

4. The system of claim 1, wherein at least one of the one or more data content objects is a subsection of a whole file.

5. The system of claim 4, wherein the subsection is a table.

6. The system of claim 1, wherein the scoring factors further include at least one of an amount of time that passed since the target user performed operations on the one or more data content objects, a number of persons that share the one or more data content objects, information associated with an interest of the target user, a level of contact between the target user and the one or more acting users, an importance value of the one or more acting users, or type information associated with the one or more operations performed by the one or more acting users.

7. The system of claim 1, wherein the relevance scoring engine applies weights to each of the scoring factors.

8. The system of claim 7, further comprising a machine learning engine that monitors user feedback to modify the weights.

9. The system of claim 1, further comprising a machine learning engine that monitors user feedback to modify the scoring factors upon which the relevance score is generated.

10. The system of claim 1, wherein the data capture module cooperates with the data storage to capture the scoring factors.

11. The system of claim 1, wherein the data capture module cooperates with the text editors to capture the scoring factors.

12. The system of claim 1, wherein the data capture module cooperates with a history buffer that stores the scoring factors or information upon which the scoring factors may be generated.

19. The system of claim 1, wherein the capturing scoring factors associated with one or more operations performed by the one or more acting users on the one or more data content objects includes cooperating with a history buffer that stores the scoring factors or information upon which the scoring factors may be generated.

13. A method comprising:

enabling one or more acting users associated with a workspace to use one or more data editors to perform one or more operations on one or more data content objects associated with the workspace, the one or more data content objects being stored in data storage;

capturing scoring factors associated with one or more operations performed by the one or more acting users on the one or more data content objects, at least one of the scoring factors including a number of times a target user has previously performed operations on the one or more data content objects, the target user being possibly interested in receiving a notification about the one or more operations performed by the one or more acting users;

evaluating the scoring factors associated with the one or more operations performed by the one or more acting users to generate a relevance score associated with the one or more operations performed by the one or more acting users;

determining whether one or more particular operations performed by the one or more acting users that satisfy one or more relevance threshold conditions, satisfaction of the one or more relevance threshold conditions being based on the relevance score associated with the one or more operations performed by the one or more acting users;

determining whether a notification threshold condition has been satisfied based on the identification of one or more particular operations performed by the one or more acting users that satisfy one or more relevance threshold conditions; and

providing a notification to the target user upon satisfaction of the notification threshold condition, the notification being about the one or more particular operations performed by the one or more acting users that satisfy the one or more relevance threshold conditions.

14. The method of claim 13, wherein at least one of the one or more data content objects is a subsection of a whole file.

15. The method of claim 13, wherein the scoring factors further include at least one of an amount of time that passed since the target user performed operations on the one or more data content objects, a number of persons that share the one or more data content objects, information associated with an interest of the target user, a level of contact between the target user and the one or more acting users, an importance value of the one or more acting users, or type information associated with the one or more operations performed by the one or more acting users.

16. The method of claim 13, wherein the evaluating the scoring factors associated with the one or more operations performed by the one or more acting users to generate the relevance score includes applying weights to each of the scoring factors.

17. The method of claim 13, wherein the capturing scoring factors associated with one or more operations performed by the one or more acting users on the one or more data content objects includes cooperating with the data storage to capture the scoring factors.

18. The method of claim 13, wherein the capturing scoring factors associated with one or more operations performed by the one or more acting users on the one or more data content objects includes cooperating with the text editors to capture the scoring factors.

20. A non-transitory computer-readable medium storing program code for causing a computer to perform the steps of:

enabling one or more acting users associated with a workspace to use one or more data editors to perform one or more operations on one or more data content objects associated with the workspace, the one or more data content objects being stored in data storage;

capturing scoring factors associated with one or more operations performed by the one or more acting users on the one or more data content objects, at least one of the scoring factors including a number of times a target user has previously performed operations on the one or more data content objects, the target user being possibly interested in receiving a notification about the one or more operations performed by the one or more acting users;

evaluating the scoring factors associated with the one or more operations performed by the one or more acting users to generate a relevance score associated with the one or more operations performed by the one or more acting users;

determining whether one or more particular operations performed by the one or more acting users that satisfy one or more relevance threshold conditions, satisfaction of the one or more relevance threshold conditions being based on the relevance score associated with the one or more operations performed by the one or more acting users;

determining whether a notification threshold condition has been satisfied based on the identification of one or more particular operations performed by the one or more acting users that satisfy one or more relevance threshold conditions; and

providing a notification to the target user upon satisfaction of the notification threshold condition, the notification being about the one or more particular operations performed by the one or more acting users that satisfy the one or more relevance threshold conditions.