DYNAMIC USAGE INEQUITY DETECTION AND/OR REMEDY
First Claim
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1. A network device, comprising:
- a processor; and
a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising;
receiving call detail record data comprising first information relating to a call detail record that is generated in response to a communication transaction associated with a subscriber identity that subscribes to a provisioned service provided by a communication network comprising the network device;
receiving provision data comprising second information relating to a service agreement associated with the provisioned service in connection with the subscriber identity; and
determining a usage violation based on a comparison of the call detail record data to the provision data, wherein the usage violation is determined in response to a determination that the communication transaction described by the call detail record data violates a term of service described by the service agreement.
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Abstract
An architecture that can dynamically detect and/or automatically remedy service usage inequities in a communications network is provided. For example, based upon a comparison of incoming call detail records (CDRs) to various subscriber information entities (e.g., service plan, blacklisted devices for the service plan, historic or current billing cycle usage, etc.), the architecture can identify when a usage inequity occurs or is likely to occur, substantially in real time.
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Citations
20 Claims
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1. A network device, comprising:
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a processor; and a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising; receiving call detail record data comprising first information relating to a call detail record that is generated in response to a communication transaction associated with a subscriber identity that subscribes to a provisioned service provided by a communication network comprising the network device; receiving provision data comprising second information relating to a service agreement associated with the provisioned service in connection with the subscriber identity; and determining a usage violation based on a comparison of the call detail record data to the provision data, wherein the usage violation is determined in response to a determination that the communication transaction described by the call detail record data violates a term of service described by the service agreement. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer readable storage device comprising executable instructions that, in response to execution, cause a system comprising a processor to perform operations, comprising:
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receiving call detail record data comprising first information relating to a call detail record that is generated in response to a communication transaction associated with a subscriber identity of a subscriber that has subscribed to a service provided by a communication network; receiving provision data comprising second information relating to a service agreement for the service provided by the communication network; and in response to a determination that the communication transaction described by the call detail record data violates a term of service described by the service agreement, constructing usage violation data that describes a violation of the term of service. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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17. The computer readable storage device of claim 17, wherein the operations further comprise determining a potential cost savings for the subscriber identity based on comparison of data usage with respect to the service agreement versus data usage with respect to another service plan of the service plans available to the subscriber identity.
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18. A method, comprising:
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receiving, by a system comprising a processor, call detail record data comprising first information relating to a call detail record that is generated in response to a communication transaction associated with a subscriber identity that is subscribed to a provisioned service provided by a communication network; receiving, by the system, provision data comprising second information relating to a service agreement associated with the provisioned service and the subscriber identity; determining, by the system, the communication transaction described by the call detail record data violates a term of service described by the service agreement; and generating, by the system, usage violation data that describes a violation of the term of service. - View Dependent Claims (19, 20)
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Specification