SYSTEM AND METHODS FOR INTEGRATING SOCIAL NETWORK INFORMATION

• US 20150312190A1
• Filed: 04/24/2015
• Published: 10/29/2015
• Est. Priority Date: 04/24/2014
• Status: Abandoned Application

• Current Assignee: Sprout Social Incorporated
• Original Assignee: Aaron Rankin, Justyn Howard
• Inventors: RANKIN, AARON, HOWARD, JUSTYN, MALLADI, SUNDEEP
• Application Number:
  US14/696,264
• Publication Number:
  US 20150312190A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04W 4/21 for social networking applications

Abstract

A system for integrating social media information or other electronic interactions may comprise a database configured to store instances of interaction among a plurality of users, such as users of one or more electronic social media networks, and an application configured to be installed on the computer system of a first one of the plurality of users. The application may be configured to collect information from a website displayed in a web browser on the user'"'"'s computer system, determine if the information includes a second one of the plurality of users, and display on the user'"'"'s computer system one or more instances of interaction between the first user and the second user that are stored in the database. The application may be configured to operate with one or both of social media network websites and non-social-media network websites.

Claims

1. A system comprising:

a database configured to store instances of electronic interaction among a plurality of users; and

an application configured to be installed on a computer system of a first one of the plurality of users, the application configured to;

collect information from a website displayed in a web browser on the user computer system;

determine if the information includes a second one of the plurality of users; and

display on the user computer system one or more instances of electronic interaction between the first user and the second user that are stored in the database.

2. The system of claim 1, wherein the instances of electronic interaction comprise instances of interaction over one or more social media networks.

3. The system of claim 2, wherein the instances of electronic interaction further comprise one or more emails.

4. The system of claim 1, wherein the application is an extension of the web browser.

5. The system of claim 1, wherein the application is configured to identify each user of the plurality of users included in the information.

6. The system of claim 5, wherein the application is configured to display on the user'"'"'s computer system one or more instances of interaction between the first user and each of the identified users.

7. The system of claim 1, wherein the application is further configured to determine a larger entity with which the second user is associated and to display on the user computer system one or more instances of electronic interaction between the first user and the larger entity other than the one or more instances of electronic interaction between the first user and the second user.

8. The system of claim 1, wherein the application is further configured to determine a larger entity with which the first user is associated and to display on the user computer system one or more instances of electronic interaction between the second user and the larger entity other than the one or more instances of electronic interaction between the first user and the second user.

9. A method comprising:

collecting information from a website interface displayed in a web browser of a first user'"'"'s computer system;

determining if the collected information includes identification of a second user having one or more electronic interactions with the first user;

retrieving the one or more interactions from a database that stores a plurality of electronic interactions between the first user and a plurality of other users, the second user being one of the plurality of other users; and

displaying the one or more interactions over the website interface.

10. The method of claim 9, wherein the one or more electronic interactions comprise instances of interaction over one or more social media networks.

11. The method of claim 10, wherein the one or more electronic interactions comprise one or more emails.

12. The method of claim 9, wherein displaying the one or more interactions over the website interface is performed by an extension of the web browser.

13. The method of claim 9, further comprising identifying each user of the plurality of users included in the information.

14. The method of claim 13, further comprising displaying on the user'"'"'s computer system one or more instances of interaction between the first user and each of the identified users.

15. The method of claim 9, further comprising determining a larger entity with which the second user is associated, and retrieving and displaying on the user computer system one or more instances of electronic interaction between the first user and the larger entity other than the one or more instances of electronic interaction between the first user and the second user.

16. The method of claim 9, further comprising determining a larger entity with which the first user is associated, and retrieving and displaying on the user computer system one or more instances of electronic interaction between the second user and the larger entity other than the one or more instances of electronic interaction between the first user and the second user.

17. A system comprising:

a database configured to store instances of electronic interaction between a first user and a plurality of other users of two or more social media networks; and

an application configured to be installed on or receive data from a computer system of the first user, the application configured to;

collect information from a website displayed in a web browser on the first user'"'"'s computer system;

identify at least one of the plurality of other users in the information; and

display on the user computer system one or more instances of electronic interaction that are stored in the database between the first user and the at least one identified user.

18. The system of claim 17, wherein the instances of electronic interaction stored in the database comprise messages exchanged on the two or more social media networks and emails.

19. The system of claim 17, wherein the application is further configured to add information to the database based on the first user'"'"'s activity in the web browser on one of the two or more social media networks.

20. The system of claim 17, wherein the application is configured to display the one or more instances of electronic interaction by overlaying the one or more instances of electronic interaction on the web browser.