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Identifying Query Intent

  • US 20150324440A1
  • Filed: 05/12/2014
  • Published: 11/12/2015
  • Est. Priority Date: 05/12/2014
  • Status: Active Grant
First Claim
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1. A computer-implemented method for identifying query intent, the method comprising:

  • receiving a raw query directed to at least one function provided by a software product available at a computer, the raw query comprising a natural language expression related to the at least one function;

    repeatedly separating and merging terms of the natural language expression based on a set of rule-based transpositions of natural language terms into one or more defined terms based on predetermined naming conventions for the at least one function, the one or more defined terms referring to the at least one function;

    identifying a cluster of previous search terms related to the one or more defined terms; and

    associating the natural language expression to the identified cluster to create a set of intent-based cluster information, wherein the query intent is represented by the one or more defined terms.

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