METHODS FOR UPDATING DIAGNOSTIC TOOLS ON A HARDWARE DEVICE AND DEVICES THEREOF

• US 20150331772A1
• Filed: 05/15/2014
• Published: 11/19/2015
• Est. Priority Date: 05/15/2014
• Status: Abandoned Application

• Current Assignee: NetApp, Inc.
• Original Assignee: NetApp, Inc.
• Inventors: Anderson, Curtis, Tallam, Sreenivas, Thekkedath, Gopakumar
• Application Number:
  US14/277,942
• Publication Number:
  US 20150331772A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 11/2289 by configuration test

Abstract

A method, non-transitory computer readable medium, and device that automatically updates diagnostic tools includes identifying hardware and software information associated with a hardware device coupled to the configuration management computing device. A rule is identified based on the identified hardware and software information associated with the hardware device. An executable diagnostic package is obtained based on information within the identified rule. An existing diagnostic package within the coupled hardware device is updated by replacing the existing diagnostic packaged within the coupled hardware device with the obtained executable diagnostic package.

Claims

1. A method for automatically updating diagnostic tools on a hardware device, the method comprising:

identifying, by a configuration management computing device, hardware and software information associated with a hardware device coupled to the configuration management computing device;

identifying, by a configuration management computing device, a rule associated with the coupled hardware device based on the identified hardware and software information associated with the hardware device;

obtaining, by the configuration management computing device, an executable diagnostic package based on information within the identified rule; and

updating, by the configuration management computing device, an existing diagnostic package within the coupled hardware device by replacing the existing diagnostic packaged within the coupled hardware device with the obtained executable diagnostic package.

2. The method as set forth in claim 1 further comprising executing, by the configuration management computing device, the obtained executable diagnostic package to determine when the coupled hardware device satisfies one or more operational criteria without rebooting either the client computing device or the coupled hardware device.

3. The method as set forth in claim 2 further comprising verifying, by the configuration management computing device, the coupled hardware device to be valid when the coupled hardware device is determined to satisfy all of the one or more operational criteria.

4. The method as set forth in claim 2 further comprising:

identifying, by the configuration management computing device, one or more errors with the coupled hardware device based on the obtained executed diagnostic package when the coupled hardware device is determine not to satisfy the one or more operation criteria; and

identifying, by the configuration management computing device, an error correction diagnostic package based on the identified one or more errors.

5. The method as set forth in claim 4 further comprising:

obtaining, by the configuration management computing device, the identified error correction diagnostic package; and

executing, by the configuration management computing device, the obtained error correction diagnostic package without rebooting the coupled hardware device or the client computing device to enable the coupled hardware device to work successfully.

6. The method as set forth in claim 4 further comprising:

determining, by the configuration management computing device, availability of an updated executable diagnostic package or one or more relevant diagnostic packages associated with the obtained executable diagnostic package;

obtaining, by the configuration management computing device, the updated executable diagnostic package or the one or more relevant diagnostic packages when the updated executable diagnostic package or the one or more relevant diagnostic packages is determined to be available; and

executing, by the configuration management computing device, the obtained updated executable diagnostic package or the one or more relevant diagnostic packages without rebooting the coupled hardware device or the client computing device to determine for the successful working of the coupled hardware device.

7. A non-transitory computer readable medium having stored thereon instructions for automatically updating diagnostic tools on a hardware device comprising executable code which when executed by a processor, causes the processor to perform steps comprising:

identifying hardware and software information associated with a hardware device coupled to a configuration management computing device;

identifying a rule associated with the coupled hardware device based on the identified hardware and software information associated with the hardware device;

obtaining an executable diagnostic package based on information within the identified rule; and

updating an existing diagnostic package within the coupled hardware device by replacing the existing diagnostic packaged within the coupled hardware device with the obtained executable diagnostic package.

8. The medium as set forth in claim 7 further comprising executing the obtained executable diagnostic package to determine when the coupled hardware device satisfies one or more operational criteria without rebooting either the client computing device or the coupled hardware device.

9. The medium as set forth in claim 8 further comprising verifying the coupled hardware device to be valid when the coupled hardware device is determined to satisfy all of the one or more operational criteria.

10. The medium as set forth in claim 8 further comprising:

identifying one or more errors with the coupled hardware device based on the obtained executed diagnostic package when the coupled hardware device is determine not to satisfy the one or more operation criteria; and

identifying an error correction diagnostic package based on the identified one or more errors.

11. The medium as set forth in claim 10 further comprising:

obtaining the identified error correction diagnostic package; and

executing the obtained error correction diagnostic package without rebooting the coupled hardware device or the client computing device to enable the coupled hardware device to work successfully.

12. The medium as set forth in claim 10 further comprising:

determining, by the configuration management computing device, availability of an updated executable diagnostic package or one or more relevant diagnostic packages associated with the obtained executable diagnostic package;

obtaining, by the configuration management computing device, the updated executable diagnostic package or the one or more relevant diagnostic packages when the updated executable diagnostic package or the one or more relevant diagnostic packages is determined to be available; and

executing, by the configuration management computing device, the obtained updated executable diagnostic package or the one or more relevant diagnostic packages without rebooting the coupled hardware device or the client computing device to determine for the successful working of the coupled hardware device.

13. A configuration management computing device comprising:

a processor;

a memory, wherein the memory coupled to the processor which are configured to execute programmed instructions stored in the memory comprising;

identifying hardware and software information associated with a hardware device coupled to the configuration management computing device;

identifying a rule associated with the coupled hardware device based on the identified hardware and software information associated with the hardware device;

obtaining an executable diagnostic package based on information within the identified rule; and

updating an existing diagnostic package within the coupled hardware device by replacing the existing diagnostic packaged within the coupled hardware device with the obtained executable diagnostic package.

14. The device as set forth in claim 13 wherein the processor is further configured to execute programmed instructions stored in the memory further comprising executing the obtained executable diagnostic package to determine when the coupled hardware device satisfies one or more operational criteria without rebooting either the client computing device or the coupled hardware device.

15. The device as set forth in claim 14 wherein the processor is further configured to execute programmed instructions stored in the memory further comprising verifying the coupled hardware device to be valid when the coupled hardware device is determined to satisfy all of the one or more operational criteria.

16. The device as set forth in claim 14 wherein the processor is further configured to execute programmed instructions stored in the memory further comprising:

identifying one or more errors with the coupled hardware device based on the obtained executed diagnostic package when the coupled hardware device is determine not to satisfy the one or more operation criteria; and

identifying an error correction diagnostic package based on the identified one or more errors.

17. The device as set forth in claim 16 wherein the processor is further configured to execute programmed instructions stored in the memory further comprising:

obtaining the identified error correction diagnostic package; and

executing the obtained error correction diagnostic package without rebooting the coupled hardware device or the client computing device to enable the coupled hardware device to work successfully.

18. The device as set forth in claim 16 wherein the processor is further configured to execute programmed instructions stored in the memory further comprising:

determining availability of an updated executable diagnostic package or one or more relevant diagnostic packages associated with the obtained executable diagnostic package;

obtaining the updated executable diagnostic package or the one or more relevant diagnostic packages when the updated executable diagnostic package or the one or more relevant diagnostic packages is determined to be available; and

executing the obtained updated executable diagnostic package or the one or more relevant diagnostic packages without rebooting the coupled hardware device or the client computing device to determine for the successful working of the coupled hardware device.